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Marble Waters Hotel & Suites, Jacksonville

3 stars
45 Kernan Boulevard, NorthJacksonvilleFL32225United States of America
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Good3.8 / 5
Room
Room is all right
Location
Great location
1428See all 1,428 Hotels.com reviews
From 189 reviewsTripAdvisor Traveller Rating

Marble Waters Hotel & Suites, Jacksonville

from $150
  • Junior Suite, 1 King Bed, Accessible
  • Executive Suite, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed, Accessible
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 King Bed (Extended)
  • Standard Room, 1 Queen Bed, Accessible
  • Standard Room, 1 King Bed
  • Studio Suite, 1 King Bed
  • Standard Room, 1 Queen Bed (Extended)

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-5:30 AM
  • Check-out time is 11 AM
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property
  • No alcohol served onsite

Also known as

  • Marble Hotel
  • Marble Waters
  • Marble Waters Hotel
  • Marble Waters Hotel Jacksonville
  • Marble Waters Jacksonville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Snack bar/deli
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Playground on site
  • Golfing nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • Elevator/lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Private spa tub
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Brinkk Restaurant - This restaurant specializes in soul food and serves brunch and lunch. Open select days.

Marble Waters Hotel & Suites, Jacksonville’s small print

Also known as

  • Marble Hotel
  • Marble Waters
  • Marble Waters Hotel
  • Marble Waters Hotel Jacksonville
  • Marble Waters Jacksonville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 1428 reviews

Marble Waters Hotel & Suites, Jacksonville
Fair2.0 / 5
Not impressed
I was very disappointed in my stay. The outside of the hotel looks better than the rooms. The bath tub was dirty. Had to order an iron to be brought to my room because there was only an ironing board. The decor looks very cheap.
1 night business trip
Marble Waters Hotel & Suites, Jacksonville
Outstanding5.0 / 5
Free breakfast was served, not buffet, and very good.
1 night family trip
Marble Waters Hotel & Suites, Jacksonville
Good3.0 / 5
Only as a last resort
The hotel has been updated very nicely, but the maintenance has not been good so things are going downhill quickly--mold in caulking around tub, stains in tub, wallpaper coming loose from walls, etc. Bed and pillows were ok but mattresses are clearly older because they were broken down so much that I couldn't sit on the edge of the bed to put my shoes on or I would've fallen on the floor. The breakfast was pointless, and I'm not picky about that sort of thing. Floors in dining room were sticky everywhere, and you can't get your own food or drink. You pick eggs and sausage, or cold cereal with fruit and yogurt, one or the other, and they bring it out to you. You get one little glass of orange juice or coffee, no refills. Wouldn't go back.
1 night business trip
Marble Waters Hotel & Suites, Jacksonville
Poor1.0 / 5
Room had vomit on bathroom floor
There were hidden fees , not disclosed when the reservation was made, prepaid and cannot be cancelled. Normally a hotel will keep a credit/ debit card on file for any additional charges. However, this hotel places a 50.00 hold for 10 days on the card. When I questioned this at check in because it was not disclosed when the reservation was made, clerk stated " that's the rules, not my problem." very rude staff.
1 night business trip
Marble Waters Hotel & Suites, Jacksonville
Poor1.0 / 5
Some of the staff were crazy accusing us of things
5 night family trip

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Marble Waters Hotel & Suites, Jacksonville

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