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Arenaa Star Hotel

Photo gallery for Arenaa Star Hotel

Exterior
Deluxe Star Double | Minibar, in-room safe, desk, blackout drapes
2 restaurants, lunch, dinner served; Asian cuisine
Lobby
3 Bedroom Idol Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Overview of Arenaa Star Hotel

Arenaa Star Hotel

4.0 star property
4-star hotel with 2 restaurants, near Merdeka Square
6.4 out of 10 Good
6.4/10 Good

269 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
49-51, Jalan Hang Lekiu, Kuala Lumpur, 50050
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Fitness center
  • Room service
  • 2 coffee shops/cafes
  • Conference center
  • 3 meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Golden Triangle
  • Kuala Lumpur Tower - 11 min walk
  • Pavilion Kuala Lumpur - 21 min walk
  • Berjaya Times Square - 24 min walk
  • Suria KLCC Shopping Centre - 25 min walk
  • Petronas Twin Towers - 27 min walk
  • KLCC Park - 29 min walk
  • Kuala Lumpur Sentral - 33 min walk
  • Merdeka Square - 2 min drive
  • Petaling Street - 1 min drive
  • Jalan Alor - 3 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 45 min drive
  • Kuala Lumpur Masjid Jamek Station - 5 min walk
  • Kuala Lumpur Pasar Seni Station - 13 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 16 min walk
  • Dang Wangi Station - 13 min walk
  • Bukit Nanas Station - 17 min walk
  • Raja Chulan Station - 17 min walk

Restaurants

  • Betel Leaf - 5 min walk
  • LOKL Coffee Co - 2 min walk
  • Lekiu Cafe - 2 min walk
  • Laguna Restaurant Phil Food Kuala Lumpur - 1 min walk
  • Bandariyah Restoran Ayam Kampong - 1 min walk
Map

About this property

Arenaa Star Hotel

Arenaa Star Hotel puts you just a 5-minute drive from Petronas Twin Towers and Pavilion Kuala Lumpur. Guests can visit the fitness center for a workout or grab a bite to eat at M Terrace, one of 2 restaurants, which serves Asian cuisine and is open for lunch and dinner. Other highlights at this upscale hotel include 2 coffee shops/cafes, a snack bar/deli, and a terrace. Fellow travelers like the helpful staff. Public transportation is close by: Dang Wangi Station is just 13 minutes by foot.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 247 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 coffee shops
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 3 meeting rooms
  • Computer station
  • Conference center (2500 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Handrails in hallways
  • Handrails in stairways
  • Doorbell and phone notification

Room amenities

Be entertained

  • 29-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

M Terrace - This delicatessen specializes in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 40 for adults and MYR 20 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Arenaa Hotel
Arenaa Star
Arenaa Star Hotel
Arenaa Star Hotel Kuala Lumpur
Arenaa Star Kuala Lumpur
Hotel Arenaa
Hotel Arenaa Star
Arenaa Star Hotel Hotel
Arenaa Star Hotel Kuala Lumpur
Arenaa Star Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Arenaa Star Hotel offer free cancellation for a full refund?
Yes, Arenaa Star Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Arenaa Star Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Arenaa Star Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Arenaa Star Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Arenaa Star Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
What is there to do at Arenaa Star Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Arenaa Star Hotel?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Asian cuisine.
What's the area around Arenaa Star Hotel like?
Arenaa Star Hotel is in Golden Triangle, a short 5-minute walk from Kuala Lumpur Masjid Jamek Station and 8 minutes' walk from Petaling Street.

Reviews

6.4

Good

6.4/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

6.1/10

Property conditions & facilities

5.1/10

Eco-friendliness

Reviews

8/10 Very Good

Stefanie, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall, it is a good stay - the location is convenient and room is comfortable. However, I am not exactly happy about 2 things - (2) On the first night at about 9pm, I called the reception for a plate as I brought fruits. Yet, I am told that the cafeteria had closed and they have no plates. (2) Room maintenance is at around 4pm, which is too late.
Maurice, 4-night trip
Verified Expedia guest review

4/10 Fair

The condition of the room and building is old and long lost maintenance. They even tie up the curtain and look dirty for us to open and cover up the window. Saw cockroach inside the building. Cleanliness need to be improve
1-night trip
Verified Hotels.com guest review

2/10 Poor

VV, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Bad customer service, staff needs to be trained on how to behave or talk to customers and they need to improve their breakfast buffet. It’s just average compared to their pricing.
Verified Expedia guest review

4/10 Fair

MUSTAFA KEMAL, 3-night trip
Verified Hotels.com guest review

2/10 Poor

worst hotel ever
Dirty room, terrible service, staff's are not nice. towel looks like rag. The room is too dark to hide the dirtiness of the room. Rooms are not soundproof, so you can hear the sound of next room's conversation, toilet flushing, baby crying and shower, etc.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

Nothing
NAKEN, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Its a rundown property. Very dated and in need of refurbishment. Walls were super thin and we coukd hear our neighbours discussing where to go shopping. Room was small and dusty when we checked in, towels were stained and smelled weird. Soaps supplied were not usable or sufficient. Lift took half of forever to arrive. Staff were very friendly and accomodating. Cleaning staff were helpful when we cane back for the day and room was not cleaned up yet . Overall property is too dated to give higher review, but staff were not bad.
Alan Kok Aun, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review