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All properties in Canela, South Region, Brazil
1 room, 2 adults

Hotel Serra Nevada, Canela

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's club (free)
  • Free WiFi
  • Refrigerator
Av. Osvaldo Aranha, 610, Canela, RS, 95680-000, Brazil

Family-friendly hotel with indoor pool, near Canela Automobile Museum
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's club (free)
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Hotel Serra Nevada, Canela

from $42
  • Deluxe Double Room
  • Deluxe Triple Room
  • Deluxe Quadruple Room
  • Duplex Suite Quadruple
  • Duplex Suite Five Beds

What’s around Hotel Serra Nevada, Canela

Landmarks

  • Canela Automobile Museum - 4 min walk
  • Steam World - 18 min walk
  • Parque Terra Magica Florybal - 28 min walk
  • Parque Vale Dos Dinossauros - 31 min walk
  • Dreamland Wax Museum - 35 min walk
  • Alpen Park - 2.6 mi / 4.1 km
  • Caracol Park - 4.4 mi / 7.1 km
  • Vitivinícola Jolimont - 4.7 mi / 7.6 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 111 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 96 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 101 rooms

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free valet parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - restaurant.

Hotel Serra Nevada, Canela’s small print

Also known as

  • Hotel Serra
  • Hotel Serra Nevada
  • Hotel Serra Nevada Canela
  • Serra Hotel
  • Serra Nevada Canela
  • Hotel Serra Nevada Canela, Brazil
  • Hotel Serra Nevada Hotel
  • Hotel Serra Nevada Canela
  • Hotel Serra Nevada Hotel Canela

Policies

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Tourism fee: BRL 2.15 per accommodation, per night

Optional extras

Rollaway beds are available for BRL 90 per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Serra Nevada, Canela

  • Does Hotel Serra Nevada offer free cancellation for a full refund?
    Yes, Hotel Serra Nevada does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Serra Nevada?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Serra Nevada?
    Yes, there's free self and valet parking.
  • Is there a pool at Hotel Serra Nevada?
    Yes, there's an indoor pool.
  • Are pets allowed at Hotel Serra Nevada?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Serra Nevada?
    You can check in from noon to midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Serra Nevada?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hotel Serra Nevada?
    Yes, an airport shuttle is available.
  • What is there to do near Hotel Serra Nevada?
    Recommended spots to visit include Canela Automobile Museum (4-min walk) and Steam World (0.9 mi), along with Parque Terra Magica Florybal (1.5 mi) and Parque Vale Dos Dinossauros (1.6 mi).

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Continue searching for Canela, South Region, Brazil

Recent reviews

Superb 9.0 From 58 reviews

Good 6.0
Hotel precisa melhorar para voltar a ser como era.
Sou cliente deste hotel desde 2008 quando ainda era Serra Verde. Estive por lá pelo menos mais três vezes após o ano acima. Pude perceber que o hotel passou por algumas reformas, mas ainda assim no atendimento, no aquecimento dos apartamentos e banheiros está decadente. Chegamos no hotel tinham três pessoas na recepção mas parecia que chegou um cachorro. Reclamei do aquecimento e nada foi resolvido. Chuveirinho do banheiro vazando e nem deu ânimo de reclamar. Abro exceção para o atendimento de um funcionário que nos serviu o café da manhã. Atencioso, cortez e muito dedicado. Foi aniversario de casamento e como tinha boas recordações das hospedagens anteriores resolvi retornar lá, foi a decepção. Não indico a hospedagem para ninguém. Pelo meu valor a hospedagens muito melhores no eixo gramado/canela !
EDSON, br2 night trip
Exceptional 10.0
Ótimo hotel, muito aconchegante.
br3 night trip
Exceptional 10.0
Muito bom atendimento, ótimo café da manhã. Hotel tranquilo e próximo de lojas,restaurantes e cafeterias.
Jaqueline Cardozo, br3 night trip with friends
Exceptional 10.0
10
Otima
Jerri, br1 night family trip
Exceptional 10.0
UM DOS MELHORES HOTÉIS DE CANELA
FICAMOS NO HOTEL APENAS UMA NOITE. DESDE A RECEPÇÃO, QUARTO, CAFÉ DA MANHÃ, FUNCIONÁRIOS EXTREMAMENTE PRESTATIVOS, ÁREA DE LAZER EXCELENTE. ENFIM, SÓ NÃO DAREMOS NATA 11 PORQUE NÃO PODEMOS. ESTÃO DE PARABÉNS TODOS VOCÊS. CONTINUEM ASSIM. VOLTAREMOS COM CERTEZA.
RICARDO, br1 night family trip
Exceptional 10.0
Excelente custo benefício
Adelino, br1 night romance trip
Exceptional 10.0
Excelente estadia/ família
Hotel excelente. Café da manhã muito variado e no domingo é servido um brunch. Os funcionários são muito solícitos e simpáticos. O quarto nos atendeu perfeitamente (família com 5 pessoas) e a infraestrutura do hotel era muito boa, com piscina aquecida, sauna e jacuzzi. O único ponto negativo foi a limpeza do quarto. Era necessário solicitar a limpeza (dispositivo no próprio quarto), mas isto não foi informado nó checkin. Assim, no primeiro dia da nossa estadia a limpeza foi efetuada sem que solicitássemos, mas no segundo dia, chegsmos tarde e o quarto estava dessarrumado. Perguntamos na recepção e então eles nos informaram que era necessário sinalizar para que a limpeza fosse feita. Depous disso passamos a sinalizar e não tivemos problema algum, mas acho que esta informação deveria ser passada ao hóspede no momento do checkin.
Luciana, br5 night family trip
Exceptional 10.0
Foi top
Samara, br10 night trip with friends
Very Good 8.0
Ótimo hotel em canela
Hotel confortável com uma boa piscina aquecida, bem localizado ( perto de restaurantes e compras). Ótimo café da manhã, o que nos incomodou bastante foi o barulho de uma excursão de jovens que estavam no andar acima e fizeram um sapateado enorme, e por muito tempo ( reclamamos 3 vezes, paravam no momento e depois continuavam). Isso aconteceu uma noite apenas, já fiquei outras vezes nesse hotel e nunca tinha acontecido isso.
Luiz Almir, br2 night family trip
Exceptional 10.0
Hotel excelente
Excelente atendimento e estrutura.
Alexandre, br3 night family trip

Hotel Serra Nevada, Canela

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