Guests
All properties in Zihuatanejo, Guerrero, Mexico

Villas Mercedes

City-center Zihuatanejo hotel with outdoor pool

  • Free WiFi
From
$33

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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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Adelita 59 Col.La Madera, Zihuatanejo, 40880, GRO, Mexico
8.8.Fabulous.
  • Staff excellent at Villas Mercedes.

    May 14, 2021

  • Nice little hotel. Clean.bright. tv and a.c.worked well. Staff is good. Near madera beach

    Mar 7, 2021

See all 103 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Quiet
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 9 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Terrace
  • Air conditioning

For families

  • Full-sized refrigerator/freezer
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Playa la Madera
  • Zihuatanejo Bay - 1 min walk
  • La Madera Beach - 1 min walk
  • Kioto Plaza - 2 min walk
  • Principal Beach - 6 min walk
  • Municipal Market - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, Kitchenette
  • Suite (No Kitchenette)

What’s around

Landmarks

  • In Playa la Madera
  • Zihuatanejo Bay - 1 min walk
  • La Madera Beach - 1 min walk
  • Kioto Plaza - 2 min walk
  • Principal Beach - 6 min walk
  • Municipal Market - 8 min walk
  • Fisherman's Walk - 9 min walk
  • La Ropa Beach - 10 min walk
  • Archaeological Museum of the Great Coast - 11 min walk
  • Playa Contramar - 14 min walk
  • Contramar Beach - 25 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 11 min drive
map
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Adelita 59 Col.La Madera, Zihuatanejo, 40880, GRO, Mexico

At a glance

Hotel size

  • This hotel has 9 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free offsite parking within 7 ft

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Picnic area
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 9:00 PM

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard and debit cards. Cash is not accepted.

Also known as

  • Mercedes Villas
  • Villas Mercedes Zihuatanejo
  • Villas Mercedes Hotel Zihuatanejo
  • Villas Mercedes
  • Villas Mercedes Hotel
  • Villas Mercedes Hotel Zihuatanejo
  • Villas Mercedes Zihuatanejo
  • Villas Mercedes Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Villas Mercedes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out is available.
  • Yes. Nearby restaurants include La Terracita (4-min walk), Carmelitas Cafe (7-min walk), and Il Mare (7-min walk).
  • Villas Mercedes has an outdoor pool and a picnic area.
8.8.Fabulous.
  • 10.0.Exceptional

    Great location. I had a suite with a kitchenette which is what I needed. Price was reasonable.

    Dawn, 2 night trip, Jan 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Place!

    Awesome place, very clean, nice staff, close to tons of great restaurants, Madera Beach and Centro. Third time staying at Villa Mercedes. Love it.

    Traci, 7 night trip with friends, Nov 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    I have always come to Villas Mercedes for over 3 years now. It has been my 5th time in this hotel. The price is right and it’s strategically located near beaches and central. It’s not a 5 star hotel but for the location, cleanliness and good staff management it’s worth more the price. Unfortunately after my 3 years of loyalty they have raised there prices enough to move me to another hotel much closer to the beach. From USA $21 to $32 in a few years it tempted me to move to Hotel Sotelo and Villas La Medera for a few dollars more. The catch for less than $8 more I at least gained a view of the surf and the city. Never the less I still recommend Villas Mercedes. But for a few $ more why not splurge a little if it’s within your striking distance.

    Joey, 5 night trip, Oct 6, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    GOOD LOCATION TO CENTRO AND TAXIS. KITCHEN IN ROOM-GREAT HELP. THE RECEIVING MALE RECEPTIONIST WAS ALMOST RUDE----QUESTIONED IF I HAD A RESERVATION...FINALLY FOUND IT.....BUT THE HOTEL WAS A VERY USEFUL STAY AND HELPED ME. SHORT WALK TO BAY. QUITE GOOD VALUE...BALCONY OVERLOOKING POOL.

    TIM, 1 night trip, Mar 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great!

    Julie, 1 night trip, Mar 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It convenient next to City center and taxi if you wanted it needed one

    Marvin, 4 night family trip, Nov 21, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Nothing unique in this place. Looks rundown basic room (no fridge), food isn't that good and too expensive. I will not stay in this place again the all exclusive is not with it. This is the worse all exclusive hotel I have ever stayed.

    Unknown, 5 night family trip, Nov 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, friendly staff, comfortable bed and pillows. Sweet patio area with a small pool.

    1 night family trip, Oct 26, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Excelente good location in downtown clean staff excellent etc etc

    Tore, 5 night trip, Oct 14, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The pool was always clean and refreshing. Too many keys and you are only given one set per room. The key is required to activate the power and ac in the room. If one of you leaves and takes the keys to get back in through the locked front door and room, the other person will be sitting in the dark with no ac in the room.

    Dude, 7 night family trip, Jul 21, 2019

    Verified Expedia guest review

See all 103 reviews