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Upper House

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Universeum

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Upper House

Photo gallery for Upper House

Outdoor spa tub
View from property
Superior Room (Free Spa Access) | Premium bedding, down comforters, minibar, in-room safe
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 bars/lounges

Overview of Upper House

9.6 out of 10 Exceptional
9.6/10 Exceptional

Property highlights

  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
Map
Mässans gata 24, 25th floor, Gothenburg, 402 26
Main amenities
  • Daily housekeeping
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Conference center
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Deluxe Room (Free Spa Access)

Deluxe Room (Free Spa Access) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room (Free Spa Access)

  • 516 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Free Spa Access, Age limit 25 years)

Deluxe Suite (Free Spa Access, Age limit 25 years) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite (Free Spa Access, Age limit 25 years)

  • 775 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Free Spa Access)

Superior Room (Free Spa Access) | Premium bedding, down comforters, minibar, in-room safe

Superior Room (Free Spa Access)

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Centrum
  • Liseberg Amusement Park - 9 min walk
  • Swedish Exhibition and Congress Centre - 1 min drive
  • Scandinavium - 1 min drive
  • The Avenue - 1 min drive
  • Nya Ullevi Stadium - 2 min drive
  • Universeum - 4 min drive

Getting around

  • Landvetter Airport (GOT) - 20 min drive
  • Liseberg Station - 5 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 22 min walk
  • Gothenburg Central Station - 22 min walk
  • Korsvägen Tram Stop - 3 min walk
  • Berzeliigatan Tram Stop - 6 min walk
  • Scandinavium Tram Stop - 6 min walk

Restaurants

  • Heaven 23 - 3 min walk
  • Corners - 2 min walk
  • McDonald's - 6 min walk
  • West Coast - 3 min walk
  • Lisebergs Wärdshus - 5 min walk
Map

About this property

Upper House

Upper House offers a great location, putting you within just a 10-minute walk of Liseberg Amusement Park. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with Swedish massages, facials, or mani/pedis. Other highlights at this luxurious hotel include 2 indoor pools, an outdoor pool, and a health club. Public transportation is just a short walk: Korsvägen Tram Stop is 3 minutes and Berzeliigatan Tram Stop is 6 minutes.

Languages

English, German, Spanish, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 25
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you arrive at the property after hours, you'll need to check in at an alternate location: Gothia Towers
  • For more details, please contact the property using the information on the booking confirmation
  • Guests must be at least 25 years of age to stay in the Deluxe Suite (Free Spa Access) room type.
  • This property's reception is located on the 25th floor of Gothia Towers' central tower. Guests must go to the Guest Service desk upon arrival to gain access.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered onsite self parking (SEK 255 per night; includes in/out privileges)
  • Secured covered onsite valet parking (SEK 445 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free cooked-to-order breakfast 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • 4 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Yoga classes
  • Golf lessons nearby

Working away

  • Business center
  • 60 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • 2 indoor pools
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Upper House Dining - This bar serves breakfast and light fare. Guests can enjoy drinks at the bar.
Heaven 23 - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Twentyfourseven - This restaurant specializes in Scandinavian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
West Coast - This bistro specializes in Scandinavian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
Corner - This theme restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 11 to September 15:
  • Sauna
  • Spa
  • Swimming pool

Parking

  • Covered self parking costs SEK 255 per night with in/out privileges
  • Covered valet parking costs SEK 445 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Upper House Gothenburg
Upper House Hotel Gothenburg
Upper House Hotel
Upper House Hotel
Upper House Gothenburg
Upper House Hotel Gothenburg

Frequently asked questions

Does Upper House offer free cancellation for a full refund?
Yes, Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Upper House?
As of Sep 27, 2023, prices found for a 1-night stay for 2 adults at Upper House on Oct 16, 2023 start from $249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Upper House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Upper House?
Yes, there are 2 indoor pools and an outdoor pool.
Are pets allowed at Upper House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Upper House?
Yes. Self parking costs SEK 255 per night. Valet parking costs SEK 445 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Upper House?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Upper House?
No, this hotel doesn't have a casino, but Casino Cosmopol Gothenburg (5-min drive) is nearby.
What is there to do at Upper House and nearby?
Onsite recreation at Upper House includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Upper House also has 4 bars and an outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Upper House?
Yes, there are 4 onsite restaurants, featuring international cuisine.
Does Upper House have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Upper House like?
Upper House is in Centrum, a short 3-minute walk from Korsvägen Tram Stop and 9 minutes' walk from Liseberg Amusement Park.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Neil, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yaeir, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great rooms, breakfast was fantastic and it's in many transportation lines.
Mark, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Five Star Hotel
One of the best hotels I have stayed at in Europe. Service was exceptional, location excellent. Phenomenal property.
Josh, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hiroshi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

JUAN MANUEL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Shusaku, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Everything was great about my stay especially the spa access. The only issue was not having power for a little over 12 hours. I notified staff but they did not resolve the issue. I emailed the manager about this issue and still no response from him.
Claudio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review