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Midtown Shangri-La, Hangzhou

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Indoor pool
Indoor pool
Room amenity
Room amenity

Overview of Midtown Shangri-La, Hangzhou

Midtown Shangri-La, Hangzhou

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near West Lake
8.6 out of 10 Fabulous
8.6/10 Fabulous

151 verified guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is $162
Price available on 6/4/2023
6 Changshou Road, Kerry Central, Yan'an Road, Hangzhou, Zhejiang, 310006
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
For families
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Gongshu
  • West Lake - 2 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive
  • East Railway Station - 7 min drive
  • East Railway Station (East Square) Station - 9 min drive
  • Hangzhou Station - 17 min drive
  • Fengqi Road Station - 6 min walk
  • Longxiangqiao Station - 11 min walk
  • Wulin Square Station - 15 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)


  • 人民大会堂 - 5 min walk
  • 唛歌时尚量贩ktv武林店超市 - 9 min walk
  • 一鸣真鲜奶吧 - 5 min walk
  • 锅内锅外 - 7 min walk
  • 泽川寿司 - 7 min walk

About this property

Midtown Shangri-La, Hangzhou

Midtown Shangri-La, Hangzhou is a great choice for a stay in Hangzhou. You can visit the spa to be pampered with massages, body wraps, or reflexology, and Chengzhong, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers say good things about the helpful staff and central location. The property is just a short walk to public transportation: Fengqi Road Station is 6 minutes and Longxiangqiao Station is 11 minutes.


Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 414 rooms
  • Arranged over 13 floors


  • Check-in time from 2 PM - midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking


  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop


  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.


Chengzhong - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Central Market - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Midtown Brewery - This gastropub serves lunch and dinner.
The Great Lounge - Onsite bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 194 per person

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night


  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Midtown Shangri-La Hangzhou Hotel
Midtown Shangri-La Hotel
Midtown Shangri la Hangzhou
Midtown Shangri La Hangzhou
Midtown Shangri La, Hangzhou
Midtown Shangri-La, Hangzhou Hotel
Midtown Shangri-La, Hangzhou Hangzhou
Midtown Shangri-La, Hangzhou Hotel Hangzhou

Frequently asked questions

Does Midtown Shangri-La, Hangzhou offer free cancellation for a full refund?
Yes, Midtown Shangri-La, Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Midtown Shangri-La, Hangzhou?
As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at Midtown Shangri-La, Hangzhou on Jun 4, 2023 start from $162, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Midtown Shangri-La, Hangzhou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Midtown Shangri-La, Hangzhou?
Yes, there's an indoor pool.
Are pets allowed at Midtown Shangri-La, Hangzhou?
Sorry, pets aren't allowed.
Is parking offered on site at Midtown Shangri-La, Hangzhou?
Yes, there's free self parking.
What are the check-in and check-out times at Midtown Shangri-La, Hangzhou?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Midtown Shangri-La, Hangzhou and nearby?
Midtown Shangri-La, Hangzhou has 2 bars and a spa, as well as an indoor pool and a steam room.
Are there restaurants at or near Midtown Shangri-La, Hangzhou?
Yes, there are 2 onsite restaurants, featuring Chinese cuisine.
What's the area around Midtown Shangri-La, Hangzhou like?
Midtown Shangri-La, Hangzhou is in Gongshu, a short 6-minute walk from Fengqi Road Station and 5 minutes' walk from West Lake. Travelers say the area is central and good for shopping.







Staff & service




Property conditions & facilities




10/10 Exceptional

CHEK MENG, 3-night trip
Verified guest review

10/10 Exceptional

Great place to stay.
Liked all of it, very nice place.
john, 3-night family trip
Verified guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Sally, 1-night business trip
Verified guest review

8/10 Very Good

The hotel is excellent. Location is desirable. The staff is very friendly and helpful.
Enid, 3-night trip
Verified guest review

10/10 Exceptional

The Room was very nice The lobby of the hotel is nice and location of the hotel is excellent Staff are very friendly
2-night business trip
Verified Expedia guest review

8/10 Very Good

2-night business trip
Verified guest review

10/10 Exceptional

Excellent service and location
The location is excellent and easy access to the city center and the lake as well. The service is great as the staffs are very helpfuland friendly. We upgraded to the Horizon club and the food n drink are excellent. The people are friendly and I would like to praise Strong Zhuang who has been very helpful during our stayed.
Wai Kuen Bonnie, 4-night romance trip
Verified guest review

10/10 Exceptional

Tasty breakfast and nice club lounge access
The club lounge on the top floor is good for happy hour and casual chat. Breakfast is tasty and great!
Ruolin, 1-night family trip
Verified guest review

2/10 Poor

Saadi, 1-night trip
Verified guest review