Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

Photo gallery for Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

Primary image
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board
Desk, blackout drapes, soundproofing, iron/ironing board

Overview of Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

3.0 star property
3-star hotel with restaurant, near Birmingham Cathedral

8.2/10 Very Good

989 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $64
Price available on 5/29/2022
Map
Snow Hill Plaza St Chads Queensway, Birmingham, England, B4 6JN
Main amenities
  • 239 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Conference center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Birmingham City Centre
  • Aston University - 8 min walk
  • High Street - 10 min walk
  • Birmingham Museum and Art Gallery - 10 min walk
  • Victoria Square - 10 min walk
  • Birmingham Town Hall - 11 min walk
  • Library of Birmingham - 12 min walk
  • Bullring Shopping Centre - 12 min walk
  • Symphony Hall - 15 min walk
  • The Mailbox - 18 min walk
  • Arena Birmingham - 18 min walk

Getting around

  • Birmingham Airport (BHX) - 22 min drive
  • Coventry (CVT) - 41 min drive
  • Birmingham Snow Hill Station - 4 min walk
  • Birmingham Moor Street Station - 12 min walk
  • Birmingham (QQN-New Street Train Station) - 12 min walk

About this property

Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

When you stay at Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel, you'll be within a 10-minute drive of Arena Birmingham and Broad Street. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's also a snack bar/deli, and rooms offer pillow menus and free WiFi. Fellow travelers say good things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 239 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Height restrictions apply for onsite parking
  • Offsite parking nearby (GBP 15.00 per night; discounts available)

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • Czech
  • English
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Great Room - Onsite bar.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs GBP 15.00 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Birmingham Snow Hill
Birmingham Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham
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Holiday Inn Express Snow Hill Hotel
Holiday Inn Express Snow Hill Hotel Birmingham
Snow Hill Birmingham
Snow Hill Holiday Inn Express
Holiday Inn Express Birmingham Snow Hill Hotel
Holiday Inn Express Birmingham Snow Hill
Holiday Inn Express Birmingham Snow Hill an IHG Hotel
Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.7/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Fair

Darren, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Baneen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

6/10 Good

Poor.
Poor room quality. Floors were mouldy where the air conditioner had leaked. Air conditioner didn’t get cold. Breakfast was shocking. No breakfast tea or eggs available.
Melanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Caroleen, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Eliott, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not the best unfortunately
Unfortunately our room had a terrible lingering odour and a stench of cannabis at times during our stay. Our friends room next door didn’t. All our clothes stank when we got home!! Hotel staff were not at all welcoming or friendly. Bad experience checking in as told there was no booking (2 rooms for 2 nights for a conference when we knew we wouldn’t find another hotel room in Bham). Great!!! We did have rooms thankfully but not a great start and could have been handled much better. Breakfast was chaotic with rude staff - anyone could walk in off the street. Not enough tables, selection of food was ok for the money we paid. Location was good. 15 mins from station, close to shops etc, it’s a big hotel and our keycards kept failing which meant many trips up and down in the lift to get sorted - and no apologies from staff. Apart from one man on Sunday morning we were pretty much ignored all weekend. Didn’t bother complaining about smell as they wouldn’t have cared. Doubt we will return. Please send your staff for hospitality training.
B, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Geok-Liew, 2-night trip
Verified Hotels.com guest review

2/10 Poor

J, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Avoid
I stayed for 2 nights with my dad as we were in Birmingham to watch the football. We arrived into Snow Hill station and the hotel is a couple of minute’s walk away, but that’s probably the best thing about it. Check in was initially quick and smooth but we’d booked a room with a double bed and a sofa bed, and when we arrived to the room the sofa bed was not made up. I phoned reception to be told if it wasn’t made up it was because it couldn’t be, and the hotel was fully booked so they couldn’t offer us another room and on their system I hadn’t booked that room type (I booked via Hotels.com). I explained that I was staying with my dad and wasn’t going to share a bed with him and was then offered a twin, although when I got to reception to collect the new room key the manager said couldn’t be done and she’d come and make up the sofa bed in our original room instead. She came up and realised that their wasn’t a mattress on the sofa bed and indeed it couldn’t be made up, so we were finally given a twin room. The twin room we got was a bit grotty. It smelt incredibly damp (we were hit by a wave of it every time we came in) and was really warm when we got there. The air con didn’t do much to fix it. But it was apparent that all rooms were of this level so we accepted it as it was a two night stay. We only bothered with breakfast on the first morning as it was chaotic and limited… hot items ran out as soon as they were put out and there were long queues for everything.
Sophie, 3-night family trip
Verified Hotels.com guest review