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The Albany Hotel, Durban

3 stars
225 Smith Street / 225 Anton LembedeDurbanKwazulu-natal4001South Africa, 800-491-6126
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2.9 / 5
Service
Service is adequate
Cleanliness
Could use a good cleaning
Location
Location is inconvenient
Amenities
Amenities are not the best
55See all 55 Hotels.com reviews
From 81 reviewsTripAdvisor Traveller Rating
  • Durban (DUR-King Shaka Intl.) 33-min drive; 25.9 miles/41.7 km
  • Airport shuttle (surcharge)

The Albany Hotel, Durban

Hotel Info: 866-539-8117

from $33
  • Standard Room
  • Quadruple Room
  • Family Room
  • Paraplegic Room
  • Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10:30 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Also known as

  • Albany Durban
  • Albany Hotel
  • Albany Hotel Durban

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast is offered for an extra charge of ZAR 60 per person (approximately)

Cribs/Infant beds are available for ZAR 35 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for ZAR 60 per hour (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

The Albany Hotel, Durban’s small print

Also known as

  • Albany Durban
  • Albany Hotel
  • Albany Hotel Durban

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast is offered for an extra charge of ZAR 60 per person (approximately)

Cribs/Infant beds are available for ZAR 35 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for ZAR 60 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 55 reviews

The Albany Hotel, Durban
Good3.0 / 5
Nice bargan option in downtown Durban.
We chose the Albany due to its economical price and location relative to Durban's ICC. The hotel room was clean, recently updated, with basic amenities--kettle, flat screen (limited TV channels--no CNN, BBC or Al Jezera). The breakfast buffet offered a good selection. Walls are extremely thin; we heard even the quietest conversations in the adjoining room. Lobby and one elevator was under construction. Fortunately we were on the third floor, leaving the stairs as a viable option to the crowded, slow single elevator. The hotel staff was helpful and accommodating. I do not recommend walking from the hotel at night--definitely not a good area after dark. Several attempted robberies were reported among attendees at our conference at the ICC, and conference participants were warned multiple times to not walk back to hotels after dark. If you are in Durban for the beach seek another hotel option. If you are in town for a conference at the ICC, the Albany is a good economical option.
4 night romance trip
The Albany Hotel, Durban
Poor1.0 / 5
hotel location
The hotel needs serious renovations. The staff also need client service workshop. Not friendly at all.
1 night romance trip
The Albany Hotel, Durban
Poor1.0 / 5
Bad hotel in a horrible state. Keep away!!!
Room was dirty. Electricity was tripping if more than 7 times we had to request room change. The new room no 65 had no workable door lock. When we leave the room the see ity had to come and open the door because the card was not working. The lock itself behind the door was dismantled indeed an eye sore. Tha bathroom was in a horrible state. This hotel should never be 3 star!!!! It should not make 1 star. I've got photos to prove.
1 night business trip
The Albany Hotel, Durban
Good3.0 / 5
Durban Experience
On check in said they could not locate my payment though i had phoned ealier to confirm if all was in order there was one gentleman who is always sitted by the door doing nothing, he doesnt greet nor acknowledge guests.Staff is not friendly except the housekeeping ladies,other than that stay was good.
5 night family trip
The Albany Hotel, Durban
Poor1.0 / 5
Horrible
cockroaches, I couldn't sleep, u said u have 20 channels we only viewed 5, no free Wi-Fi,I also dont like the smell of your hotel, the pathway to the parking its not safe
3 night family trip

See all reviews

The Albany Hotel, Durban

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