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PURO Krakow Stare Miasto

Photo gallery for PURO Krakow Stare Miasto

Hallway
City view
1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Restaurant
49-inch LCD TV with satellite channels, TV, tablet

Overview of PURO Krakow Stare Miasto

VIP Access

PURO Krakow Stare Miasto

4.0 star property
4-star hotel with restaurant, near Main Market Square
9.2 out of 10 Superb
9.2/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
ul. Ogrodowa 10, Kraków, Lesser Poland, 31-155
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free use of bicycles
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Kraków City Centre
  • Main Market Square - 14 min walk
  • Royal Road - 2 min drive
  • Oskar Schindler Factory - 5 min drive
  • Wawel Castle - 7 min drive
  • Wieliczka Salt Mine - 16 min drive

Getting around

  • Kraków (KRK-John Paul II - Balice) - 26 min drive
  • Kraków Główny Station - 8 min walk
  • Kraków Łobzów Station - 9 min drive
  • Kraków Plaszów Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Green Caffè Nero - 2 min walk
  • Gusto Dominium - 1 min walk
  • Asia Hung - 3 min walk
  • Pizza Hut - 1 min walk
  • Green Caffè Nero - 3 min walk
Map

About this property

PURO Krakow Stare Miasto

PURO Krakow Stare Miasto puts you within a 10-minute drive of Main Market Square and offers an airport shuttle (available 24 hours) for PLN 105 per vehicle. You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this upmarket hotel include free bike rentals and a terrace. Fellow travellers say great things about the comfortable beds and location.

Languages

English, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 138 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs and cats only)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (PLN 100 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (420 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Bike parking
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Wheelchairs available on site
  • Step-free path to entrance

Room amenities

Be entertained

  • Tablet computer
  • 49-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free international and long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 75 per person
  • Airport shuttle service is offered for an extra charge of PLN 105 per vehicle

Children & extra beds

  • Rollaway beds are available for PLN 100 per night

Parking

  • Self-parking costs PLN 100 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

PURO Hotel Krakow
PURO Krakow
PURO Krakow Stare Miasto Hotel
PURO Stare Miasto Hotel
PURO Stare Miasto
PURO Krakow Stare Miasto Hotel
PURO Krakow Stare Miasto Kraków
PURO Krakow Stare Miasto Hotel Kraków

Frequently asked questions

Does PURO Krakow Stare Miasto offer free cancellation for a full refund?
Yes, PURO Krakow Stare Miasto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at PURO Krakow Stare Miasto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at PURO Krakow Stare Miasto?
Yes, cats and dogs stay free. Food and water bowls are available.
Is parking offered on site at PURO Krakow Stare Miasto?
Yes. Self-parking costs PLN 100 per day. Parking spaces may be limited.
Is an airport shuttle service offered by PURO Krakow Stare Miasto?
Yes, an airport shuttle is available. The charge is PLN 105 per vehicle.
What are the check-in and check-out times at PURO Krakow Stare Miasto?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at PURO Krakow Stare Miasto and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near PURO Krakow Stare Miasto?
Yes, there's an on-site restaurant.
What's the area around PURO Krakow Stare Miasto like?
PURO Krakow Stare Miasto is in Kraków City Centre, a short 8-minute walk from Kraków Główny Station and 14 minutes' walk from Main Market Square. Travellers say that the area is walkable and good for shopping.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Amy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sami, 4-night trip
Verified Hotels.com guest review

8/10 Very good

7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 3-night trip
Verified Hotels.com guest review

6/10 Good

Compered to other Puro hotels - sorry NOT same standard especially the lobby area - sad seatings, bar too small and no seating for talks etc Generally not same standards as Puro Lodz and Poznan
Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Johnny, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was very accommodating and professional. I did wish that there was more heads up about the updates happening in the building, but they were minimal. Maybe also consider a small sign in the bathroom about the heated floors being controlled on the tablet. Wished I had found that earlier in my stay.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Great find in a good location
Great hotel, fabulous location. Easy access to train and bus stations, and 10 mins walk to the old market square. Breakfast was really good too. Immaculately clean and staff were helpful
Jacqueline, 4-night trip with friends
Verified Hotels.com guest review