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1 room, 2 adults

Golden Lotus Luxury Hotel, Hanoi

3.5-star3.5 stars
53-55 Hang TrongHoan Kiem, Hanoi10000Vietnam

3.5-star hotel with winery, near Thang Long Water Puppet Theatre
  • Free WiFi
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Good7.6
Location
Great location
Breakfast
Tasty breakfast
Pool
Pool should be renewed
Bar and Beverages
Bar could improve
110See all 110 Hotels.com reviews
From 472 reviewsTripAdvisor Traveller Rating

Golden Lotus Luxury Hotel, Hanoi

from $54
  • Deluxe Double or Twin Room
  • Junior Suite
  • Lotus Family room
  • Luxury Suite, 1 King Bed, City View
  • Executive Double or Twin Room

What’s around Golden Lotus Luxury Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hoan Kiem Lake - 13 min walk
  • Temple of Literature - 26 min walk
  • Ho Chi Minh Mausoleum - 29 min walk
  • Hang Gai Street - 3 min walk
  • Ly Trieu Quoc Su Pagoda - 4 min walk
  • Dong Kinh Nghia Thuc Square - 4 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive
  • Hanoi Railway Station - 18 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Gia Lam Station - 20 min drive
  • Self parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Winery attached
Working away
  • Conference space size (feet) -
  • Conference space size (meters) -
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
Languages Spoken
  • Chinese
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lotus Stream restautant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Aurora lounge - This lobby lounge serves light fare only. Open daily.

Bar near swimming pool - This poolside bar serves light fare only. Open daily.

Golden Lotus Luxury Hotel, Hanoi’s small print

Also known as

  • Golden Lotus Hotel
  • Golden Lotus Luxury
  • Golden Lotus Luxury Hanoi
  • Golden Lotus Luxury Hotel
  • Golden Lotus Luxury Hotel Hanoi
  • Golden Luxury Hotel
  • Hotel Golden Lotus
  • Lotus Luxury

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site. 

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs VND 250000 per night

Rollaway beds are available for VND 525000.0 per night

Breakfast costs between VND 270000 and VND 300000 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 525000 per vehicle (one way)

Airport shuttle for children between the ages of 1 and 18 costs VND 525000 (one-way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.6 From 110 reviews

Golden Lotus Luxury Hotel, Hanoi
Good6.0
Not recommended, old hotel, run down, dirty.
Room was with bad smell and dirty. with hair on the floor of bathroom and room. Obviously the cleaners don a poor job there and management as well. I tried to call reception but the phone didn't work. Also their standard room is very small and dark, with a small window facing a shaft. So went to reception and asked to upgrade to a bigger and better room. They said they didn't have any room available. I looked up on hotels.com and booking and agoda and many other sites to find out they did have superior and luxury rooms available. So staff and manager for some strange reason lied and didn't want to get me an upgrade. And i mean a paying upgrade... go figure...
Riccardo, us2 night trip
Golden Lotus Luxury Hotel, Hanoi
Very Good8.0
Handy in Hanoi
We met our OAT group there. The hotel had a taxi waiting at airport, sign with our name, I had arranged for it, $25 for the 2 of us for 45 minute ride. Good location, good food, clean, service very good. Only con was narrow stairways and landings blocked with housekeeping carts and definite problem if there had been a fire.
Irene, us1 night trip
Golden Lotus Luxury Hotel, Hanoi
Very Good8.0
Convenient and nice hotel!
The Golden Lotus Luxury hotel was general great! The staff was nice and the room was clean and comfortable, yet quite small. It is very well located in the middle of all the action of the Old Quarter. We specifically chose this hotel for the rooftop pool, which is quite nice and gives a great view, but the water was freeeeeeezing! The breakfast was ok but nothing special (as all other hotel breakfasts we`ve had in Hanoi). Special thanks to the Lobby employee who was more than kind to us, helped us get a taxi and communicate to the driver to make sure we`d get to the airport safely, and who seemed to be helping all the other guests as well to solve their issues. (sorry I didn`t get his name).
A Traveler, us2 night romance trip
Golden Lotus Luxury Hotel, Hanoi
Poor2.0
awesome location but no need to stay
i usually dont write the review plz understand why i wrote this review No need to stay 1. solving ability of problems after check in i called reception "can you fix airconditioner,room is very hot " they said plz wait 15 mins i said "ok got it " but this situation was same. i called again and engineer came to my room and he said " plz wait 15mins " i said " ok got it we have to go out " after return situation was same i called again after 10mins engineer came to my room he said plz wait 15 mins finally i cought all staff were familliar with this problem that is why all staff said plz wait 15mins around 1 am i called reception he said plz plz wait 15mins haha so i said can i change the room he said if you change the room you have to move with my luggage i said do you know what time is it ? but he said "due to the general manager" "?????" after negotiated i slept another room without luggage. but room codition was similar and slept only 5 hours In the morning all receptionists didnt said my issue i do think they believe silence is best way to solve guest's problems 2. customer service actally when i stayed in hanoi i used 5 hotels meracus 2, noble and swan, opera de, essential hotel and this hotel this hotel is that service satisfation is worst (sometimes they were rude and didnt pay attention my word) , hotel location is 2nd and worth of money is also worst plz believe me also breakfast meal was worst in 6 hotels
james jr, us1 night trip
Golden Lotus Luxury Hotel, Hanoi
Poor2.0
Rude staff that try to rip you off and over charge
Stayed here for 3 nights with my partner. Arrived early and was met with Kandy, who instead of helping with timelines and/or any additional costs to check in early just told us to sit and wait, despite me telling her I was pregnant and exhausted after a long flight. We finally got a room nearly 4 hours after we arrived and told the Oreos in our room were complimentary (but then they charged us for these Oreos on checkout!!) Then my partner enquirer about a motorbike for the following day. We didn’t bother following through, but the next day at 3pm they called him to tell him the bike was there. When he explained he didn’t want it they said he has to take it and they will charge him for it. Then when he handed in the keys in the evening they tried to charge him for late hand in, even though the bike had been sat outside the whole time. The final cherry, they tried to charge me 12 US dollars for washing ONE towel that had my fake tan on it (despite the fact that I told them it washes out on a normal 30c wash, as I do at home). 12 USD will buy around 24 towels in Vietnam, trying to charge me 12 USD for washing one towel is abhorrent. Linh the manager had zero customer services skills in dealing with this issue and insist I pay otherwise (be ready for the guilt trip) I’ll be forcing the poor staff to pay for cleaning. There are a lot of hotels around this area that are very nice, including centre point just around the corner, would highly recommend this place is avoided
Amanda, gb3 night trip

See all reviews

Golden Lotus Luxury Hotel, Hanoi

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