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1 room, 2 adults

Four Points by Sheraton Medan, Medan

4-star4 stars
Jl. Gatot Subroto No. 395, Medan, North Sumatra, 20119, Indonesia

4-star hotel with spa, near Medan Mall
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
  • Price Guarantee
Very Good8.0
Great room
Tasty breakfast
Great location
45See all 45 reviews
From 413 reviews

TripAdvisor Traveller Rating

Four Points by Sheraton Medan, Medan

from $38
  • Deluxe Room, 1 King Bed (King or Twin)
  • Deluxe Room, 2 Twin Beds
  • Business Room, 1 King Bed, City View (King or Twin)
  • Business Room, 2 Twin Beds, City View
  • Junior Suite, 1 King Bed
  • Grand Suite, 1 King Bed, City View

What’s around Four Points by Sheraton Medan, Medan


  • Heart of Medan
  • Medan Mall - 20 min walk
  • Sun Plaza - 35 min walk
  • Shri Mariaman - 35 min walk
  • Vihara Gunung Timur - 42 min walk
  • Vihara Borobudur - 44 min walk
  • Tjong A Fie's Mansion - 2.4 mi / 3.8 km
  • University of North Sumatera - 2.6 mi / 4.2 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 59 min drive

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms


  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 17

Travelling with others


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Elevator/lift
  • ATM/banking
  • Television in common areas
  • Accessible bathroom
Languages Spoken
  • Chinese
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Puncak Alam Spa. Services include sports massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.


The Eatery - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

The Onyx - Onsite lobby lounge. Happy hour is offered. Open daily.

Four Points by Sheraton Medan, Medan’s small print

Also known as

  • Grand Serela Hotel Medan
  • Hotel Serela
  • Serela
  • Serela Hotel
  • Four Points Sheraton Medan Hotel
  • Four Points Sheraton Medan

Optional extras

Rollaway beds are available for IDR 350000.0 per stay

Cribs/Infant beds are available for IDR 350000.0 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Four Points by Sheraton Medan, Medan

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