Skip to main content.
All properties in Shanghai, China
1 room, 2 adults

Jing An Shangri-La, West Shanghai, Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
1218 Middle Yan'an Road, Jing An Kerry Centre, West Nanjing, Shanghai, Shanghai, 200040, China

Luxury hotel with full-service spa, connected to a shopping center, near Jing'an Temple
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,748 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
Value
Fairly good value for money

Jing An Shangri-La, West Shanghai, Shanghai

from $199
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Horizon Club Grand Premier Room 1 King
  • Horizon Club, Premier Room, 2 Twin Beds
  • Premier Room, 1 King Bed
  • Premier Room, 2 Twin Beds
  • Executive Suite, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Horizon Club, Executive Room, 2 Twin Beds
  • Horizon Club, Executive Room, 1 King Bed

What’s around Jing An Shangri-La, West Shanghai, Shanghai

Top spots nearby

Recommended by this property

  • Jing'an Temple (3-minute walk)
  • Jiuguang Department Store (5-minute walk)
  • Shanghai Exhibition Center (6-minute walk)
  • Former French Concession (21-minute walk)
  • People's Square (24-minute walk)
  • Xintiandi Style Shoppping Centre (27-minute walk)
  • Yu Garden (41-minute walk)
  • The Bund (42-minute walk)

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 10 min drive
  • Shanghai (PVG-Pudong Intl.) - 33 min drive
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Railway Station - 16 min drive
  • Shanghai Hongqiao Railway Station - 30 min drive
  • Jing'an Temple Station - 7 min walk
  • Changping Road Station - 16 min walk
  • Changshu Road Station - 18 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 508 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times from 8 AM to 12:30 PM. Fees may apply. Contact the property in advance to make arrangements. Guests booked in breakfast-inclusive rate plans will receive buffet breakfast for up to 2 adults and up to 2 children under 6 years old. Additional children under age 6 or children ages 6-11 receive 50% off the adult buffet breakfast price. Breakfast is served in the all-day dining venue (buffet breakfast is subject to availability).
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle from 8 AM to 12:30 PM *

  • Train station shuttle *

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4465
  • Conference space size (meters) - 415
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Summer Palace - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Cafe Liang - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Tsuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

The 1515 West - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Lobby Lounge - This café serves breakfast, lunch, dinner, and light fare. Open daily.

Jing An Shangri-La, West Shanghai, Shanghai’s small print

Also known as

  • Jing Shangri-La
  • Jing An Shangri-La, West Shanghai Hotel Shanghai
  • Jing Shangri-La Hotel
  • Jing Shangri-La Hotel Shanghai West
  • Jing Shangri-La West Shanghai
  • Jing Shangri-La West Shanghai Hotel
  • Jing An Shangri La West Shanghai
  • Jing An Shangri West Shanghai
  • Jing An Shangri-La, West Shanghai Hotel
  • Jing An Shangri-La, West Shanghai Shanghai

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs CNY 120 per day

Rollaway beds are available for CNY 408.10 per day

Buffet breakfast is offered for an extra charge of CNY 278 for adults and CNY 139 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 150 per person (one-way)

Airport shuttle service for children up to age 12 costs CNY 75.00 (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 123 reviews

Fair 4.0
Not anymore good hotel... don’t go to this hotel.
Honestly, no next time to leave here, I don’t know why the staff talk to me in English while they are Chinese and I am Chinese. And her English is not very good as well with a lot of Chinese accent. I don’t know why I find Shangri-La is not cosmopolitan hotel, not very friendly... not very helpful. The lobby manager smile in a very fake way. Anyway, I will not stay in this hotel again, even their location is good.
Kwok Keung, hk1 night business trip
Very Good 8.0
Great Hotel
Really a great location, close to subway and premium shopping district. Also walking distance to beautiful former French Concession. Very impressed with the room and facilitiesand public areas. Service also was excellent. Was less impressed with the buffet breakfast, with limited options and quality. Buffet dinner was pretty empty with good reason - over cooked roasted meats and lack of fresh options. Not recommended. Also lobby toilets, far too small for a big hotel. But on the whole, very good.
Nick, usOther trip
Very Good 8.0
convenient location
staff very helpful and friendly. Decent room. The TV monitor is a bit small relative to size of room and distance to the headboard.
Julian, hkOther trip
Very Good 8.0
Took the kids for a staycation over CNY. Arrived at 3pm, rooms were not ready but received an upgrade to a suite for our troubles. Staff was great and everyone had a good time. Rooms in the 50th floor provide amazing views of Puxi.
Peter, us1 night family trip
Exceptional 10.0
I was great experience to stay at the hotel. Especially, I wanted to thanks to people (including Tracey) at the concierge desk. Their service were so professional and careful. I will stay at the hotel when I visit Shanghai next year.
au3 night business trip

Jing An Shangri-La, West Shanghai, Shanghai

Is the description of this hotel not correct? Tell us