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1 room, 2 adults
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Queen Wood Hotel, Phnom Penh

3.5 stars
75, St.136, Sangkat Phars Kandal IKhan Doun Penh, Phnom PenhCambodia, 800-491-6126
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Good3.1 / 5
  • I wouldn't stay here again. For the price, you could spend $10-15 more for a better hotel…Aug 18, 2014
  • primary quality of Queen Wood is location. Moreover, staff is very nice. On the negative…Mar 15, 2014
29See all 29 Hotels.com reviews
From 213 reviewsTripAdvisor Traveller Rating

Queen Wood Hotel, Phnom Penh

Hotel Info: 866-539-8117

from $57
  • Deluxe Triple Room
  • Deluxe Single Room, 1 Single Bed
  • Deluxe Double Room
  • Deluxe Room, 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 77 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 17

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Free extended parking

  • Free nearby parking

Offsite

  • Casino shuttle *

Also known as

  • Queen Wood Hotel
  • Queen Wood Hotel Phnom Penh
  • Queen Wood Phnom Penh

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: USD 50 per stay

Optional extras

Rollaway beds are available for USD 20 per night

Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Casino shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 24-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Green Corainder - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Queen Wood Hotel, Phnom Penh’s small print

Also known as

  • Queen Wood Hotel
  • Queen Wood Hotel Phnom Penh
  • Queen Wood Phnom Penh

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: USD 50 per stay

Optional extras

Rollaway beds are available for USD 20 per night

Airport shuttle service is offered for an extra charge of USD 10 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Casino shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 29 reviews

Queen Wood Hotel, Phnom Penh
Excellent4.0 / 5
There are only about six sunbeds.
2 night trip
Queen Wood Hotel, Phnom Penh
Excellent4.0 / 5
Pool is small and there are very few sunbeds.
2 night trip
Queen Wood Hotel, Phnom Penh
Fair2.0 / 5
Do not stay here in this hotel. This hotel do not honor their promise. We were left standing at airport for 2 hours before transportation arrive. The hotel claimed was newly built in 2013 but it was an old building convert into a hotel everything looks like an old hotel. The hotel manager promised us a nice room with window and view but it turn out our room has no window,no view,bad smell and wi-fi was not working. Even worse this hotel don't care about their promise and don't care about our complain when we asked for a nicer room with window not just a room with all solid walls around like a storage room. I would never stay at this hotel.
3 night family trip
Queen Wood Hotel, Phnom Penh
Poor1.0 / 5
Stayed, 2 nights October 2016. Believe all of the negative reviews! They are true. 1 star hotel at best. Probably last decorated back in the 70’s. The hotel offered a reasonably sized but dated room with a small walk-in bathroom that smelled. The basin tap was insecurely mounted and constantly dripped through the night. The old electric shower, don’t see too many of these nowadays, but it worked. The shower curtain had black mould growing along the bottom. The room safe did not work, the room fridge was unclean, there was a bit of old cheese lingering there. You only get two towels, and these are for use at the pool too, no hand towels no bath mat, just an old dark red filthy looking fluffy floor mat which matched the curtains. As for the breakfast, it was pitiful, with a very minimal offering of everything. The staff watch TV on the big 60” screen with the sound blaring and all of the table cloths were generously stained. You get an overall feeling of grime. Never mind, up on the roof they have a very small and dangerous looking pool. Take a look at the pictures of the sealed pool light floating casually in the water. These are meant to be sealed units - you know? Water and electricity!? Anyway, some genius has attempted to make a repair to the cable using electrical tap!? If you don’t get electrocuted then you may wish to relax on one of the smashed up, broken sun loungers. 3 out of the 4 were trashed. On a positive note, the location was good, oh, and so was c
2 night family trip
Queen Wood Hotel, Phnom Penh
Excellent4.0 / 5
online booking suprises
You should be little bit more precice with your online booking system. Example I wanted a single room with my Gf, cause thats enough, but the online booking system didnt give me choise to mention, that theres two of us in same room and I ended up paying extra because of that. That kind of things shouldnt happen, if you want to have good reputation, cause people dont like that kind of suprises. But overall I liked your place and propably end up there again one day.
2 night romance trip

See all reviews

Queen Wood Hotel, Phnom Penh

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