2/10 Poor
Jun 21, 2023
This was an expensive and highly rated hotel. We had a 2AM morning flight so booked it because it was close to the airport. Room was very warm AC was turned on only as we entered the room and it never cooled down. One bedroom AC on high and set for a lower temperature never cooled down. Put our water bottles in bedroom refrigerator and it was colder when we put it in. Used the shower and had to stop because the shower drain was backing up and flooding the bathroom. Carpet was worn with burn spots and other issues. The lamp next to the bed did not work, The hotel is very fancy but the room we stayed in very poorly maintained.
David
David, 1-night family trip
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