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Golden Lotus Luxury Hotel, Hanoi

3.5 stars3.5 stars
53-55 Hang TrongHoan Kiem, Hanoi10000Vietnam
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Good3.9 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Pool
Great pool
77See all 77 Hotels.com reviews
From 332 reviewsTripAdvisor Traveller Rating

Golden Lotus Luxury Hotel, Hanoi

from $60
  • Deluxe Double or Twin Room
  • Junior Suite
  • Lotus Family room
  • Luxury Suite, 1 King Bed, City View
  • Executive Double or Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Up to 5 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Self parking *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property

Also known as

  • Golden Lotus Hotel
  • Golden Lotus Luxury
  • Golden Lotus Luxury Hanoi
  • Golden Lotus Luxury Hotel
  • Golden Lotus Luxury Hotel Hanoi
  • Golden Luxury Hotel
  • Hotel Golden Lotus
  • Lotus Luxury

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs VND 250000 per night

Rollaway beds are available for VND 525000 per night

Breakfast costs between VND 270000 and VND 300000 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 525000 per vehicle (one way)

Airport shuttle for children between the ages of 1 and 18 costs VND 525000 (one-way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Bicycle rentals nearby
  • Winery attached
Working away
  • Number of meeting rooms - 2
  • Conference space size (feet) - 1399
  • Conference space size (meters) - 130
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lotus Stream restautant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Aurora lounge - This lobby lounge serves light fare only. Open daily.

Bar near swimming pool - This poolside bar serves light fare only. Open daily.

Golden Lotus Luxury Hotel, Hanoi’s small print

Also known as

  • Golden Lotus Hotel
  • Golden Lotus Luxury
  • Golden Lotus Luxury Hanoi
  • Golden Lotus Luxury Hotel
  • Golden Lotus Luxury Hotel Hanoi
  • Golden Luxury Hotel
  • Hotel Golden Lotus
  • Lotus Luxury

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs VND 250000 per night

Rollaway beds are available for VND 525000 per night

Breakfast costs between VND 270000 and VND 300000 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 525000 per vehicle (one way)

Airport shuttle for children between the ages of 1 and 18 costs VND 525000 (one-way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 77 reviews

Golden Lotus Luxury Hotel, Hanoi
Excellent4.0 / 5
Convenient and nice hotel!
The Golden Lotus Luxury hotel was general great! The staff was nice and the room was clean and comfortable, yet quite small. It is very well located in the middle of all the action of the Old Quarter. We specifically chose this hotel for the rooftop pool, which is quite nice and gives a great view, but the water was freeeeeeezing! The breakfast was ok but nothing special (as all other hotel breakfasts we`ve had in Hanoi). Special thanks to the Lobby employee who was more than kind to us, helped us get a taxi and communicate to the driver to make sure we`d get to the airport safely, and who seemed to be helping all the other guests as well to solve their issues. (sorry I didn`t get his name).
2 night romance trip
Golden Lotus Luxury Hotel, Hanoi
Poor1.0 / 5
awesome location but no need to stay
i usually dont write the review plz understand why i wrote this review No need to stay 1. solving ability of problems after check in i called reception "can you fix airconditioner,room is very hot " they said plz wait 15 mins i said "ok got it " but this situation was same. i called again and engineer came to my room and he said " plz wait 15mins " i said " ok got it we have to go out " after return situation was same i called again after 10mins engineer came to my room he said plz wait 15 mins finally i cought all staff were familliar with this problem that is why all staff said plz wait 15mins around 1 am i called reception he said plz plz wait 15mins haha so i said can i change the room he said if you change the room you have to move with my luggage i said do you know what time is it ? but he said "due to the general manager" "?????" after negotiated i slept another room without luggage. but room codition was similar and slept only 5 hours In the morning all receptionists didnt said my issue i do think they believe silence is best way to solve guest's problems 2. customer service actally when i stayed in hanoi i used 5 hotels meracus 2, noble and swan, opera de, essential hotel and this hotel this hotel is that service satisfation is worst (sometimes they were rude and didnt pay attention my word) , hotel location is 2nd and worth of money is also worst plz believe me also breakfast meal was worst in 6 hotels
1 night trip
Golden Lotus Luxury Hotel, Hanoi
Fair2.0 / 5
NO window rooms!!!!
It is nice hotel but there is no windows,,,, Well in the US if you dont have any windows you can not call it bed rooms but you are in different country so that can be possible. Still wish i have windows,,
3 night trip
Golden Lotus Luxury Hotel, Hanoi
Excellent4.0 / 5
Well located hotel.
1 night October 2016. Smart hotel. The room was a little on the small sized but well appointed. The roof top pool was good for a dip and the view was fun. Located 3 mins from the lake and 5 mins from the night market.
1 night family trip
Golden Lotus Luxury Hotel, Hanoi
Outstanding5.0 / 5
Great location
Although had a problem at book in with me not putting in 4 names over 2 rooms and they wanted to harhed for 2 extra people a night once that was sorted we were ok I do think your website could be better For this as booked thru agora for 2 other hotels and had no problems putting one name for each room
3 night family trip

See all reviews

Golden Lotus Luxury Hotel, Hanoi

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