Candlewood Suites New Braunfels, an IHG Hotel

Photo gallery for Candlewood Suites New Braunfels, an IHG Hotel

Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Standard Room | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Candlewood Suites New Braunfels, an IHG Hotel

Candlewood Suites New Braunfels, an IHG Hotel

2.5-star property
Suburban hotel in New Braunfels

8.2/10 Very Good

597 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet friendly
  • Gym
  • Kitchen
  • Non-smoking
The price is $116
Price available on 10/9/2022
Map
1471 N Interstate 35, New Braunfels, TX, 78130
Main amenities
  • Housekeeping (on request)
  • Fitness center
  • 24-hour business center
  • Business center
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Computer station
  • Front desk safe
  • Convenience store
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Premium TV channels

Room options

About this area

What's nearby

  • Schlitterbahn New Braunfels Waterpark and Resort - 11 min drive
  • Gruene Hall - 10 min drive
  • San Marcos Premium Outlets - 13 min drive

Getting around

  • San Antonio International Airport (SAT) - 33 min drive
  • San Marcos Station - 18 min drive

Restaurants

  • Thai Racha - 13 min walk
  • Olive Garden - 14 min walk
  • Golden Corral - 14 min walk
  • Freddy's - 3 min drive
  • Rudy's - 3 min drive

About this property

Candlewood Suites New Braunfels, an IHG Hotel

Hotel in the suburbs
At Candlewood Suites New Braunfels, an IHG Hotel, you can look forward to a grocery/convenience store, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also find perks like:
  • Free self parking
  • A vending machine, a computer station, and a front desk safe
  • Free newspapers, smoke-free premises, and multilingual staff
  • Guest reviews say great things about the overall value
Room features
All guestrooms at Candlewood Suites New Braunfels, an IHG Hotel boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and separate dining areas. Guest reviews speak positively of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 39-inch LED TVs with premium channels and DVD players
  • Wardrobes/closets, separate dining areas, and kitchens

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 6 AM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking available only on request
  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (400 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • 39-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 150.00 per stay)

Parking

  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Candlewood New Braunfels
Candlewood Suites Aparthotel New Braunfels
Candlewood Suites New Braunfels
New Braunfels Suites
Candlewood Suites New Braunfels Aparthotel
Candlewood Suites Braunfels
Candlewood Suites New Braunfels
Candlewood Suites New Braunfels, an IHG Hotel Hotel
Candlewood Suites New Braunfels, an IHG Hotel New Braunfels

Frequently asked questions

Is Candlewood Suites New Braunfels, an IHG Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Candlewood Suites New Braunfels, an IHG Hotel?
As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Candlewood Suites New Braunfels, an IHG Hotel on Oct 9, 2022 start from $116, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Candlewood Suites New Braunfels, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites New Braunfels, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Candlewood Suites New Braunfels, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Candlewood Suites New Braunfels, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites New Braunfels, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites New Braunfels, an IHG Hotel?
You can check in from 3 PM - 6 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Candlewood Suites New Braunfels, an IHG Hotel and nearby?
Candlewood Suites New Braunfels, an IHG Hotel has a fitness center and a picnic area, as well as a garden.
Are there restaurants at or near Candlewood Suites New Braunfels, an IHG Hotel?
Yes. Nearby restaurants include Thai Racha (13-min walk), Olive Garden (14-min walk), and Golden Corral (14-min walk).
Does Candlewood Suites New Braunfels, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and an ice maker.
What's the area around Candlewood Suites New Braunfels, an IHG Hotel like?
Candlewood Suites New Braunfels, an IHG Hotel is a short 17-minute walk from New Braunfels MarketPlace and 18 minutes' walk from Guadalupe River.

Overall score and ratings

8.2

Very Good

8.5/10

Cleanliness

8.8/10

Staff & service

7.5/10

Amenities

8.3/10

Property conditions & facilities

6.2/10

Eco-friendliness

8/10 Very Good

Sean, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not Again
The room was clean. The water pressure was too low. There was no trash can in the bathroom. We had a room mix up people entered our room around two in the morning. It was traumatic. The iron worked but the cord would not stay out, very inconvenient. The cost of the room did not meet the actual site and experience of the room. It could have been better. Angel was so inviting and very kind. She gave us site seeing information. I love her attitude it is infectious!!!!
Theodric, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Kay, 1-night trip
Verified Orbitz guest review

6/10 Good

Heather, 1-night trip
Verified Expedia guest review

2/10 Poor

Worst Hotel on the Planet
This hotel was filthy. The staff was rude. The room looked like a crack den. The absolute worst Hotel I have ever seen. We checked in at 1 am after an exhausting day and immediately checked back out. We stayed maybe 5 minutes. The room was unlivable. Stay away from this Hotel.
Anthony, 6-night trip
Verified Hotels.com guest review

6/10 Good

Meh
Some of the front desk employees were pleasant and other front desk employees were too busy on their cell phones and rude if asked a question. The room we stayed in was handicap accessible. The bathroom was outdated and needed new non-slip stripping applied to the shower floor and there was hair still on the shower floor.
Terri, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Joy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Skylour, 1-night trip
Verified Expedia guest review

2/10 Poor

Nothing unique. Refused to provide receipt upon checkout. Did NOT answer the phone the next day.
LAWRENCE, 7-night business trip
Verified Orbitz guest review

4/10 Fair

Old mattress on sofa bed. No cover and one sheet. Staff needs to step up on attentiveness to detail and to cleanliness
Robert, 1-night romance trip
Verified Expedia guest review