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MS Hotel Natura Express

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Front of property
Standard Triple Room | Memory-foam beds, in-room safe, individually decorated, desk
Standard Quadruple Room | View from room
Memory-foam beds, in-room safe, individually decorated, desk
Habitación estándar Twin con 2 camas individuales | Memory-foam beds, in-room safe, individually decorated, desk

Overview of MS Hotel Natura Express

MS Hotel Natura Express

3.0 star property
Beaux Arts hotel with restaurant, near Lleras Park

8.0/10 Very good

123 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Carrera 35 No 7-58 El Poblado, Medellín, Antioquia, 50021

Room options

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 6 min drive
  • El Tesoro Shopping Park - 8 min drive
  • Santafé Mall - 9 min drive
  • Botero Plaza - 21 min drive

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 37 min drive
  • Poblado Station - 23 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Toscano - 2 min walk
  • Burdo - 2 min walk
  • Oci.Mde - 3 min walk
  • Verdeo - 3 min walk
  • La Causa - 3 min walk

About this property

MS Hotel Natura Express

A great choice for a stay in Medellín, MS Hotel Natura Express features a rooftop terrace and offers an airport shuttle (available 24 hours) for COP 65000 per vehicle. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The helpful staff and breakfast get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 58 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station drop-off

Off-site

  • Area shuttle within 150 meters*
  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Designer shops on site

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Memory-foam mattress
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Soap and shampoo
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Griddle
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Sky – On-site rooftop bar.
Nativo – This restaurant serves lunch and dinner. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 65000 per vehicle (one way)
  • Train station drop-off service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Natura Express
Hotel Natura Express Medellin
Natura Express
Natura Express Medellin
Hotel Natura Medellín Medellin
Natura Medellín Medellin
Hotel Natura Medellín Medellin
Hotel Hotel Natura Medellín Medellin
Medellin Hotel Natura Medellín Hotel
Hotel Hotel Natura Medellín
Natura Medellín Medellin
Natura Medellín
Hotel Natura Express

Frequently asked questions

Does MS Hotel Natura Express offer free cancellation for a full refund?
Yes, MS Hotel Natura Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at MS Hotel Natura Express?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at MS Hotel Natura Express?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at MS Hotel Natura Express?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by MS Hotel Natura Express?
Yes, an airport shuttle is available. The charge is COP 65000 per vehicle one way.
What are the check-in and check-out times at MS Hotel Natura Express?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at MS Hotel Natura Express and nearby?
Recommended spots to visit include Lleras Park (5-min walk) and Poblado Park (10-min walk), along with Museo El Castillo (1.3 mi) and Pueblito Paisa (2.9 mi).
Are there restaurants at or near MS Hotel Natura Express?
Yes, there's an on-site restaurant, Sky. Nearby restaurants include La Causa (3-min walk), Melate chocolate (3-min walk) and Parque La 37 (3-min walk).
What's the area around MS Hotel Natura Express like?
MS Hotel Natura Express is a short 5-minute walk from Lleras Park and 10 minutes' walk from Poblado Park. Travellers say that the area is central and good for families.

Overall score and ratings

8.0

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Excellent service, Nice and helpful people. Very clean
Enrique, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice Hotel
1-night romance trip
Verified Expedia guest review

6/10 Good

Just ok
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location
Great room with a view. Good made to order breakfast. Waiter for breakfast was the best.
john, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, friendly staff, clean and modern hotel.
1-night trip
Verified Expedia guest review

8/10 Very good

The security in the strees have to be more strected , I was atac by somo grils and the stole me money . This are need to have more police and anty drugs under covers members.
5-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Great hostel
Great place. Clean rooms and comfy beds. However it is in the middle of where the parties are. If you want a quiet night not the place for you. Other than that it’s awesome. Great bar on the roof with wonderful breakfast and great views. I do recommend.
1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

4/10 Fair

Guest or visitor policy in 100000 pesos per visitor to room, even if they stay for 5 minutes. Its basically a "tourist" tax, even if you pay for double occupancy. If you plan on having friends visit you, do not stay at this hotel. Other than guest policy, everything else is decent.
JazzBoogie, 8-night family trip
Verified Expedia guest review