Guests
All properties in Lisbon, Lisbon District, Portugal

EPIC SANA Lisboa Hotel

Luxury hotel with full-service spa, connected to the convention center, near Marquis of Pombal Square

  • Free WiFi
From
$198

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Outdoor Pool
  • Indoor Spa Tub
  • Indoor Pool
Indoor Pool. Image 1 of 78
1 / 78Indoor Pool
Av. Engenheiro Duarte Pacheco 15, Lisbon, 1070-100, Portugal
9.4.Exceptional.
  • Great 5-star hotel with attention to details and very helpful and gracious staff. Like…

    Mar 23, 2022

  • The staff is super friendly and experienced. The hotel was very clean and updated. The…

    Dec 14, 2021

See all 1,530 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Shopping
Walkable
Quiet
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 311 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Lisbon City Center
  • Marquis of Pombal Square - 9 min walk
  • Botanical Garden - 21 min walk
  • Gulbenkian Museum - 26 min walk
  • Rossio Square - 28 min walk
  • Carmo Convent - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Double Room
  • Deluxe Suite
  • Junior Suite
  • Deluxe Suite (with Extra Bed)
  • Premium Double Room
  • Deluxe Twin Room
  • Premium Twin Room (Deluxe)
  • Deluxe Double Room (with Extra Bed)

What’s around

Landmarks

  • In Lisbon City Center
  • Marquis of Pombal Square - 9 min walk
  • Botanical Garden - 21 min walk
  • Gulbenkian Museum - 26 min walk
  • Rossio Square - 28 min walk
  • Carmo Convent - 29 min walk
  • Santa Justa Elevator - 31 min walk
  • Mercado da Ribeira - 35 min walk
  • Commerce Square - 37 min walk
  • Castle of São Jorge - 38 min walk
  • Lisbon Cathedral - 39 min walk

Getting around

  • Humberto Delgado Airport (LIS) - 16 min drive
  • Cascais (CAT) - 22 min drive
  • Campolide Station - 19 min walk
  • Rossio Station - 27 min walk
  • Sete Rios Station - 27 min walk
  • Amoreiras Stop - 2 min walk
  • Rua Conselheiro Fernando Sousa Stop - 3 min walk
  • R. Amoreiras Stop - 3 min walk
map
See on map
Av. Engenheiro Duarte Pacheco 15, Lisbon, 1070-100, Portugal

At a glance

Hotel size

  • This hotel has 311 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 15.50 per day)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • Outdoor seasonal pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Sauna

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 18934
  • Conference space size (meters) - 1759
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Pay movies
  • Cable TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Sayanna Wellness has 6 treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Dining

Flor-de-Lis - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Scale Bar - This bar serves light fare only. Open daily.

Upscale Bar - This poolside bar serves light fare only.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs EUR 15.50 per day

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from May to September
  • Guests under 16 years old are not allowed in the spa

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Also known as

  • EPIC SANA
  • SANA EPIC Lisboa
  • EPIC SANA Lisboa Hotel Hotel
  • EPIC SANA Lisboa Hotel Lisbon
  • EPIC SANA Lisboa Hotel Hotel Lisbon
  • EPIC SANA Hotel Lisboa
  • EPIC SANA Lisboa
  • EPIC SANA Lisboa Hotel
  • EPIC SANA Lisboa Hotel Lisbon
  • EPIC SANA Lisboa Lisbon
  • Hotel EPIC SANA
  • Hotel EPIC SANA Lisboa
  • SANA EPIC Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, EPIC SANA Lisboa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 15.50 per day.
  • Yes, there's an indoor pool and a seasonal outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, Flor-de-Lis offers international cuisine and poolside dining. Nearby restaurants include La Trattoria (3-min walk), Sabor e Arte (4-min walk), and Everest Montana (4-min walk).
  • No, this hotel doesn't have a casino, but Lisbon Casino (20-min drive) is nearby.
  • EPIC SANA Lisboa Hotel has 2 bars, a spa, and an indoor pool, as well as a Turkish bath and a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Bell service was extremely slow. They seemed to be under staffed

    James, 4 night business trip, Dec 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing

    My wife and I have traveled to many places throughout Europe and this place is by far the best hotel we have ever stayed at. The service was absolutely incredible. The staff couldn't do enough for us and were so friendly. The breakfast was fantastic and is a must if you stay here! Room was clean and very comfortable. I cannot recommend this hotel enough to couples. We had a couples massage at the spa and were beyond impressed. The location was excellent and very easy to catch an Uber to anywhere you want to go as there are hills everywhere. We will be back!!!!

    2 night trip, Nov 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good located hotel Friendly staff Cleans rooms Healthy breakfast

    CHRISTIAN, 2 night romance trip, Nov 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean , new hotel. Very friendly and helpful staff.

    Anna, 3 night trip, Oct 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Friendly

    Shawn, 1 night romance trip, Oct 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We stay here a lot and it’s always wonderful, from the delicious breakfasts, facilities and staff

    Suzanne, 1 night family trip, Oct 1, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Beautiful property. Excellent, friendly, helpful staff. Not enough info in rooms about services. Doors can stick and be inadvertently left wide open when exiting or entering rooms. Great breakfast. We enjoyed our upgrade.

    Gerard Patrick, 4 night romance trip, Sep 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the flowers in the lobby. Breakfast was excellent. Room was clean and spacious

    Barb, 1 night trip with friends, Sep 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location. Feel ‘clean and safe’ during this COVID time. Staff were very friendly and provided a lot of information from places to do the COVID testing to places to eat. Andre from the front desk even helped us to plan a day trip to visit all the key sightseeing places. He also gave us a lot of recommendations of good restaurants.

    Saiyin, 3 night family trip, Sep 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff were great from reception to bars.

    Mark, 3 night trip, Sep 17, 2021

    Verified Hotels.com guest review

See all 1,530 reviews