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Aloft Cancun, Cancun

3.5-star3.5 stars
Boulevard Kukulcan Km 9Mz 48 L-8-1, Zona Hotelera, CancunQROO77500Mexico

3.5-star hotel in Avenida Kukulkan with outdoor pool, restaurant
  • Free WiFi
Very Good8.2
Great location
Good internet service
Fantastic service
Quite clean
495See all 495 reviews
From 1,083 reviewsTripAdvisor Traveller Rating

Aloft Cancun, Cancun

from $109
  • aloft, Lagoon View
  • aloft, Ocean View
  • aloft, Partial View
  • Suite, Lagoon View
  • Suite, Ocean View

About Aloft Cancun, Cancun

Stylish hotel with outdoor pool in Cancun's Hotel Zone

By the Embarcadero

From Aloft Cancun in the Hotel Zone, you can take an 11-minute drive to the Embarcadero and ascend Torre Escénica, an observation tower with panoramic vistas. From there, you can take a 30-minute ferry to Isla Mujeres and dive among sunken sculptures at Cancun Underwater Museum.

Kayaks and Kukulcan shops

At Playa Caracol, a 7-minute walk away, you can rent a kayak or swim in tranquil blue water. You're a 6-minute drive from Kukulcan Plaza, a mall with shops, restaurants and a "Luxury Avenue" section that offers high-end brands like Cartier, Burberry, and Coach.

Pool and parking

After lazing in the sauna or by the outdoor pool, you can order a cocktail at W XYZ Bar or sample the fare at Nook restaurant. The smoke-free hotel also has parking, and you can work out at the fitness center or grab food from a 24-hour self-serve gourmet pantry. Free bicycle rentals are available to guests.

Minibar and free WiFi

You can grab a cold drink or snack from the minibar, check email with free WiFi or watch channels on a 42-inch flat-screen TV. As coffee brews, you can link your portable device to a plug-and-play connectivity station, luxuriate with Bliss® bath amenities. You can also take advantage of the 24-hour room service to order something to eat, no matter what time it is.

At a glance

Key facts

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 10 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Steam room
  • Sauna
  • Free bicycles on site
  • Billiards or pool table
Working away
  • Conference space size (feet) - 366
  • Conference space size (meters) - 34
  • One meeting room
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Nook - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

WXYZ bar - This restaurant specializes in Mexican cuisine and serves light fare only.

Splash - This beach restaurant specializes in international cuisine and serves light fare only.

Refuel - This coffee shop serves light fare only.

Aloft Cancun, Cancun’s small print

Also known as

  • Aloft Cancun
  • Aloft Hotel Cancun
  • Cancun Aloft


Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. Placement based on availability. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the health club or fitness facility.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Aloft Cancun, Cancun


  • In Hotel Zone
  • La Isla Shopping Mall - 45 min walk
  • Cancun Convention Center - 2 min walk
  • Caracol Beach - 2 min walk
  • Forum Beach - 3 min walk
  • Gaviota Azul Beach - 4 min walk
  • Plaza Caracol Mall - 5 min walk
  • Forum By The Sea Mall - 5 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Recent reviews

Very Good 8.2 From 495 reviews

Aloft Cancun, Cancun
a loft A+ in Cancun
Good hotel. Nice staff. Great location!
Brian, us4 night trip
Aloft Cancun, Cancun
Very Good8.0
Great room, and comfortable. Great location in the heart of the hotel zone of Cancun. Close to everything
Jacqueline K., us2 night trip
Aloft Cancun, Cancun
Had a great stay!
Our stay at Aloft was great! The staff was very accommodating and friendly and the other guests seemed rather happen to be there as well. It was very centrally located near shopping and other tourist spots and plenty of places to eat just round the hotel. Overall a great stay and very comfortable bed, the room was clean, air conditioner was nice and cool and the bathroom was very modern, clean and well lit.
Jeannette, us5 night trip
Aloft Cancun, Cancun
Very Good8.0
Aloft nice enough if you dont need the beach
It was fine, clean enough coffee and iron in the room
Thomas, us1 night trip
Aloft Cancun, Cancun
Good location 2 star rooms
Good location, pool usually closed due to winds, rooms old and somewhat dingy, more of a 2 star hotel than 4 star. No beach access but public beach nearby.
A Traveler, us4 night trip

See all reviews

Aloft Cancun, Cancun

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