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Best Western Premier Herald Square

3-star hotel with bar/lounge, near 5th Avenue

  • Free WiFi

Property renovations and closures

  • This property is closed from June 1 2020 to March 31 2021 (dates subject to change).

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Bathroom
  • Bathroom
  • Hotel Bar
Hotel Bar. Image 1 of 56
1 / 56Hotel Bar
8.6.Fabulous.
  • Wasn't informed prior to the stay that the hotel was closing, and the rate did not…

    May 29, 2020

  • Very friendly service and great location, but unfortunately not very clean. There were…

    May 29, 2020

See all 857 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Safe
Dining options
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 94 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Fitness center
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Midtown
  • 5th Avenue - 1 min walk
  • Macy's - 3 min walk
  • Empire State Building - 6 min walk
  • Times Square - 8 min walk
  • Madame Tussauds Wax Museum - 10 min walk
This property is closed from June 1 2020 to March 31 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking

Location

  • In Midtown
  • 5th Avenue - 1 min walk
  • Macy's - 3 min walk

What’s around

Landmarks

  • In Midtown
  • 5th Avenue - 1 min walk
  • Macy's - 3 min walk
  • Empire State Building - 6 min walk
  • Times Square - 8 min walk
  • Madame Tussauds Wax Museum - 10 min walk
  • Bryant Park - 11 min walk
  • Madison Square Garden - 12 min walk
  • Broadway - 12 min walk
  • Grand Central Terminal - 12 min walk
  • Chrysler Building - 14 min walk

Getting around

  • LaGuardia Airport (LGA) - 21 min drive
  • John F. Kennedy International Airport (JFK) - 34 min drive
  • Liberty Intl. Airport (EWR) - 33 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 9 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York W 32nd St. Station - 5 min walk
  • Grand Central - 42 St. Station - 12 min walk
  • New York Penn Station - 13 min walk
  • 34 St. Station (Herald Square) - 4 min walk
  • 42 St. - Bryant Pk. Station - 6 min walk
  • 34 St. - Penn Station (Fashion Av.) - 7 min walk

At a glance

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Grab bar - near toilet

Languages Spoken

  • Arabic
  • English
  • French
  • Hindi
  • Spanish
  • Urdu

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Best Western Herald
  • Premier Herald Square New York
  • Best Western Premier Herald Square Hotel
  • Best Western Premier Herald Square New York
  • Best Western Premier Herald Square Hotel New York
  • Best Western Herald Square
  • Best Western Premier Herald
  • Best Western Premier Herald Square
  • Best Western Premier Herald Square Hotel
  • Best Western Premier Herald Square Hotel New York
  • Best Western Premier Herald Square New York
  • Herald Square Best Western
  • Premier Herald Square

Optional extras

Breakfast costs between USD 10 and USD 20 for adults, and USD 10 and USD 20 for children (approximately)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Premier Herald Square does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from June 1 2020 to March 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Best Western Premier Herald Square.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 11:00 AM. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Stella 34 Trattoria (3-min walk), Cho Dang Gol (3-min walk), and Izakaya Mew (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (18-min drive) is nearby.
  • Maintain your daily exercise routine at the gym.
8.6.Fabulous.
  • 4.0.Fair

    I was charged a $50 fee to check in earlier. During regular times maybe it would have been ok, but in C19 I was baffled by the charge, as others hotels I stayed at prior have cancelled this. I was given the wrong type of room, then both electors stopped running. Rooms are insanely small and doors are hollow. Very hard to rest in the morning, when you hear everything happening outside your room. I would not stay here again.

    1 night trip, May 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Affordable and also Satisfied With service Front desk service is awesome I would love to book on my next trip

    Zeelee, 1 night family trip, May 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel. It was clean. It was comfortable. It was pretty.

    Anna, 1 night family trip, May 26, 2020

    Verified Expedia guest review

  • 6.0.Good

    The room was very tiny small very small o cant stress that enough the air conditioning was only letting out minimum air im so disappointed

    1 night romance trip, May 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very welcoming . place was very clean. Staff was wonderful.

    A.T., 1 night trip, May 24, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Shut down in middle of stay

    I hate to bash a business but they want a review. The location is fantastic and the reason I selected it because it is close to the hospital where I was having surgery. I felt this was a good place to rest and recuperate. Where should I start? The elevator smelled of marijuana. No big deal but not pleasant. The room was nice but felt small but that's not unusual in NYC. It was comfortable but I hated that you have to ask for everything. There was only half a roll of toilet paper. The next day the housekeeper came late and we were in the room. We told her she could come in but she would not. All she would do was empty the trash and left us some decaf coffee packets since we had used the one. I didn't expect great coffee, but that coffee was nasty. I had to call the front desk for some toilet paper and a hair dryer and they were quickly brought up. That night and the next night it reeked of marijuana. Not sure if the smell came in under the door or vents but it was really strong. Next day again, housekeeping would only empty the trash that we took to the door and gave us some cups and rushed out even though we told her she could come in. We needed something later and the front desk said that housekeeping would not come in if we were in the room and would only provide the things we asked for. 5 days into our 9 day stay, the front desk informed us that we had to leave in the next 2 days becuz they were shutting down. No explanation or compensation given for the inconven

    Daniel, 9 night trip, May 24, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Housekeeping never came to my room the staff was cold and impersonal and only concerned about getting their payment and the money that was it. I asked for towels two times and they said that they would send someone up from housekeeping and they never arrived.I found a half of a used bandage for Band-Aid on the floor and stuck to the room and my room smells like ammonia or cat urine as if someone had a pet hair and maybe we cat went to the bathroom on the floor, It was awful.

    1 night romance trip, May 21, 2020

    Verified Expedia guest review

  • 4.0.Fair

    THE STAY WAS APLEASANT ONE UNTIL I REQUESTED THE HOTEL TO HOLD OUR LUGGAGE FOR A FEW HOURS.I PUT MY LUGGAGE IN THE DESIGNATED LUGGAGE CARRIER.A FEW HOURS LATER WHEN WE WENT TO RECLAIM OUR LUGGAGE.THE LUGGAGE WAS STOLEN AND MANAGEMENT HAD A VIDEO ACCOUNT OF THE THEFT AFTER WAITING TWO HOURS.MNAGEMENT HAS MY INFORMATIONI WAS NOT SATISFIED IN THE SERVICE.THERE SHOULD HAVE BEEN SATISFACTION.

    benjamin, 1 night trip, May 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The property was good. The room and the entrance was clean and the staff was friendly. I had a great day there with fun, and the stay relaxing.

    Shenea, 1 night trip, May 16, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    The room is clean and feels quiet. Its location is superb. Despite the current pandemic, at least used towels are replaced and garbage collected. Nothing to complain about.

    2 night trip, May 13, 2020

    Verified Expedia guest review

See all 857 reviews