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Sofitel Dubai The Palm Resort & Spa, Dubai

5 stars
East Crescent RoadDubai55558United Arab Emirates, 800-491-6126
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Outstanding4.6 / 5
Amenities
Great amenities
Beach
Beautiful beach
Location
Great location
Food
Food is all right
564See all 564 Hotels.com reviews
From 3,547 reviewsTripAdvisor Traveller Rating

Sofitel Dubai The Palm Resort & Spa, Dubai

Hotel Info: 866-539-8117

from $250
  • Classic Room, Balcony, Beachside
  • Suite, 1 King Bed
  • Classic Room, Balcony (King or 2 Single Private Beach access)
  • Suite, Beachside
  • Apartment, 1 Bedroom, Sea View
  • Apartment, 1 Bedroom, Sea View
  • Room, View
  • Luxury Suite
  • Suite, 1 King Bed, View
  • Apartment, 2 Bedrooms, Sea View
  • Apartment, 2 Bedrooms
  • Suite, 1 King Bed, Sea View
  • Apartment, 2 Bedrooms
  • Apartment, 2 Bedrooms, Sea View
  • Deluxe Suite, One King Bed, Beach View
  • Suite, 2 Double Beds
  • Bungalow
  • Apartment, 1 Bedroom
  • Room, 2 Twin Beds, View
  • Room, Sea View
  • Suite, 1 King Bed
  • Triple Room
  • Standard Room
  • Suite, 1 King Bed
  • Apartment, 2 Bedrooms
  • Luxury Room
  • Apartment, 1 Bedroom, Sea View
  • Apartment, 1 Bedroom, Sea View
  • Villa

At a glance

Key facts

Hotel size

  • This hotel has 361 rooms

Arriving/leaving

  • Check-in time 3 PM-5 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details. A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Also known as

  • Dubai Palm Resort
  • Dubai Palm Sofitel
  • Sofitel Dubai Palm
  • Sofitel Dubai Palm Resort
  • Sofitel Resort
  • The Palm Shoreline Apartments Hotel Dubai

Policies

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted. For more details, please contact the office using the information on the reservation confirmation received after booking.
The "Two Bedroom Beach Suite" at this property consists of two connecting Beach Suites. For more details, please contact the office using the information found on the reservation confirmation received after booking.
This property provides a mandatory New Year's Eve (December 31st) Gala Dinner. Children age 12-20 are charged AED 1,250. Children under 12 years old receive a complimentary New Year's Eve dinner. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night

Deposit: AED 500.00

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1500.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250.00
  • New Year's Day (1 January) Gala Dinner per adult: AED 1500.00
  • New Year's Day (1 January) Gala Dinner per child: AED 1250.00 (from 12 to 18 years old)

Optional extras

Buffet breakfast is offered for an extra charge of AED 145.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 7 restaurants
  • 6 bars/lounges
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Free beach cabanas
  • Number of indoor pools - 4
  • Number of outdoor pools - 2
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fishing on site
  • Rowing or canoeing on site
  • Windsurfing on site
  • Marina on site
  • Beach sun loungers
  • Children's pool
  • Spa tub
  • Beach umbrellas
  • Free pool cabanas
  • Steam room
  • Beach towels
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 8
  • Conference space size (feet) - 13149
  • Conference space size (meters) - 1222
  • Conference center
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

So SPA has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include Thai massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Bottega - This delicatessen specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Fishing on site
  • Rowing or canoeing on site
  • Windsurfing on site

Sofitel Dubai The Palm Resort & Spa, Dubai’s small print

Also known as

  • Dubai Palm Resort
  • Dubai Palm Sofitel
  • Sofitel Dubai Palm
  • Sofitel Dubai Palm Resort
  • Sofitel Resort
  • The Palm Shoreline Apartments Hotel Dubai

Policies

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted. For more details, please contact the office using the information on the reservation confirmation received after booking.
The "Two Bedroom Beach Suite" at this property consists of two connecting Beach Suites. For more details, please contact the office using the information found on the reservation confirmation received after booking.
This property provides a mandatory New Year's Eve (December 31st) Gala Dinner. Children age 12-20 are charged AED 1,250. Children under 12 years old receive a complimentary New Year's Eve dinner. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night

Deposit: AED 500.00

  • New Year's Eve (31 December) Gala Dinner per adult: AED 1500.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250.00
  • New Year's Day (1 January) Gala Dinner per adult: AED 1500.00
  • New Year's Day (1 January) Gala Dinner per child: AED 1250.00 (from 12 to 18 years old)

Optional extras

Buffet breakfast is offered for an extra charge of AED 145.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 564 reviews

Sofitel Dubai The Palm Resort & Spa, Dubai
Outstanding5.0 / 5
Absolutely perfect hotel
It was a great honeymoon and hotel management was extremal helpful and everything in the hotel is impressed
2 night romance trip
Sofitel Dubai The Palm Resort & Spa, Dubai
Outstanding5.0 / 5
Great Hotel
Everything about this stay was perfect....I am very picky with hotels....No complains...we stayed at the prestige suit and it's very comfty.
3 night romance trip
Sofitel Dubai The Palm Resort & Spa, Dubai
Outstanding5.0 / 5
Perfect room design with the bathroom wich is open to the living area. Clean...service is good..little expensive..
1 night romance trip
Sofitel Dubai The Palm Resort & Spa, Dubai
Good3.0 / 5
Not what I expected
We arrived one hour after check-in time and the room wasn’t ready for another 30 minutes. Booked a deluxe suite with full sea view and the only view from the room was the laundry facility and a building. It took 1 hour to talk to a manager and he stated they could not accommodate me with a sea view and that was it. Sea view should have not been advertised in that case. Ordered ice for drinks and it never arrived after two calls and 2 hour wait. For being on the Palms and wanting to surprise my guest with a beautiful experience I was rather disappointed with my stay. The hotel is very nice and staff seemed polite but will try another hotel next time.
1 night romance trip
Sofitel Dubai The Palm Resort & Spa, Dubai
Poor1.0 / 5
Good looking hotel - Dirtiest hotel - worst experi
A lots of staff without any knowledge. A reception manager was very polite and professional but the front desk with attitudes specially ladies!! I was waiting for 4 hours to chek-in. The room was very dirty wit spider web, our 2 beds was bloody and they did not change. Be carful specially with all diseases like ABOLA and etc. We've changed our hotel to JET Hotel - one of the best
3 night business trip

See all reviews

Sofitel Dubai The Palm Resort & Spa, Dubai

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