All hotels in Hanoi, Vietnam
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Golden Lotus Luxury Hotel, Hanoi

3.5 stars
53-55 Hang Trong StreetsHoan Kiem District, Hanoi10000Vietnam, ‏800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.9 / 5
Location
Great location
Breakfast
Tasty breakfast
Pool
Ordinary pool
Room
Room is all right
63See all 63 Hotels.com reviews
From 263 reviewsTripAdvisor Traveller Rating

Golden Lotus Luxury Hotel, Hanoi

Hotel Info: 866-539-8117

from $49
  • Deluxe Double or Twin Room
  • Junior Suite
  • Lotus Family room
  • Luxury Suite, 1 King Bed, City View
  • Executive Double or Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Golden Lotus Hotel
  • Golden Lotus Luxury
  • Golden Lotus Luxury Hanoi
  • Golden Lotus Luxury Hotel
  • Golden Lotus Luxury Hotel Hanoi
  • Golden Luxury Hotel
  • Hotel Golden Lotus
  • Lotus Luxury

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 525000 per night

Airport shuttle service is offered for an extra charge of VND 525000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Bicycle rentals nearby
  • Winery attached
Working away
  • Number of meeting rooms - 2
  • Conference space size (feet) - 1399
  • Conference space size (meters) - 130
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lotus Stream restautant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Aurora lounge - This lobby lounge serves light fare only. Open daily.

Bar near swimming pool - This poolside bar serves light fare only. Open daily.

Golden Lotus Luxury Hotel, Hanoi’s small print

Also known as

  • Golden Lotus Hotel
  • Golden Lotus Luxury
  • Golden Lotus Luxury Hanoi
  • Golden Lotus Luxury Hotel
  • Golden Lotus Luxury Hotel Hanoi
  • Golden Luxury Hotel
  • Hotel Golden Lotus
  • Lotus Luxury

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 525000 per night

Airport shuttle service is offered for an extra charge of VND 525000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 63 reviews

Golden Lotus Luxury Hotel, Hanoi
Poor1.0 / 5
awesome location but no need to stay
i usually dont write the review plz understand why i wrote this review No need to stay 1. solving ability of problems after check in i called reception "can you fix airconditioner,room is very hot " they said plz wait 15 mins i said "ok got it " but this situation was same. i called again and engineer came to my room and he said " plz wait 15mins " i said " ok got it we have to go out " after return situation was same i called again after 10mins engineer came to my room he said plz wait 15 mins finally i cought all staff were familliar with this problem that is why all staff said plz wait 15mins around 1 am i called reception he said plz plz wait 15mins haha so i said can i change the room he said if you change the room you have to move with my luggage i said do you know what time is it ? but he said "due to the general manager" "?????" after negotiated i slept another room without luggage. but room codition was similar and slept only 5 hours In the morning all receptionists didnt said my issue i do think they believe silence is best way to solve guest's problems 2. customer service actally when i stayed in hanoi i used 5 hotels meracus 2, noble and swan, opera de, essential hotel and this hotel this hotel is that service satisfation is worst (sometimes they were rude and didnt pay attention my word) , hotel location is 2nd and worth of money is also worst plz believe me also breakfast meal was worst in 6 hotels
1 night trip
Golden Lotus Luxury Hotel, Hanoi
Fair2.0 / 5
NO window rooms!!!!
It is nice hotel but there is no windows,,,, Well in the US if you dont have any windows you can not call it bed rooms but you are in different country so that can be possible. Still wish i have windows,,
3 night trip
Golden Lotus Luxury Hotel, Hanoi
Excellent4.0 / 5
Golden Lotus and Golden Luxury Lotus
We booked 4 nights at the Golden Luxury Lotus in a Junior Suite. On arrival we were told it was overbooked and we were moved to a suite in the non luxury 3 star Golden Lotus sister hotel a few doors down, as compensation they upgraded us to the luxury suite in the luxury hotel for our last night after Halong Bay. We were very disappointed, the suite was old fashioned with some paint work needed. We were told we could discuss it with the manager in the morning. We were tired so ordered room service, 2 of the 3 dishes arrived cold. We asked for it to be reheated and 1 of the 2 dishes were returned warm. The food had been carried from the sister hotel but the hot and cold pockets in the dishes indicated a problem with the microwave. We spent a sleepless night due to traffic noise and tannoy broadcasts. The hotel offered us a taxi back to the airport and were genuinely apologetic and sincere in trying to help. They moved us to a quieter family room at the back of the hotel which was also slightly nicer than the suite. Breakfast was Asian and European but a mixture of tasty and not so e.g. hard rice in the fried rice, whilst tomato and pork soup noodles were great. Food quality at the luxury hotel was better. The luxury suite in the golden lotus luxury was beautiful, huge room tastefully decorated with balcony and 2 bathrooms! Unfortunately our prebooked taxi was given to a family who negotiated with us to pay for our taxi. Overall great staff redeemed the hiccups.
3 night romance trip
Golden Lotus Luxury Hotel, Hanoi
Outstanding5.0 / 5
Great little hotel
Great little hotel, in a perfect location. Staff, were very helpful, allowing us an early check in. Nothing but smiling and helpful. Hotel was clean and tidy. Everything was so good. We booked another night, for our return to Hanoi
4 night romance trip
Golden Lotus Luxury Hotel, Hanoi
Good3.0 / 5
Great central location made up for any negatives!
Location made up for the shortcomings of the hotel itself. Breakfast staff were excellent. Room quite small. Window blinds in disrepair and in need of replacing. Bed linen could be refreshed also. 24 hour room service not provided despite reference made to in the in-room directory - no drinks and a limited number of dishes available for room service later in the night.
4 night romance trip

See all reviews

Golden Lotus Luxury Hotel, Hanoi

Is the description of this hotel not correct? Tell us