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Hotel City Palace, Mumbai

2.5 stars
121, City TerraceWalchand Hirachand Marg, MumbaiMaharashtra400 001India, 800-491-6126
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  • Mumbai (BOM-Chhatrapati Shivaji Intl.) 40-min drive; 16.7 miles/26.9 km
  • Mumbai CST Station 3-min walk; 0.1 miles/0.2 km
  • Mumbai Churchgate Station 16-min walk; 0.7 miles/1.2 km
  • Mumbai Masjid Station 21-min walk; 1 miles/1.7 km
  • Self parking (surcharge)
  • Free train station pick-up
  • Airport shuttle (surcharge)
2.4 / 5
Location
Great location
Amenities
Great amenities
Service
Fantastic service
Comfort
More comfort would be nice
17See all 17 Hotels.com reviews
From 85 reviewsTripAdvisor Traveller Rating

Hotel City Palace, Mumbai

Hotel Info: 866-539-8117

from $30
  • Superior Deluxe Triple Room
  • Superior Deluxe Room
  • Super Deluxe Room
  • Deluxe Room
  • Room
  • Superior Deluxe Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 54 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time noon-noon
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Up to 2 children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Free train station pickup

Parking

  • Self parking *

Also known as

  • City Palace Hotel
  • City Palace Mumbai
  • Hotel City Palace
  • Hotel City Palace Mumbai

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs INR 100 per night

Rollaway beds are available for INR 700 per night

Airport shuttle service is offered for an extra charge of INR 1200 per vehicle (roundtrip)

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • 24-hour room service
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • 21-inch TV
  • Cable TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Hotel City Palace, Mumbai’s small print

Also known as

  • City Palace Hotel
  • City Palace Mumbai
  • Hotel City Palace
  • Hotel City Palace Mumbai

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs INR 100 per night

Rollaway beds are available for INR 700 per night

Airport shuttle service is offered for an extra charge of INR 1200 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.4 /5 from 17 reviews

Hotel City Palace, Mumbai
Poor1.0 / 5
I was not allowed to check even with government ID
I was not allowed to check in despite providing 2 types of government issued ID including one issued by the Indian government
1 night business trip
Hotel City Palace, Mumbai
Excellent4.0 / 5
Stay at Hotel City Palace Mumbai
The stay was very refreshing after a long journey.
1 night romance trip
Hotel City Palace, Mumbai
Fair2.0 / 5
Too congested
Had to stay with family for a day and choose this hotel for the only reason being proximity to the CST. Room was clean but too much cramped. Even Deluxe superior room is not convenient for a couple, it is just ok for a single person to stay. Other services and facilities are in line with the room and below minimum expected for what they charge.
1 night family trip
Hotel City Palace, Mumbai
Good3.0 / 5
Complementary breakfast needs to be improved.
Though the rooms were well furnished but very congested and have less room.No proper vantillations.The complementary breakfast consists of only tea/coffee and small slices of bread/butter compared to other hotel's free breakfast.
3 night romance trip
Hotel City Palace, Mumbai
Excellent4.0 / 5
Although I stay there for 2 nights . All good but wifi was not working at all.
2 night business trip

See all reviews

Hotel City Palace, Mumbai

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