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Zanzibar Palace Hotel

4.0 star property
Adventure hotel with full-service spa, connected to a shopping center, near Malindi Mosque
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Zanzibar Palace Hotel

Photo gallery for Zanzibar Palace Hotel

Romantic Suite, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, Select Comfort beds
Signature Suite, 1 King Bed, Balcony, City View | View from room
Property entrance
Romantic Suite, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, Select Comfort beds
Free daily cooked-to-order breakfast

Overview of Zanzibar Palace Hotel

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Free breakfast
  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Kiponda area house number 831, Stone Town, Zanzibar Town
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Free ferry terminal shuttle
  • Beach towels
  • 24-hour room service
  • Massage/treatment rooms
  • Airport shuttle
  • Beach shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • DVD player
  • Blackout drapes/curtains
  • Premium bedding

Room options

View all photos for Grand Suite, Bathtub

Grand Suite, Bathtub | Egyptian cotton sheets, premium bedding, Select Comfort beds

Grand Suite, Bathtub

  • 517 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View

Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Honeymoon Suite, 1 King Bed, Terrace, Partial Ocean View

  • 743 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Partial Ocean View, Executive Level

Royal Suite, 1 King Bed, Partial Ocean View, Executive Level | Egyptian cotton sheets, premium bedding, Select Comfort beds

Royal Suite, 1 King Bed, Partial Ocean View, Executive Level

  • 721 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 1 Queen Bed, Ensuite

Luxury Double Room, 1 Queen Bed, Ensuite | Egyptian cotton sheets, premium bedding, Select Comfort beds

Luxury Double Room, 1 Queen Bed, Ensuite

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Suite, 1 King Bed, Balcony

Romantic Suite, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, Select Comfort beds

Romantic Suite, 1 King Bed, Balcony

  • 518 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Balcony, City View

Signature Suite, 1 King Bed, Balcony, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Signature Suite, 1 King Bed, Balcony, City View

  • 518 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Stone Town

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 19 min drive
  • Airport shuttle (surcharge)
  • Free ferry terminal shuttle
  • Beach shuttle (surcharge)

Restaurants

  • Cape Town Fish Market - 5 min walk
  • Lukmaan - 6 min walk
  • Abyssinian Maritim - 9 min walk
  • House Of Karafuu - 5 min walk
  • Tatu - 11 min walk
Map

About this property

Zanzibar Palace Hotel

Zanzibar Palace Hotel offers an airport shuttle (available 24 hours) for USD 25 per vehicle one way. You can visit the spa to indulge in deep-tissue massages, facials, or Ayurvedic treatments, and seafood is served at Palace Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a snack bar/deli.

Languages

English, French, Italian, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Free ferry terminal shuttle

Offsite

  • Beach shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach shuttle (surcharge)
  • Beach nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Safari nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 1904
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Handrails in stairways
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Palace Restaurant - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 5.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Palace Hotel Zanzibar
Zanzibar Palace
Zanzibar Palace Hotel
Zanzibar Palace Stone Town
Hotel Zanzibar Palace
Zanzibar Palace Hotel Zanzibar Island/Stone Town
Zanzibar Palace Hotel Hotel
Zanzibar Palace Hotel Zanzibar Town
Zanzibar Palace Hotel Hotel Zanzibar Town

Frequently asked questions

Does Zanzibar Palace Hotel offer free cancellation for a full refund?
Yes, Zanzibar Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Zanzibar Palace Hotel?
As of Sep 23, 2023, prices found for a 1-night stay for 2 adults at Zanzibar Palace Hotel on Sep 26, 2023 start from $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Zanzibar Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Zanzibar Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Zanzibar Palace Hotel?
Sorry, there's no onsite parking at Zanzibar Palace Hotel.
Is airport shuttle service offered by Zanzibar Palace Hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at Zanzibar Palace Hotel?
You can check in starting at 2:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Zanzibar Palace Hotel and nearby?
Have fun with nearby activities like boat tours, kayaking, and scuba diving. Additional recreation nearby includes spelunking, game viewing, and safari tours. Indulge in a treatment at the spa and make the most of other amenities like spa services.
Are there restaurants at or near Zanzibar Palace Hotel?
Yes, Palace Restaurant offers seafood.
What's the area around Zanzibar Palace Hotel like?
Zanzibar Palace Hotel is located on the boardwalk in Stone Town, a short 3-minute walk from House of Wonders and 5 minutes' walk from Zanzibar Ferry Terminal.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very Good

Kevin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Think before you book anything central stone town.
No yea or coffee facilities in room, Not enough change at reception to take cash to pay for things with USD, even though all prices were in USD. Chef did not know what a Caesar salad was, despite it being on the limited menu. I was served toast cut into squares, with lettuce (no dressing whatsoever) and two boiled eggs cut in half. That as it, nothing else at all as part of the Caesar salad. There is no lift and the top floor is 6 flights of steep stairs, not too much of a challenge for me. But worth keeping in mind. The noise from the infant school next door at 630am wakes you. You can hear everything on the streets around you, despite being on the top floor. And the various local Mosques broadcast the calling prayer VERY loudly as per their schedule. The bed was comfy, tv very limited and aircon very noisy.
David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved my stay at the Zanzibar Palace Hotel. It was a intimate hotel so you feel included and seen. Everyone of the staff I met (Lulu and Abdul) were wonderful. Any thing I needed , they provided a solution. Daniella is very hands on owner, which is great. Professional and knowledgable. She makes accommodations easy. I was a solo female traveler from the US so it was a great experience. My room was great. Design is a mix of vintage with a mixture of African, Persian, and Arabic influence. Lovely overall.
Awtum, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I loved the ambiance. The staff was great, very helpful. I will definitely recommend to my family & friends.
Peter, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful Stay
The stay was wonderful. Great host/manager, Daniela, took care of my needs and arranged local tour for me. Nice and yummy breakfast daily. The staff team took care of me and everyone was friendly.
Ming, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wow, total hidden gem! Both the staff and the proprietor were excellent. Our room was even more beautiful than the photos. Close to the markets and great shopping for treasures. We would stay again in a heartbeat 💗. Great breakfast too, it was included with our stay.
Carmen, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Dylan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay at the Zanzibar Palace hotel was magnificent. It was like staying with a beautiful family and as a solo traveler I felt safe and so welcome. It was so easy to book day tours through the manager based on her wonderful knowledge of all the great things to do in Zanzibar not just the popular tourist options. Having a great little restaurant and chef was also fantastic as a solo traveller if I did not feel like venturing out for dinner after a hard day exploring. Fresh jumbo prawns! My room was very large and cleaned immaculately each day and had an excellent safe to keep my valuables in. They will even do your laundry daily if you so wish for an incredibly low fee. I have never stayed at better accommodation!
annabelle, 6-night trip
Verified Expedia guest review

8/10 Very Good

Junnalyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

In the heart of Stone Town
Beautiful historical building in the heart of old town, but with a balcony view across the city. And great breakfast as well
Philip, 1-night trip
Verified Hotels.com guest review