Guests
All properties in Canela, Rio Grande do Sul State, Brazil

Hotel Serra Nevada

Family-friendly hotel with indoor pool, near Canela Automobile Museum

  • Free buffet breakfast, free WiFi, and free parking
From
$55

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  • Reception
  • Reception
  • Indoor Pool
  • Indoor Pool
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Reception. Image 1 of 74
1 / 74Reception
Av. Osvaldo Aranha, 610, Canela, 95680-000, RS, Brazil
9.4.Exceptional.
See all 66 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 101 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free children's club
  • Fitness center

For families

  • Free cribs/infant beds
  • Children's club (free)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television

What’s around

  • Canela Automobile Museum - 4 min walk
  • Steam World - 18 min walk
  • Parque Terra Magica Florybal - 28 min walk
  • Parque Vale Dos Dinossauros - 31 min walk
  • Dreamland Wax Museum - 35 min walk
  • Alpen Park - 2.6 mi / 4.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Deluxe Triple Room
  • Deluxe Quadruple Room
  • Duplex Suite Quadruple
  • Duplex Suite Five Beds

What’s around

Landmarks

  • Canela Automobile Museum - 4 min walk
  • Steam World - 18 min walk
  • Parque Terra Magica Florybal - 28 min walk
  • Parque Vale Dos Dinossauros - 31 min walk
  • Dreamland Wax Museum - 35 min walk
  • Alpen Park - 2.6 mi / 4.1 km
  • Caracol Park - 4.4 mi / 7.1 km
  • Vitivinícola Jolimont - 4.7 mi / 7.6 km
  • Flor do Vale Park - 5.2 mi / 8.3 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 111 min drive
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 98 min drive
  • Airport shuttle (surcharge)
map
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Av. Osvaldo Aranha, 610, Canela, 95680-000, RS, Brazil

At a glance

Hotel size

  • This hotel has 101 rooms

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Arcade/game room
  • Billiards or pool table

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - restaurant.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Tourism fee: BRL 2.23 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children and extra bedsPay at property

  • Rollaway beds are available for BRL 90 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • Hotel Serra
  • Hotel Serra Nevada
  • Hotel Serra Nevada Canela
  • Serra Hotel
  • Serra Nevada Canela
  • Hotel Serra Nevada Canela, Brazil
  • Hotel Serra Nevada Hotel
  • Hotel Serra Nevada Canela
  • Hotel Serra Nevada Hotel Canela

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Serra Nevada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from noon - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Restaurante Galangal (4-min walk), Cannele Bistrot (5-min walk), and Braziliano Cafe & Bistro (6-min walk).
  • Yes, an airport shuttle is available.
  • Hotel Serra Nevada has an indoor pool and a steam room, as well as a spa tub and an arcade.
9.4.Exceptional.
  • 8.0.Very Good

    Muito Bom

    Hotel muito bom e bem localizado. Funcionários muito prestativos. Ambiente agradável. Limpeza bem feita e acomodações confortáveis. Estacionamento e Wi-Fi incluídos na diária.

    Ana Paula, 4 night family trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Descriminação

    O hotel é bom, o café da manhã é bom, mas poderia ter mais variedades, a piscina é maravilhosa. Mas o que me deixou triste foi na chegada, quando chegamos eu desci do carro primeiro enquanto meu marido e as crianças esperaram no carro, entrei no hotel e perguntei onde era o estacionamento, o rapaz responsável por carregar malas e manobrar me disse que não era para me preocupar que ele mesmo levaria o carro, até ai tudo bem, só que quando ele viu que o carro era um carro simples ele simplesmente desistiu de levar, foi nitida a mudança de comportamento, me disse que nós mesmo poderíamos guardar e indicou o local. Me senti muito mal. Acho que ele deveiria ser mais treinado quanto a isso, ninguém merece passar por isso, o hotel é bem bom, o rapaz da recepção maravilhoso, mas perderam os clientes, meu carro é simples, antigo, mas vamos 2 vezes ao ano a a gramado e canela, la não fico mais.

    Ademar, 1 night family trip, Aug 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Bom custo x benefício

    Tudo perfeito! Porém diárias um pouco cara

    CLÉRISTON, 4 night family trip, Aug 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente hotel

    Hotel muito bonito, confortável e bem localizado em Canela. Quarto grande e muito bom. Café da manhã de ótima qualidade. Só não foi perfeito por causa da temperatura da piscina térmica, estava relativamente fria e conversando com outros hóspedes esse problema já estava ocorrendo a alguns dias.

    Wagner, 2 night trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ótimo hotel, bem localizado , funcionários educados , cordiais e capacitados ,, com café da manhã bem variado e de qualidade ,,

    Claudia, 4 night trip, Jul 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente hotel

    A prestabilidade dos funcionários é excelente. Sempre procurando atender os hóspedes da melhor maneira.

    Flávio, 2 night family trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotel muito bom e pretendo retornar outras vezes.

    Estadia muito boa e atendimento excelente, o porém fica por conta do tamanho da cama de casal que poderia ser tamanho queen e, também, por uma certa confusão no café da manhã, que se justifica pela pandemia e se corrige com a contratação de mais colaboradores.

    José Cláudio, 2 night family trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel muito bom, com aquecimento com calefação, cama confortável, café da manhã maravilhoso, grande variedade de comidas .. recomendo

    Éden Abigail, 2 night family trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente estadia

    Excelente hotel, excelente atendimento. Super indico e voltarei com certeza

    leila kelri, 4 night trip, Jun 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente opção em Canela

    Hotel bastante agradável com um staff ótimo .

    IGOR ANDRADE, 4 night trip, Jun 12, 2021

    Verified Hotels.com guest review

See all 66 reviews