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Royal Sun Resort, Santiago del Teide

4.5 stars
C/ Geranio, 16Los Gigantes, Tenerife, Santiago del TeideTenerife38683Spain, 800-491-6126
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Excellent4.5 / 5
Service
Fantastic service
Comfort
Rather comfortable
Room
Great room
WiFi
WiFi system needs upgrading
139See all 139 Hotels.com reviews
From 1,024 reviewsTripAdvisor Traveller Rating

Royal Sun Resort, Santiago del Teide

Hotel Info: 866-539-8117

from $159
  • Standard Apartment, 1 Bedroom
  • Luxury Apartment (3 bedrooms)
  • Studio
  • Standard Apartment, 2 Bedrooms
  • Three Bedroom Condo
  • Standard Apartment, 3 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

  • Free nearby parking

Offsite

  • Free beach shuttle

Also known as

  • Royal Sun Resort
  • Royal Sun Resort Santiago del Teide
  • Royal Sun Santiago del Teide
  • Sun Royal Resort
  • Royal Sun

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 90.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 45.00 (from 2 to 12 years old)

Optional extras

Late check-out can be arranged for an extra charge of EUR 40

Self parking costs EUR 5 per day

Safes in guestrooms can be used for EUR 3 per night

Buffet breakfast is offered for an extra charge of EUR 9.00 for adults and EUR 4.50 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Pool sun loungers
  • Pool umbrellas
  • Billiards or pool table
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1991
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Memory foam mattress
Things to enjoy
  • Separate living room
  • Furnished balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Regency Restaurant - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Aqua Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Pool Bar Oasis Abraxas - This poolside cocktail bar specializes in local and international cuisine and serves brunch and lunch. A children's menu is available. Open daily.

Imperial Bar - Onsite sports bar. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Fitness classes on site
  • Playground on site
  • Racquetball/squash on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Royal Sun Resort, Santiago del Teide’s small print

Also known as

  • Royal Sun Resort
  • Royal Sun Resort Santiago del Teide
  • Royal Sun Santiago del Teide
  • Sun Royal Resort
  • Royal Sun

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the fitness facility without adult supervision.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 90.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 45.00 (from 2 to 12 years old)

Optional extras

Late check-out can be arranged for an extra charge of EUR 40

Self parking costs EUR 5 per day

Safes in guestrooms can be used for EUR 3 per night

Buffet breakfast is offered for an extra charge of EUR 9.00 for adults and EUR 4.50 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 139 reviews

Royal Sun Resort, Santiago del Teide
Fair2.0 / 5
Wendy is rude and the whole place is filthy
I'm really surprised that this hotel gets such good reviews, i can only assume the other reviewers had low expectations to begin with. On arrival we were greeted by Wendy (when i say greeted, i mean we were glared at. No help with luggage, some 4 star hotel! !). We realised very quickly that we were given the wrong room, we booked a room with a deep soaking tub (we have two small children so a bath was a necessity) but all we had was a shower. I went to tell Wendy this who rudely told me that only 4 rooms in the resort had a bath and even after showing her my contract was told 'well that is an arrangement our agents make with hotels.com, if we knew this was a special request from you we could have accommodated this'. She refused to accept that it wasn't a special request if it was on my contract!! She then made a song and dance about moving us to a 5th floor room (apparently you should pay more) but eventually we got our death trap of a bath. The room was always dirty (not daily housekeeping but every other day and even then they work to no fixed schedule) and we had to wear slippers all the time as your feet were black from the floor. Flies in the restaurant (onion rings and nuggets for breakfast!!) No dvd player, no memory foam bed. Just awful. The children's pool is always in shadow so it is hypothermia cold and the play areas are dirty little rooms with broken toys. The only upside is the balcony which is large and useful. Oh and the wifi doesn't work anywhere.
14 night family trip
Royal Sun Resort, Santiago del Teide
Good3.0 / 5
staff where excellent. Room was very dated we experienced a number of mechanical and electrical failures, door security was poor which made you fell you needed to sleep with one eye open. No locks on windows.
11 night family trip
Royal Sun Resort, Santiago del Teide
Outstanding5.0 / 5
Fantastic hotel and location.
The hotel is ideally situated above the harbor with fantastic views of the sea and Los Gigantes rocks. The hotel and the facilities are very good and value for money with taxis supplied to take you to the village or beach on a regular basis. We found the staff to be friendly and very helpful giving us a warm welcome when we arrived.We have been coming to this part of the island for ten years and believe we have found the perfect place to stay and will come back later in the year.
7 night romance trip
Royal Sun Resort, Santiago del Teide
Excellent4.0 / 5
PANARAMIC VIEWS
HAD A LOVELY RELAXING TIME.
1 night family trip
Royal Sun Resort, Santiago del Teide
Outstanding5.0 / 5
Perfect hotel for Los Gigantes visit
Lovely hotel. Very comfortable. Stunning views.
4 night romance trip

See all reviews

Royal Sun Resort, Santiago del Teide

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