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Aloft Cancun, Cancun

3.5 stars
Boulevard Kukulcan Km 9Mz 48 L-8-1, Zona Hotelera, CancunQROO77500Mexico, ‏800-491-6126
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Comfort
Rather comfortable
622See all 622 Hotels.com reviews
From 691 reviewsTripAdvisor Traveller Rating

Aloft Cancun, Cancun

Hotel Info: 866-539-8117

from $89
  • Suite, Lagoon View
  • aloft, Partial View
  • aloft, Ocean View
  • Aloft Room Ocean View
  • Standard Room, Lagoon View
  • Suite, Ocean View
  • Aloft Room With Partial Lagoon View
  • aloft, Lagoon View

At a glance

Key facts

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property

Also known as

  • Aloft Cancun
  • Aloft Hotel Cancun
  • Cancun Aloft

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. Placement based on availability. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the health club or fitness facility.

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Steam room
  • Sauna
  • Free bicycles on site
  • Billiards or pool table
Working away
  • Conference space size (feet) - 366
  • Conference space size (meters) - 34
  • One meeting room
Services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Nook - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

WXYZ bar - This restaurant specializes in Mexican cuisine and serves light fare only.

Splash - This beach restaurant specializes in international cuisine and serves light fare only.

Refuel - This coffee shop serves light fare only.

Aloft Cancun, Cancun’s small print

Also known as

  • Aloft Cancun
  • Aloft Hotel Cancun
  • Cancun Aloft

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. Placement based on availability. Contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the health club or fitness facility.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 622 reviews

Aloft Cancun, Cancun
Good3.0 / 5
Mediocre hotel
Location was great . Easy access to both sides of cancun. Towels were very stained although they were replaced daily. I've stayed at other aloft hotels and this was by far not up to what I felt were aloft standards. Would not stay there again.
2 night family trip
Aloft Cancun, Cancun
Excellent4.0 / 5
Great Cheap Hotel Option with Great A/C
Great cheap hotel with great location. Staff doesn't try to sell you any trips or services, it's much more akin to a regular hotel stay in any US city. The Air Conditioning is by far the best of any Cancun hotel I've ever stayed at, which is a big deal for me. I rented a car, so if you do that, it's nice that the parking is free and you don't have to valet. Parking is secure and hotel is extremely safe feeling. They also have free bicycles that you can check out and ride around town.
3 night family trip
Aloft Cancun, Cancun
Outstanding5.0 / 5
Would definitely recommend
Awesome place to stay, very family staff and very helpful. Had a problem in my room and they can I sorted it out asap. Location is perfect for the main club area, beach near by aswell, good price aswell.
5 night trip with friends
Aloft Cancun, Cancun
Excellent4.0 / 5
Great hotel!
The hotel was great! The rooftop pool area was very nice and had a great view. All of the staff members were very helpful. I will stay here again for sure!
3 night romance trip
Aloft Cancun, Cancun
Outstanding5.0 / 5
Vacation getaway
Our stay was wonderful, the service was great. The location was perfect and within walking distance of restaurants, nightlife, and shopping. We were in Cancun during hurricane Earl, and loved that we had the option of various dining choices at Aloft when it was raining. In addition, our room was always clean; no complaints, would stay here again.
2 night romance trip

See all reviews

Aloft Cancun, Cancun

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