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Grand Sakura Hotel, Medan

3 stars
Jl Prof H.M Yamin SH No. 41MedanNorth Sumatra20234Indonesia, 800-491-6126
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Good3.6 / 5
Cleanliness
Clean
Service
Fantastic service
Comfort
Rather comfortable
WiFi
WiFi system needs upgrading
43See all 43 Hotels.com reviews
From 142 reviewsTripAdvisor Traveller Rating

Grand Sakura Hotel, Medan

Hotel Info: 866-539-8117

from $23
  • Superior Room
  • Deluxe Room
  • Executive
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 5 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Free train station pickup

Parking

  • Free self parking

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Also known as

  • Grand Sakura
  • Grand Sakura Hotel
  • Grand Sakura Hotel Medan
  • Grand Sakura Medan
  • Hotel Grand Sakura
  • Sakura Grand

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: IDR 200000 per night

Optional extras

Rollaway beds are available for IDR 165000 per night

Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one way)

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Freshen up
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Heritage Cafe - This café specializes in international cuisine. Open 24 hours.

Silk Road Lobby Lounge - Onsite coffee shop. Open 24 hours.

Grand Sakura Hotel, Medan’s small print

Also known as

  • Grand Sakura
  • Grand Sakura Hotel
  • Grand Sakura Hotel Medan
  • Grand Sakura Medan
  • Hotel Grand Sakura
  • Sakura Grand

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: IDR 200000 per night

Optional extras

Rollaway beds are available for IDR 165000 per night

Airport shuttle service is offered for an extra charge of IDR 150000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 43 reviews

Grand Sakura Hotel, Medan
Good3.0 / 5
See if you get what you booked.
Firstly, the front staff had difficulty locating my booking even after giving them my confirmation number. They said I booked too far in advance so they lost it. When I showed them my booking on my computer, they miraculously found mine also. I booked a non-smoking, two bed room. I got a smoking room with only one bed in it instead. They said that this was the only room left as they were full. You would think if I booked "too far in advance" that they would have had the room I requested back then!
1 night trip with friends
Grand Sakura Hotel, Medan
Excellent4.0 / 5
Value for money
My stay is comfortable for the price I had paid.The service is good except language communication is little lacking. Front office manager is understanding and care for customer.
2 night family trip
Grand Sakura Hotel, Medan
Good3.0 / 5
Not too bad
It was a great place for resting and relax after the day walk about, nothing much than a resting place that is comfortable.
1 night trip
Grand Sakura Hotel, Medan
Good3.0 / 5
Not in position as stated on Hotels.com Map.
Booked this hotel as arriving on a late flight and the hotel was supposedly close proximity to the train station. Please be aware that the hotel is not in the position as labelled on the Hotels.com map and is actually about 1 -1.5km further down the road. Felt very unsafe on this road in the dark. Hotel was unable to provide a double bed so had to settle with a twin room. Room smelt of smoke. Poor Internet. Expensive restaurant.
1 night romance trip
Grand Sakura Hotel, Medan
Fair2.0 / 5
Worth a nite transit only....
Not even friendly...
2 night trip

See all reviews

Grand Sakura Hotel, Medan

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