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All properties in Santiago, Santiago Metropolitan Region, Chile

Hotel Boutique Castillo Rojo

4-star ski hotel with ski shuttle, near Clinica Santa Maria

  • Free WiFi and free parking

Image gallery

  • Garden
  • Garden
  • Suite - Balcony
  • Suite - Living Area
  • Garden
Garden. Image 1 of 51
1 / 51Garden
9.6.Exceptional.
  • Historical and makes you feel local. Close to the action! Staff was fantastic. They…

    Feb 22, 2020

  • This hotel was fabulous. The staff showed us to our room explaining the fascinating…

    Feb 15, 2020

See all 125 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Walkable
Safe
Convenient
Shopping
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 19 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Airport shuttle
  • Childcare
  • Terrace

For families

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Bellavista
  • Clinica Santa Maria - 10 min walk
  • Plaza de Armas - 24 min walk
  • La Chascona - 2 min walk
  • Patio Bellavista - 2 min walk
  • Forest Park - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Double Room
  • Economy Single Room (Small)
  • Premium Double Room
  • Suite

What’s around

Landmarks

  • In Bellavista
  • Clinica Santa Maria - 10 min walk
  • Plaza de Armas - 24 min walk
  • La Chascona - 2 min walk
  • Patio Bellavista - 2 min walk
  • Forest Park - 7 min walk
  • Plaza Baquedano - 8 min walk
  • Chilean National Zoo - 8 min walk
  • Santiago Metropolitan Park - 9 min walk
  • Gabriela Mistral Cultural Center - 14 min walk
  • National Museum of Fine Arts - 14 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 19 min drive
  • Santiago Central Station - 7 min drive
  • Baquedano Station - 8 min walk
  • Catholic University Station - 14 min walk
  • Salvador Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Ski shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 19 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*
  • Cruise terminal shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1923
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Beppo - Onsite coffee shop.

Don Carlos - Onsite restaurant. Open select days.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Small print

Also known as

  • Boutique Castillo Rojo
  • Castillo Rojo Santiago
  • Hotel Boutique Castillo Rojo Hotel
  • Hotel Boutique Castillo Rojo Santiago
  • Boutique Castillo Rojo Santiago
  • Hotel Boutique Castillo Rojo Hotel Santiago
  • Castillo Rojo
  • Castillo Rojo Hotel
  • Hotel Boutique Castillo Rojo
  • Hotel Boutique Castillo Rojo Santiago
  • Hotel Castillo Rojo
  • Rojo Castillo

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CLP 50000 per vehicle (one way)

Cruise ship terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge

Area shuttle service to the beach, casino, shopping center, ski area, and theme park is offered for an extra charge

Policies

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Boutique Castillo Rojo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Fukai Sushi (3-min walk), Loft Restobar (3-min walk), and Eladio (3-min walk).
  • Yes, an airport shuttle is available. The charge is CLP 50000 per vehicle one way.
  • Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes ecotours. Hotel Boutique Castillo Rojo also has a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Nice upgrade at check in (and they gave me early check in) - great natural wine bar across courtyard with 10%discount for hotel guests- incredible location

    DAVID, 1 night trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location relatively close to many museums and some good restaurants.

    SamT, 6 night trip, Feb 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Welcoming stay in Bellavista

    Excellent place to stay in Santiago. Many restaurants and cafes nearby. Close to San Cristobal Hill and La Chascona. Not far from downtown sites. Staff are great and very helpful. We stayed here six nights and would stay here again.

    Patricia C, 6 night trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The design and furnishings of Castillo Rojo were delightfully unique. The reception area always had tea, coffee, iced water and cookies. It was a large and wonderful room to relax. Our room was clean and had all the amenities needed. The staff was always available when needed! The “front desk” was available 24/7. We enjoyed the daily hot breakfast and wine hour. The neighborhood is safe and interesting lots of restaurants and bars within easy walking distance, just a short walk to the funicular.

    3 night family trip, Jan 15, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great location, rustic feeling, great service, nice and clean rooms.

    2 night family trip, Dec 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service. Received the room at the time of arrival; much earlier than the regular check in time. The hotel staff handed the transportation needs. Unique decor and charm.

    1 night trip, Dec 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff at this property was sensational. My phone had been stolen. They helped me get to an Apple store and helped me add money to my new phone account so it would last through my upcoming Patagonia tour. Also great advice where to tour, etc.

    2 night trip, Dec 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff was extremely helpful, nice walking neighborhood, breakfast included made to order items and a buffet. Everyone spoke excellent English and helped make my stay very comfortable. Highly recommend.

    2 night trip, Nov 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel in safe neighborhood

    I stayed at Castillo Rojo for 3 nights. The service was wonderful and always with a smile. While many things were closed, the hotel is in a safe neighborhood and the hotel assisted to advise where to go and what to see. There is a great restaurant at the hotel and many others along the same street to enjoy.

    3 night trip, Nov 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome building remodelled and furnished in very good taste. Comfortable room, clean bathroom, friendly staff and a kind of happy hour to taste chilean wine that became a pleasant time with other passengers.

    Nicolás, 1 night romance trip, Oct 24, 2019

    Verified Expedia guest review

See all 125 reviews