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Midtown Shangri-La Hangzhou, Hangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
6 Changshou Road, Kerry CentralYan'an Road, HangzhouZhejiang310006China, 800-491-6126

Luxury hotel with spa, near West Lake
  • Free WiFi and free parking
Good internet service
Great pool
Bar and Beverages
Bar is awesome
Delicious food
38See all 38 reviews
From 179 reviewsTripAdvisor Traveller Rating

Midtown Shangri-La Hangzhou, Hangzhou

Hotel Info: 866-539-8117

  • Executive Suite King
  • Deluxe King Room
  • Deluxe Twin Room
  • Horizon Club, 1 King Bed
  • Horizon Club, Twin Room
  • Horizon Club, Premier Room, 1 King Bed
  • Premier King Room
  • Premier Twin Room
  • Premier Lakeview King
  • Premier Lakeview Twin
  • Horizon Lakeview King
  • Executive Lakeview Suite
  • Deluxe Room, 1 King Bed
  • Horizon, Premier Room, 1 King Bed
  • Horizon, Room, 1 King Bed, Lake View
  • Horizon Club, Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Premier Room, 1 King Bed, Lake View
  • Executive Suite, 1 King Bed
  • Executive Suite, 1 King Bed, Lake View
  • Deluxe Room, 2 Twin Beds
  • Premier Room, 2 Twin Beds
  • Premier Room, 2 Twin Beds, Lake View
  • Horizon Club, Room, 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 417 rooms
  • This hotel is arranged over 13 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Free valet parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Nightclub
  • Health club
  • Sauna
Working away
  • Business center
  • Meeting rooms 10
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.


Chengzhong - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Central Market - This cafe specializes in international cuisine and serves breakfast, lunch, and dinner.

Midtown Brewery - This gastropub serves lunch and dinner.

The Great Lounge - Onsite bar.

Midtown Shangri-La Hangzhou, Hangzhou’s small print

Also known as

  • Midtown Shangri-La Hangzhou Hotel
  • Midtown Shangri-La Hotel
  • Midtown Shangri la Hangzhou

Optional extras

Buffet breakfast is offered for an extra charge of CNY 166 for adults and CNY 83 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Midtown Shangri-La Hangzhou, Hangzhou


  • Heart of Hangzhou
  • West Lake - 13 min walk
  • Former Residence of Sha Menghai - 4 min walk
  • Duan Bridge - 11 min walk
  • Broken Bridge - 14 min walk
  • Wushan Night Market - 17 min walk
  • Qīnghéfāng Old Street - 19 min walk
  • Six Harmonies Pagoda - 19 min walk

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 43 min drive
  • Hangzhou Station - 13 min drive
  • Hangzhou East Railway Station - 26 min drive
  • Hangzhou Yuhang Station - 38 min drive
  • Fengqi Road Station - 8 min walk
  • Longxiangqiao Station - 11 min walk
  • Wulin Square Station - 19 min walk
  • Free valet parking

Recent reviews

Fabulous 8.8 From 38 reviews

Midtown Shangri-La Hangzhou, Hangzhou
Comfort and relaxation.
Great weekend away in a wonderful, comfy room. The staff are super friendly and we had a wonderful time.
Glenda, us2 night romance trip
Midtown Shangri-La Hangzhou, Hangzhou
Our stay was really good we were upgraded we had a very spacious room surprised at the space and it was very very comfortable and enjoyable .
Rakesh, us2 night business trip
Midtown Shangri-La Hangzhou, Hangzhou
best of West Lake without the traffic jams
The best staff top to bottom I have ever encountered in 20 years of Asia travel. Xavier at the concierge top notch
steve, us1 night business trip
Midtown Shangri-La Hangzhou, Hangzhou
No 5 star hotel service at all
Reception counter took too long for the guest to chk-in. Cant feel any warmness n welcome from the any staff. Not 100% turn down service offered by the hotel ( curtain was not drawn n slippers were not placed beside e bed)
Sonia, sg1 night romance trip
Midtown Shangri-La Hangzhou, Hangzhou
Very Good8.0
Comfort stay
Comfort stay
Connie, gb1 night family trip

See all reviews

Midtown Shangri-La Hangzhou, Hangzhou

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