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Candlewood Suites New Braunfels, an IHG Hotel

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Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Room | Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of Candlewood Suites New Braunfels, an IHG Hotel

Candlewood Suites New Braunfels, an IHG Hotel

2.5 star property
Suburban hotel in New Braunfels

8.2/10 Very good

605 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
  • Non-smoking
Map
1471 N Interstate 35, New Braunfels, TX, 78130

Room options

About this area

What's nearby

  • San Marcos Premium Outlets - 13 min drive

Getting around

  • San Antonio International Airport (SAT) - 34 min drive
  • San Marcos Station - 18 min drive

Restaurants

  • Thai Racha - 13 min walk
  • Olive Garden - 14 min walk
  • Golden Corral - 14 min walk
  • Freddy's - 3 min drive
  • Rudy's - 3 min drive

About this property

Candlewood Suites New Braunfels, an IHG Hotel

Candlewood Suites New Braunfels, an IHG Hotel is a great choice for a stay in New Braunfels. Guests can visit the fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks. A snack bar/deli and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the comfortable beds and overall value.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until 6 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • BBQs
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (400 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • 39-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 150.00 per stay)

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood Suites New Braunfels Aparthotel
Candlewood Suites New Braunfels
Candlewood Suites Braunfels
Candlewood Suites New Braunfels
Candlewood Suites New Braunfels, an IHG Hotel Hotel
Candlewood Suites New Braunfels, an IHG Hotel New Braunfels

Frequently asked questions

Is Candlewood Suites New Braunfels, an IHG Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Candlewood Suites New Braunfels, an IHG Hotel?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Candlewood Suites New Braunfels, an IHG Hotel on 31 January 2023 start from €122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Candlewood Suites New Braunfels, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites New Braunfels, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites New Braunfels, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Candlewood Suites New Braunfels, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites New Braunfels, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites New Braunfels, an IHG Hotel?
You can check in from 3 PM - 6 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Candlewood Suites New Braunfels, an IHG Hotel and nearby?
Candlewood Suites New Braunfels, an IHG Hotel has a fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Candlewood Suites New Braunfels, an IHG Hotel?
Yes. Nearby restaurants include Thai Racha (13-min walk), Olive Garden (14-min walk) and Golden Corral (14-min walk).
Does Candlewood Suites New Braunfels, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and an ice maker.
What's the area around Candlewood Suites New Braunfels, an IHG Hotel like?
Candlewood Suites New Braunfels, an IHG Hotel is a short 17-minute walk from New Braunfels MarketPlace and 18 minutes' walk from Guadalupe River.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.3/10

Property conditions & facilities

6.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

6/10 Good

Owen, 2-night trip
Verified Hotels.com guest review

6/10 Good

The restrooms were not clean
Noemi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, the room was spacious and the bed was comfortable.
Rebeca, 1-night romance trip
Verified Expedia guest review

6/10 Good

Amanda, 1-night trip
Verified Expedia guest review

6/10 Good

Jakob, 1-night trip
Verified Expedia guest review

2/10 Poor

Find another hotel!
Had to move rooms because we saw two roaches. Then the new room was very dirty. Extremely disappointed for having paid $220 for the room. Candlewood is typically a nice stay but this one is trash. The bed sheets didn’t look like they were clean. The clerk when we checked in wasn’t very friendly and the young girl who checked us out didn’t even ask us how our stay was.
Are these even fresh sheets
Dirty doors
Pete, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Sean, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cabinets had vinyl peeling, The ceiling above the shower needed repair. It’ll the best and sheets were clean and we only stayed 1 night so it was just okay.
Rose Ann, 1-night family trip
Verified Expedia guest review

6/10 Good

Not Again
The room was clean. The water pressure was too low. There was no trash can in the bathroom. We had a room mix up people entered our room around two in the morning. It was traumatic. The iron worked but the cord would not stay out, very inconvenient. The cost of the room did not meet the actual site and experience of the room. It could have been better. Angel was so inviting and very kind. She gave us site seeing information. I love her attitude it is infectious!!!!
Theodric, 1-night family trip
Verified Hotels.com guest review