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1 room, 2 adults
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Starcity Halong Bay Hotel, Halong

4 stars
Ha Long Road, Bai Chay WardHalongQuang NinhVietnam, 800-491-6126
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Good3.4 / 5
Service
Service is adequate
Location
Location is inconvenient
17See all 17 Hotels.com reviews
From 39 reviewsTripAdvisor Traveller Rating
  • Haiphong (HPH-Cat Bi) 100-min drive; 43.3 miles/69.7 km
  • Hanoi (HAN-Noi Bai Intl.) 178-min drive; 91.9 miles/147.9 km
  • Airport shuttle (surcharge)

Starcity Halong Bay Hotel, Halong

Hotel Info: 866-539-8117

from $40
  • Deluxe Room, 1 King Bed, Bay View
  • Superior Twin Room, 2 Single Beds
  • Executive Suite
  • Deluxe Twin Room, 2 Single Beds, Bay View

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Also known as

  • Starcity Halong Bay
  • Starcity Halong Bay Hotel

Policies

All foreign guests are required to present a passport at check-in. For more information, please contact the office using the contact information found on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Working away
  • Number of meeting rooms - 3
  • Meeting rooms
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Minibar
Stay connected
  • Free WiFi

Special features

Dining

Givral Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Paradise Restaurant - This restaurant serves breakfast, lunch, and dinner.

Star Bar - Onsite bar.

Starcity Halong Bay Hotel, Halong’s small print

Also known as

  • Starcity Halong Bay
  • Starcity Halong Bay Hotel

Policies

All foreign guests are required to present a passport at check-in. For more information, please contact the office using the contact information found on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 17 reviews

Starcity Halong Bay Hotel, Halong
Fair2.0 / 5
Not much to do
I book the hotel since there was a SPA and a pool, well none of them where working [Don't know if Hotels.com or hotel not showing the right information] I went in low season and really there is no need to stay in Halong Bay, I would recommend to take a tour from Hanoi [day trip, 1 night or 2 in the Boats]. There is no much to do and the closer airport is 2-3 hrs away [around 50-60 USD] Definitely I recommend the Halong bay experience in the ocean, but in the city not much to do
1 night romance trip
Starcity Halong Bay Hotel, Halong
Excellent4.0 / 5
not much here
staff were excellent and the rooms and restaurant were great but halong itself is very dull with absolutely nothing to see or do.
7 night trip
Starcity Halong Bay Hotel, Halong
Good3.0 / 5
Poor service
The service was not great. With a couple of incidents making this hotel the worse one we stayed in during our trip x
1 night trip
Starcity Halong Bay Hotel, Halong
Good3.0 / 5
not bad but stop acting 5 star
hotel is not as big a deal from the main road and "beach" as others said. the hotel was good, the pool is an after thought that is in fact out front/side of hotel but we enjoyed it very much. maybe just because we are experienced travellers and and are grateful when we have things like a pool and an excellent view from what you paid (not allowed to say how much but it was great) The people in Halong area were not at all nice and I would not go back to the area at all. wish I had just been happy seeing pics of it for all the hassle getting there and back (not an easy ride there on shared mini-bus)
2 night trip
Starcity Halong Bay Hotel, Halong
Outstanding5.0 / 5
Fantastic!
Really great stay! Room a lot bigger than we thought! Service was great! Rooms cleaned daily, bath robes, slippers etc. Surrounding area has everything you need at all different price ranges. Night market and beach are less than a minute walk from hotel and there are plenty of tour places around with the boat port (where the bay tours lead from) is within walking distance too. Definitely recomend!
3 night trip

See all reviews

Starcity Halong Bay Hotel, Halong

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