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Secrets Pavilion Urban Boutique Hotel, Siem Reap

3 stars3 stars
120, Angkor Night Market StreetStueng Thmei Village, Siem Reap17252Cambodia, 800-491-6126
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
116See all 116 Hotels.com reviews
From 338 reviewsTripAdvisor Traveller Rating

Secrets Pavilion Urban Boutique Hotel, Siem Reap

Hotel Info: 866-539-8117

from $32
  • Superior Twin Room (Free Daily Temple Angkor Tour )
  • Superior Double Room (Mini Patio)
  • Superior Twin Room (Mini Patio)
  • Superior Twin Room (Round Trip Airport Transfer)
  • Superior Double Room (Free Daily Temple Angkor Tour )
  • Deluxe Double Room (Round Trip Airport Transfer)
  • Superior Double Room
  • Superior Double Room (Free 60mn Traditional Massage)
  • Superior Double Room (Round Trip Airport Transfer)
  • Standard Triple Room (Round Trip Airport Transfer)
  • Superior Twin Room (Free 60mn Traditional Massage)
  • Standard Double Room (Round Trip Airport Transfer)
  • Superior Double Room
  • Superior Double Room

At a glance

Key facts

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-4 AM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children's club *

Pets

  • No pets or service animals allowed

  • Pets stay free (dogs and cats only)

  • Specific rooms only *

  • 1 per room (up to 7 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Free area shuttle

Also known as

  • Secrets Pavilion Boutique Villa
  • Secrets Pavilion Boutique Villa Hotel
  • Secrets Pavilion Boutique Villa Hotel Siem Reap
  • Secrets Pavilion Boutique Villa Siem Reap
  • Secrets Pavilion Urban Boutique Hotel Siem Reap
  • Secrets Pavilion Urban Boutique Hotel
  • Secrets Pavilion Urban Boutique Siem Reap
  • Secrets Pavilion Urban Boutique

Policies

All guests must show a valid passport or Khmer ID at check-in. These are the only forms of identification that are accepted at this property. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Spa services on site
  • Bowling alley on site
  • Miniature golf on site
  • Horse riding/rental on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 3
  • Year Built 2014
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony or patio
  • Fireplace
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Secrets Pavilion Urban Boutique Hotel, Siem Reap’s small print

Also known as

  • Secrets Pavilion Boutique Villa
  • Secrets Pavilion Boutique Villa Hotel
  • Secrets Pavilion Boutique Villa Hotel Siem Reap
  • Secrets Pavilion Boutique Villa Siem Reap
  • Secrets Pavilion Urban Boutique Hotel Siem Reap
  • Secrets Pavilion Urban Boutique Hotel
  • Secrets Pavilion Urban Boutique Siem Reap
  • Secrets Pavilion Urban Boutique

Policies

All guests must show a valid passport or Khmer ID at check-in. These are the only forms of identification that are accepted at this property. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 116 reviews

Secrets Pavilion Urban Boutique Hotel, Siem Reap
Outstanding5.0 / 5
Great hotel in convenient location
Although this hotel is located on a dirt road, once you arrive it feels as if you are in a garden. This quiet oasis is close to the night market and various restaurants within walking distance. The rooms and the pool are clean. Our room had issues with hot water but we were switched to another room with warm water. They were able to arrange a tuk-tuk tour guide for the temples (Rex is wonderful).
3 night romance trip
Secrets Pavilion Urban Boutique Hotel, Siem Reap
Excellent4.0 / 5
It was a very nice stay.
Very friendly and helpful staff.
2 night family trip
Secrets Pavilion Urban Boutique Hotel, Siem Reap
Good3.0 / 5
Awkward service for an OK hotel
For a boutique hotel, there was much to be desired. When I arrived, the clerk couldn't find my booking. He was on his first day, and the rest of the staff was away at a party. The first room he tried to give me had open brickwork to let in the heat and noise, plus the door didn't lock. I insisted on a better room and was given a twin (not the double I'd booked) that actually closed all the way. The room itself wasn't bad, but it was full of mosquitoes, and there was at least one huge cockroach per night. Also, at breakfast, I usually had to explain my order several times, even though it involved pointing at an item on the menu. Also, the hotel is down an alleyway that most tuktuk drivers don't know. Make sure you bring a map with you, and be aware that Google Maps sends you the wrong way sometimes. On the plus side, the infinity pool was lovely, and the Wi-Fi was strong. And it was pleasant enough that I booked extra days. And they helped to set up local tours at decent prices.
3 night trip
Secrets Pavilion Urban Boutique Hotel, Siem Reap
Outstanding5.0 / 5
immaculate
Beautiful pool, amazing staff. Take a map with you, as no one can find it.
3 night romance trip
Secrets Pavilion Urban Boutique Hotel, Siem Reap
Outstanding5.0 / 5
It's a gem!
I absolutely adored this place! The location is amazing as it's near a great road with many good restaurants as well as very close to pub street and the night market, yet its not loud. The rooms are fantastic and the pool is a great place to relax. The restaurant/lobby area is super nice as well. The breakfast is ok, nothing special, and I would recommend the other restaurants just down the road as the food at the hotel is mediocre and more expensive. Otherwise this place is an absolute gem! I would highly recommend it and will definitely stay there again!
4 night trip

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Secrets Pavilion Urban Boutique Hotel, Siem Reap

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