Guests
All properties in Cancun, Quintana Roo, Mexico

Aloft Cancun

Pet-friendly hotel with outdoor pool, connected to the convention center, near Cancun Convention Center

  • Free WiFi and free parking
From
$81

Image gallery

  • Pool
  • Pool
  • Room, Non Smoking - Bathroom
  • aloft, Room, 2 Queen Beds, Non Smoking - Bathroom
  • Pool
Pool. Image 1 of 60
1 / 60Pool
Boulevard Kukulcan Km 9, Cancun, 77500, QROO, Mexico
8.4.Very Good.
  • Nice hotel, a good otion to spend no much money, room is good ans staff very friendly,…

    Oct 9, 2021

  • Work friends traveling around Mexico. This hotel was fantastic! The service was great and…

    Sep 28, 2021

See all 651 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 177 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

What’s around

  • In Zona Hotelera
  • La Isla Shopping Mall - 42 min walk
  • Cancun Interactive Aquarium - 43 min walk
  • Cancun Convention Center - 1 min walk
  • Caracol Beach - 3 min walk
  • Aquaworld - 4.1 mi / 6.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View
  • aloft, Room, 1 King Bed, Non Smoking, Ocean View
  • aloft, Room, 1 King Bed, Non Smoking, Lagoon View
  • aloft, Room, 2 Queen Beds, Non Smoking, Ocean View
  • aloft, Room, 2 Queen Beds, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking, Lagoon View
  • Junior Suite, 1 King Bed, Non Smoking, Ocean View

What’s around

Landmarks

  • In Zona Hotelera
  • La Isla Shopping Mall - 42 min walk
  • Cancun Interactive Aquarium - 43 min walk
  • Cancun Convention Center - 1 min walk
  • Caracol Beach - 3 min walk
  • Aquaworld - 4.1 mi / 6.7 km
  • Delfines Beach - 6.8 mi / 10.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
map
See on map
Boulevard Kukulcan Km 9, Cancun, 77500, QROO, Mexico

At a glance

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite carport

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Bar/lounge

Things to do

  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Free bicycles on site
  • Pool sun loungers
  • Pool umbrellas
  • Billiards or pool table

Working away

  • Conference space
  • Conference space size (feet) - 366
  • Conference space size (meters) - 34
  • One meeting room

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Lowered peephole/viewport in door
  • Low-height counters/sink
  • Visual fire alarm
  • Wheelchair-width doorways
  • Telephone accessibility kit

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

WXYZ bar - This bar specializes in Mexican cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 280 for adults and MXN 140 for children (approximately)
  • Early check-in can be arranged for an extra charge of MXN 1140 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 1140 (subject to availability)

Children and extra bedsPay at property

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

PetsPay at property

  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the health club or fitness facility

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Aloft Cancun
  • Aloft Cancun Hotel Cancun
  • Aloft Hotel Cancun
  • Cancun Aloft
  • Aloft Cancun Hotel
  • Aloft Cancun Hotel
  • Aloft Cancun Cancun

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Aloft Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Yes, cats and dogs are welcome. There's a charge of MXN 1000 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. There's a charge of MXN 1140 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 1140 (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Mextreme (4-min walk), Chuchito Perez (5-min walk), and The Surfin Burrito (9-min walk).
  • No, this hotel doesn't have a casino, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are both nearby.
  • Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
8.4.Very Good.
  • 10.0.Exceptional

    Great Value

    Easy (early) check in. Staff are wonderful. Really close to all an affordable grocery store, restaurants and all the main clubs/bars but just beyond a small corner where you don’t get much of the noise. Beach entrance and bus stops are across the street. Really, an affordable gem if you’re not into the all-inclusive scene. Strong internet/AC. Free beer until 11pm. They take covid seriously which is good. Testing sites next door.

    2 night trip, Sep 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful stay

    Beds were super comfortable. The hotel staff was friendly, accommodating, and quick with everything. Location was perfect. Close to everything. Free drinks the whole time we were there. Enjoyed my stay

    Alexandra, 2 night trip with friends, Sep 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Close to the clubs if you're into that and market

    Everything was pretty good but the breakfast was a little sad.

    Jeremy, 7 night business trip, Aug 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not bad for the price

    We decided to stay at a “non-all inclusive” because we were tired of the watered down booze and crappy food. This location is amazing! Very convenient to many attractions. Turns out when we got there they seemed to be trying to be semi-all inclusive because we received a wristband for drinks. But same old story, crappy drinks. There were no steam irons and only a small table too ironing board. Rooms were way bigger than we thought and if we decide to stay again (the rates were very cheap!) we get two adjacent rooms so we could have two bathrooms.

    Byron, 3 night trip with friends, Aug 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    todo esta bien ubicasion y servisio lo recomiendo

    4 night family trip, Jul 19, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    It was affordable, clean, staff was great but hotel is a bit dated and worn down.

    1 night family trip, Jul 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location!

    4 night family trip, Jul 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel was clean and the AC worked. Hotel was near supermarket which made this the ideal place to stay.

    8 night family trip, Jul 15, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Close to the disco and shopping

    3 night family trip, Jul 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Aloft have a perfect location for those who want to stay close to the restaurants, stores and disco, but not in the exact party location with a great price. All is 2 or 3 minutes walking distances. Stuff were very polite. We had open bar from 11am thru 11 pm. Overall I recommend this hotel.

    2 night romance trip, Jul 9, 2021

    Verified Expedia guest review

See all 651 reviews