All hotels in Poole, England, United Kingdom
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Haven Hotel, Poole

4 stars
161 Banks RoadPooleEnglandBH13 7QLUnited Kingdom, 800-491-6126
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Excellent4.0 / 5
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Value
Value for money could be better
237See all 237 Hotels.com reviews
From 1,254 reviewsTripAdvisor Traveller Rating

Haven Hotel, Poole

Hotel Info: 866-539-8117

from $56
  • Deluxe Double Room, Balcony, Sea View
  • Standard Room, 1 Single Bed
  • Double Room, Sea View
  • Double Room (Budget no views/frosted windows/noisy)
  • Standard Double Room
  • Family Room
  • Family Room
  • Harbour Double Room with Balcony
  • Inland Facing Suite with Balcony
  • Double Room, Balcony, Sea View

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Haven Hotel
  • Haven Hotel Poole
  • Haven Poole

Policies

The Budget Double Rooms face the courtyard of the hotel and do not offer views due to their frosted windows. Rooms may be affected by noise from kitchen fans during service time. For more details, please contact the office using the information on the reservation confirmation received after booking.

Noise-free guestrooms cannot be guaranteed.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

In the hotel

Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Number of spa tubs - 3
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 19
  • Conference space
  • Meeting rooms 6
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Safe-deposit box at front desk
  • Terrace

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Harmony at The Haven. Services include hot stone massages, massages, facials, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

The Point Restaurant - This fine-dining restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Club Lounge - Overlooking the ocean, this restaurant serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting).

Pavilion Bar - This bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting).

Bar Haven - Onsite bar.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site

Nearby

  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Haven Hotel, Poole’s small print

Also known as

  • Haven Hotel
  • Haven Hotel Poole
  • Haven Poole

Policies

The Budget Double Rooms face the courtyard of the hotel and do not offer views due to their frosted windows. Rooms may be affected by noise from kitchen fans during service time. For more details, please contact the office using the information on the reservation confirmation received after booking.

Noise-free guestrooms cannot be guaranteed.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 237 reviews

Haven Hotel, Poole
Good3.0 / 5
Great location, great potential bit more effort
So much potential as the location is amazing. Tries to be a classy hotel but falls short with 4 sets of narrow manual doors between the tiny creaky lift and the room being bashed noisily and losing paint every time guests go through particularly with cases. The food was good but the first 2 mornings no coffee/tea offered with breakfast and the disinterested staff chatting in the corridor with cleaning and front of house staff so dirty plates left on tables. It did all I needed as a place to sleep during a business trip but it could be much more. Toiletries and tea/coffee only restocked once in a 4 night trip.
4 night business trip
Haven Hotel, Poole
Good3.0 / 5
Old hotel in a nice location - ok breakfast.
Pretty nice location at the sea. Nice view over the ocean (if you have a room with view). Quite remote location - more or less nothing around. You will need a car or order a cab to go for some drinks or eating outside the hotel. Breakfast is very british with some fruits - but not too fancy though. I had a room without any view - construction and air condition noises right outside the window. The window was not closing properly. Overall it is a nice but old / used hotel in a remote but beautiful location. Probably better for some honeymoon (that is what they are famous for) than for business trips.
2 night business trip
Haven Hotel, Poole
Outstanding5.0 / 5
location
Almost impossible to find. Need to write better directions with cobblestone one way streets and narrow streets.
3 night trip
Haven Hotel, Poole
Excellent4.0 / 5
good leisure areas/food bit pricey for selection
despite initial hiccup with room we really enjoyed our stay, once we had moved to sea view room.
2 night romance trip
Haven Hotel, Poole
Outstanding5.0 / 5
Great place to stay in Poole area
very enjoyable and comfortable - nice location and hotel
3 night trip with friends

See all reviews

Haven Hotel, Poole

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