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Sunset Westlake Hanoi Hotel, Hanoi

3.5 stars
491-493 Lac Long Quan Str., Tay HoHanoiVietnam, 800-491-6126
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Good3.6 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Great room
Location
Location is ok
34See all 34 Hotels.com reviews
From 87 reviewsTripAdvisor Traveller Rating

Sunset Westlake Hanoi Hotel, Hanoi

Hotel Info: 866-539-8117

from $31
  • Classic Room, 1 Single Bed
  • Classic Room, 1 Single Bed
  • Classic Room, 1 Double or 2 Single Beds
  • Premium Room, 1 Double or 2 Single Beds
  • Suite, 1 Double or 2 Single Beds
  • Standard Room, 2 Double Beds, Connecting Rooms

At a glance

Key facts

Hotel size

  • This hotel has 59 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Also known as

  • Sunset Westlake Hanoi
  • Sunset Westlake Hanoi Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs VND 80000 per night

Rollaway beds are available for VND 200000 per night

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Spa services on site
  • Spa tub
  • Bicycle rentals nearby
  • Sauna
Working away
  • Business center
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
Things to enjoy
  • Fireplace
Freshen up
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - buffet restaurant.

Sunset Westlake Hanoi Hotel, Hanoi’s small print

Also known as

  • Sunset Westlake Hanoi
  • Sunset Westlake Hanoi Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs VND 80000 per night

Rollaway beds are available for VND 200000 per night

Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 34 reviews

Sunset Westlake Hanoi Hotel, Hanoi
Excellent4.0 / 5
Fair
1 night business trip
Sunset Westlake Hanoi Hotel, Hanoi
Excellent4.0 / 5
A must for business travellers on a budget
I regularly stay here for business and will continue to do so. Great staff and rooms. All you ever need and it always works.
2 night business trip
Sunset Westlake Hanoi Hotel, Hanoi
Excellent4.0 / 5
Good value
Good value basic hotel with a nice view of Ho Tay
1 night trip
Sunset Westlake Hanoi Hotel, Hanoi
Fair2.0 / 5
bad hotel...
Probably one of the worst stay in my life. My stay in this hotel was bad experience. Most rude and impolite staff that i ever seen, not common for Vietnam at all. At the check in we receive room and after we enter room it was shock to see, very dirty room with hole in the bed sheet. after we requested to have another room which was better but still bathtub was leaking and not clean room. Another sad moment is the staff, they been always rude and wherever we ask for something answer was you can do yourself. At the end very disappointing stay and not recommend at all.
2 night romance trip
Sunset Westlake Hanoi Hotel, Hanoi
Good3.0 / 5
Real Surprise
Thought i was stay in a hotel with full service resturant, turns out that the menu only served 30% on what was written in it. no sauna and exercise toom as advertised.
2 night business trip

See all reviews

Sunset Westlake Hanoi Hotel, Hanoi

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