Our stay, and overall review, is very mixed.
Pros: Exceptionally kind staff, lovely pool area, a
room with a generous terrace and spacious bathroom, welcome underground parking in the hot summer months.
Cons: The finishings of the property are more indicative of a three star, rather than a four star, hotel (issues with the air conditioner, WiFi, phone, etc). Small and minimalist rooms (cheap decor, lacking charm). The beach is public (and very crowded) which one would not ascertain from the misleading photos on the website. If this hotel was not situated directly on the beach, in this region, it is doubtful one could charge these rates, as well as rate it as a four star property. Limited vegetarian options on the menu and not enough staff serving the pool area (lengthy delays). Towel tokens for the pool, which is uncommon for a ‘luxury’ property. Our standards and expectations for a four star hotel are higher, while noting this does differ across countries.
Overall, the hotel meets basic needs, but does not stand out or impress in terms of infrastructure or amenities, with the exception of the staff who were kind, and doing their very best.