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Grand Sirenis Matlali Hills Resort & Spa All inclusive, La Cruz de Huanacaxtle

4.5 stars4.5 stars
Carretera Punta Mita km 0.2La Cruz de HuanacaxtleNAY63734Mexico
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Excellent4.0 / 5
  • I stayed 4 nights, the hotel, rooms and service were excellent. The Spa unbelievable and…Sep 6, 2016
  • 7 months ago, my husband came and the hotel was the must exclusive and greatest service…May 19, 2016
43See all 43 Hotels.com reviews
From 286 reviewsTripAdvisor Traveller Rating

Grand Sirenis Matlali Hills Resort & Spa All inclusive, La Cruz de Huanacaxtle

from $196
  • Rolling Hill Junior Suite
  • Master Suite Ocean View
  • Tropical View Junior Suite Adults Only
  • Private Pool Ocean View Master Suite
  • Estate Two Bedroom Villa
  • Tropical View Junior Suite
  • Villa, 2 Bedrooms
  • Presidential Villa
  • Rolling Hill Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after 3 PM please contact the property at least 72 hours in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free valet parking (limited)

Also known as

  • Puerto Bahia
  • Grand Sirenis Matlali Hills Resort La Cruz de Huanacaxtle
  • Grand Sirenis Matlali Hills Resort
  • Grand Sirenis Matlali Hills La Cruz de Huanacaxtle
  • Grand Sirenis Matlali Hills
  • Puerto Bahia Villas Cruz de Huanacaxtle
  • Puerto Bahia Villas Hotel
  • Puerto Bahia Villas Hotel Cruz de Huanacaxtle
  • Matlali Hotel La Cruz de Huanacaxtle
  • Matlali Hotel
  • Matlali La Cruz de Huanacaxtle
  • Matlali Hotel Mexico/La Cruz De Huanacaxtle

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the health club.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free breakfast
  • 6 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Ecotours on site
  • Hiking/biking trails on site
  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Beach towels
  • Spa tub
  • Steam room
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Designated smoking areas
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Makawe has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Restaurant Raixes - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Basketball on site
  • Ecotours on site
  • Hiking/biking trails on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby

Grand Sirenis Matlali Hills Resort & Spa All inclusive, La Cruz de Huanacaxtle’s small print

Also known as

  • Puerto Bahia
  • Grand Sirenis Matlali Hills Resort La Cruz de Huanacaxtle
  • Grand Sirenis Matlali Hills Resort
  • Grand Sirenis Matlali Hills La Cruz de Huanacaxtle
  • Grand Sirenis Matlali Hills
  • Puerto Bahia Villas Cruz de Huanacaxtle
  • Puerto Bahia Villas Hotel
  • Puerto Bahia Villas Hotel Cruz de Huanacaxtle
  • Matlali Hotel La Cruz de Huanacaxtle
  • Matlali Hotel
  • Matlali La Cruz de Huanacaxtle
  • Matlali Hotel Mexico/La Cruz De Huanacaxtle

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the health club.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 43 reviews

Grand Sirenis Matlali Hills Resort & Spa All inclusive, La Cruz de Huanacaxtle
Outstanding5.0 / 5
Beautiful new property away from town
The rooms and property are really nice. Three very nice pools and a good restaurant. It is really relaxing. The only real negative is that the associated Beach Club is not great ... it is near the marina so the water and beach isn't that nice and there are no activities/amenities other than the cafe and restrooms. We thought there would be kayaks, paddleboards, etc. as on their website, but none are available, not even to rent.
5 night romance trip
Grand Sirenis Matlali Hills Resort & Spa All inclusive, La Cruz de Huanacaxtle
Excellent4.0 / 5
Amazing!
The villas are extremely beautiful and clean. They are fully equiped to accommodate a family. My wife and I have real estate backgrounds and I must say that the layout to the villas were very well designed with no wasted space and comfort always in mimd I give it 5 stars for that. The beach club is a 5 minute drive with its private area. They have a bar with some food options and the food is excellent. The view is beautiful and they have everything you need from chairs to showers and everything in between at the beach club. I gave the amenities at the beach club and view a 5 star but the actual beach a 1 Only because it's very rocky. The resort HAS to invest in having the rocks removed so that you can stay in your area. Otherwise you can use the beach area right next door to the beach club which is 50 ft and they invested to have a cleaned. But I must sas it looks a little awkward when people see u with a beautiful area with a full bar and amazing music walking over to their side to swim in there area. Extremely tacky! Other than that I really enjoyed our stay. My wife and I will be returning in July with my 4 kids. Lastly it's also only a 15 minute drive to Sayulita from there!
Romance trip
Grand Sirenis Matlali Hills Resort & Spa All inclusive, La Cruz de Huanacaxtle
Outstanding5.0 / 5
My Birthday Getaway
I had a really great time. HOWEVER, depending upon where your villa is , you may have a difficult time sleeping such as I did. My villa was right next to a BRIGHT light which stayed on ALL NIGHT and shined threw my bedroom window while the blinds were closed which made it very difficult for me to sleep.. The SPA treatment was nice BUT VERYexpensive and they charge TAX on top of that...happy hour at the pool is from noon to 3pm...which would be nice to have it a little longer...but over all the stay was nice...
Other trip

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Grand Sirenis Matlali Hills Resort & Spa All inclusive, La Cruz de Huanacaxtle

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