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Novum House

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Studio Suite | In-room safe, desk, free WiFi, bed sheets
Studio Suite | In-room dining
Suite, 2 Bedrooms | In-room safe, desk, free WiFi, bed sheets
Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets
Studio Suite | Living area | LED TV

Overview of Novum House

Novum House

4.0 star property
Upmarket guesthouse, steps from Jagiellonian University

8.6/10 Fabulous

230 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
24 Straszewskiego St., Kraków, Lesser Poland, 31-113

Room options

About this area

What's nearby

  • In Kraków City Centre
  • Main Market Square - 6 min walk
  • Royal Road - 1 min drive
  • Wawel Castle - 2 min drive
  • Wieliczka Salt Mine - 31 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 24 min drive
  • Wieliczka Station - 14 min drive
  • Kraków Łobzów Station - 14 min drive
  • Kraków Główny Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Padre - 3 min walk
  • Farma - 3 min walk
  • Camera Cafe - 4 min walk
  • Chimera - 4 min walk
  • Napnapcafe - 4 min walk

About this property

Novum House

Novum House puts you 0.3 mi (0.5 km) from Main Market Square. The convenient parking and helpful staff get good marks from fellow travellers.

Languages

English, Polish, Russian, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; access will be through a private entrance
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hours off-site parking within 1969 ft (PLN 60 per day)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8 AM–11:30 AM
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Languages

  • English
  • Polish
  • Russian
  • Ukranian

Room amenities

Be entertained

  • LED television

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately PLN 39 per person
  • Airport shuttle service is offered for an extra charge of PLN 90 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle service to the casino, shopping centre and theme park is offered for an extra charge
  • Late checkout can be arranged for an extra charge of PLN 80 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 50 per pet, per night

Parking

  • Parking is available nearby and costs PLN 60 per day (1969 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Novum House Krakow
Novum House
Novum Krakow
Novum House Guesthouse Krakow
Novum House Guesthouse
Novum House Kraków
Novum House Guesthouse
Novum House Guesthouse Kraków

Frequently asked questions

Does Novum House offer free cancellation for a full refund?
Yes, Novum House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novum House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novum House?
Yes, pets are welcome. There's a charge of PLN 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novum House?
No, unfortunately. However, there's street parking available.
Is an airport shuttle service offered by Novum House?
Yes, an airport shuttle is available. The charge is PLN 90 per vehicle one way.
What are the check-in and check-out times at Novum House?
You can check in from 2:00 PM - 11:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of PLN 80 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Novum House and nearby?
Recommended spots to visit include Jagiellonian University (1-min walk) and Muzeum Kata (5-min walk), along with Main Market Square (6-min walk) and St. Mary's Basilica (8-min walk).
Are there restaurants at or near Novum House?
Yes. Nearby restaurants include Farma (3-min walk), Camera Cafe (4-min walk) and Chimera (4-min walk).
What's the area around Novum House like?
Novum House is in Kraków City Centre, a short 6-minute walk from Royal Road and 6 minutes' walk from Main Market Square. Travellers love the guest house's prime location.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Mark, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

If you are looking for hotel like accommodations, this is not the place for you. This was more like a flat/apartment. We did not see the reception personnel once. We tried calling using the phone they had in the “lobby” and it would not connect. We did not have any coffee pods for day 2 and fortunately we saw a housekeeper and were able to get some. The pillows were horrible. It had no elevator, which we knew would be the case, but it was a challenge getting our luggage up since we had to go up five flights of stairs. They mentioned there was a continental breakfast but we could not find it. Overall, we were disappointed and expected much more. Now, as far as location goes, this place was great. Very close to everything. We walked nearly everywhere.
Elsy, 3-night family trip
Verified Expedia guest review

8/10 Very good

Excellent location, really close to the old town. Self-check in was easy. It was rather loud in the apartament due to tram tracks right outside of our windows but I believe that is the cost of staying in the city centre. Decent Smart TV was a nice touch. Comfortable bathroom and kitchenette. My only complaint would be that at the time of booking I wasn’t aware that they will want to pre-approve the payment a week before our arrival, especially with free cancellation as our chosen option (and before our time to cancel the booking has passed). I could not find that information in any of the confirmation emails I received after booking or in the place’s policies. The way it was worded when I was booking the apartments I was led to believe that I will pay at the check in. Only found out about the need for pre-approved payment when they couldn’t secure money from my account and I received an email that if it is not resolved I will loose my reservation (at that point the same rooms were at twice the price of my booking). That caused some stressful moments but thankfully was resolved easily. I understand that the physical reception was closed due to covid-19 but I think information about pre-approved payment should be made clear to customers at the time of booking. Overall I would definitely recommend this place if you’re staying in Krakow for couple of days.
Patrycja, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We had to leave the hotel after Poland was put on lockdown due to coronavirus, the staff were more than happy to assist us in instructions on how to leave the country. All this aside, we were in love with the place almost instantly, we felt right at home, rooms were spacious to stay they were small rooms and could not fault them in any way. Clean and lots of personal touches added to the rooms, we will be returning later on in the year to this exact accommodation once again as we could not imagine staying anywhere else, great location!!
2-night romance trip
Verified Expedia guest review

8/10 Very good

Overall a good stay. Clean and convenient though fairly basic. Staff was helpful. Bed not the most comfortable.
GK, 3-night trip
Verified Expedia guest review

8/10 Very good

Great!
Nice apartments style rooms with a very clean modern kitchen with all facilities. We left a big box of English tea bags and milk for other guests but stick a few essentials in your case to save having to buy when your there. Perfect location
Steven, 2-night trip
Verified Hotels.com guest review

8/10 Very good

good location - good for the price
It’s not a fancy place but it’s good for the money. And also quite conveniently located.
Alexander, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient, convenient, convenient.
Immaculately clean, attention to details, fantastic location just outside of Old Town. Everything within walking distance. Front desk extremely helpful and nice when we had questions about the surrounding area. Compact space with plenty of hot water and good water pressure in the shower. Bed was comfortable, I wasn't a fan of the pillows, my wife didn't mind them (personal preferences). Construction on the exterior of the building right by our window was the only thing keeping me from giving this place a perfect score. We were instructed to not turn on the A/C due to the construction, and it was quite warm in the small room while my wife was blow drying and flat ironing her hair (and to be fair, I think it was a bit warmer than usual for this time of year here). We did open the windows, but they were soon taped shut so we could not open them any more. Construction begins at 7am, which put any ideas of sleeping in "to rest." No construction on the weekend. For those light sleepers, like myself, the local train runs all night and our room fronted the road in which the train ran, though less often after midnight. Earplugs were provided (one of the many "attention to details."), which don't do me any good Overall a fantastic stay, I just could've done with less noise as I am a VERY light sleeper.
keith, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Location was excellant, walking distance to main sq. market and castle. Safe area opposite the universuty abd park.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Line, 2-night trip with friends
Verified Hotels.com guest review