Travellers Suites Serviced Apartments

Photo gallery for Travellers Suites Serviced Apartments

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Living room
Free minibar items, in-room safe, iron/ironing board, rollaway beds

Overview of Travellers Suites Serviced Apartments

Travellers Suites Serviced Apartments

4.0 star property
4-star hotel in Medan with spa and outdoor pool

6.0/10 Good

5 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Air conditioning
Jln. Listrik No. 15, Medan, North Sumatra, 20112
Main amenities
  • Restaurant
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Rollaway/extra beds available (free)
  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Heart of Medan

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 51 min drive

About this property

Travellers Suites Serviced Apartments

4-star hotel in the business district
Take advantage of free breakfast, a coffee shop/cafe, and dry cleaning/laundry services at Travellers Suites Serviced Apartments. Treat yourself to a manicure/pedicure, a body treatment, or aromatherapy at Dome Eucalypt Spa, the onsite spa. The onsite Asian cuisine restaurant, Kakatua Cafe, features pool views and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
  • Free newspapers, meeting rooms, and an elevator
Room features
All guestrooms at Travellers Suites Serviced Apartments boast perks such as air conditioning and separate sitting areas, as well as amenities like free WiFi and minibars (stocked with some free items).
Extra amenities include:
  • Bathrooms with showers
  • Separate sitting areas, kitchenettes, and refrigerators


English, Indonesian

At a glance

Hotel size

  • 59 rooms
  • Arranged over 11 floors


  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool umbrellas


  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna


  • Elevator


  • English
  • Indonesian

Room amenities

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed available

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Kitchenette
  • Free bottled water


  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Dome Eucalypt Spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.


Kakatua Cafe - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Le Chic - This café serves breakfast, lunch, and dinner.

Fees & policies


This property accepts credit cards.

Also known as

Travellers Suites Hotel
Travellers Suites Hotel Medan
Travellers Suites Medan
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments
Travellers Suites Serviced Medan
Travellers Suites Serviced
Travellers Suites Serviced Apartments Hotel
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments Hotel Medan

Frequently asked questions

Overall score and ratings






Staff & service


Property conditions & facilities

6/10 Good

Not a hotel, this is apartments
Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.
Verified guest review

6/10 Good

Spacious and comfortable
Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods
Verified Expedia guest review

2/10 Poor

Do not stay here Worst hotel in 20 years of travel
The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.
Verified guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

memuaskan....dan terjamin
pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan
Verified Expedia guest review