Skip to main content.
All hotels in Poole, England, United Kingdom
1 room, 2 adults

Haven Hotel, Poole

4-star4 stars
161 Banks RoadPooleEnglandBH13 7QLUnited Kingdom

Upscale beachfront hotel with spa, near Brownsea Island
  • Free full breakfast and free WiFi
  • Collect nightsYou can collect® Rewards nights here
Great location
Tasty breakfast
Service is adequate
Value for money
Value for money could be better
233See all 233 reviews
From 1,746 reviewsTripAdvisor Traveller Rating

Haven Hotel, Poole

from $98
  • Double Room, Balcony, Harbor View
  • Double Room, Sea View
  • Standard Double Room
  • Standard Room, 1 Twin Bed
  • Double Room, Balcony, Sea View
  • Economy Double Room

What’s around Haven Hotel, Poole


  • On the beach
  • Poole Harbour - 19 min walk
  • Brownsea Island - 24 min walk
  • Sandbanks Beach - 1 min walk
  • Sandbanks Ferry Terminal - 2 min walk
  • Brownsea Castle - 7 min walk
  • Shell Bay Beach - 11 min walk
  • Poole Quay - 17 min walk

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 26 min drive
  • Poole Parkstone Station - 13 min drive
  • Poole Branksome Station - 13 min drive
  • Poole Station - 16 min drive
  • Self parking (surcharge)
  • Limited parking

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 1 per room


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Full-service spa
  • Spa tub
  • Kayaking nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Safe-deposit box at front desk
  • Terrace

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, The Haven Spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.


The Point Restaurant - Overlooking the ocean, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Pavilion Bar - Overlooking the ocean, this bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.


On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room


  • Kayaking nearby
  • Sailing nearby
  • Water skiing nearby
  • Windsurfing nearby

Haven Hotel, Poole’s small print

Also known as

  • Haven Hotel
  • Haven Hotel Poole
  • Haven Poole


The Budget Double Rooms face the courtyard of the hotel and do not offer views due to their frosted windows. Rooms may be affected by noise from kitchen fans during service time. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

  • The seasonal pool is open from March to October.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Self parking costs GBP 10.00 per night

    Rollaway beds are available for GBP 18.0 per day

    Cribs/Infant beds are available for GBP 6.0 per day

    Pets are allowed for an extra charge of GBP 15.00 per pet, per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Good 7.6 From 233 reviews

    Haven Hotel, Poole
    Thought it was very expensive and was disappointed to have to pay another £10.00 per night for parking, not much atmosphere in the evening so had to go into Poole each night
    Kim, gb2 night trip
    Haven Hotel, Poole
    Very Good8.0
    Great location but very dated
    Really great location for our few nights away but the hotel rooms are tired and if the hotel was updated it would be perfect.
    Richard, gb2 night trip
    Haven Hotel, Poole
    Our stay
    We had a nice 2 day stay. Staff are friendly, good service, clean rooms. Wife liked the breakfast- the porridge was really nice with the toppings of nuts. The smoked haddock with a poached egg lovely. The views and sandy beach were lovely. Outside pool is a nice sun trap.
    Mark, gb2 night trip
    Haven Hotel, Poole
    top location, but 2 star service and decor
    Absolutely amazing location. This hotel could be amazing BUT Interior of the hotel is sooooo dated. Customer service is that of Ryanair - truely awful. The inside of the rooms and the service offered you should be paying £60 a night for. Only you can decide if the 5* location is worth the rediculously high charges.
    Carolyn, gb1 night trip
    Haven Hotel, Poole
    Very Good8.0
    We enjoyed our stay very much.
    Mr. Kenneth A, gb3 night trip

    See all reviews

    Haven Hotel, Poole

    Is the description of this hotel not correct? Tell us