I don't know where to start. The staff at Lola Itang was amazing. So polite and informative.They helped us book all of our tours and we could even pay for them through them instead of the tour company. They made us breakfast every morning and even brought us up a snack on New Years Eve. It was close to the airport, but they picked us up and drove us back. They refused to accept tips. The room was standard if you have ever travelled around Asia. The bed was a type of memory foam, which is AMAZING compared to the hard floors I'm used to sleeping on in other pensions.Typical bathroom with buckets inside the shower stall(optional use) to save water, but pretty clean. The area was quite and relaxing. Thanks so much to them for making my stay stress free.