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Sofitel Dubai The Palm Resort & Spa

Upscale beachfront resort with spa, near Aquaventure

  • Free WiFi and free parking
From
$373

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Pool
  • Pool
  • Beach
  • Pool
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East Crescent Road, Dubai, 55558, United Arab Emirates
9.0.Superb.
  • View and beach

    Aug 23, 2021

  • Excellent for vacations

    Aug 16, 2021

See all 596 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Transportation options
Convenient

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 361 guestrooms
    • Daily housekeeping
    • On a private beach
    • Marina
    • 7 restaurants and 6 bars/lounges
    • Full-service spa

    Feel at home

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (free)

    What’s around

    • In Palm Jumeirah
    • Aquaventure - 23 min walk
    • Sheikh Zayed Road - 6.4 mi / 10.3 km
    • Jumeirah Beach - 8.1 mi / 13 km
    • The Walk - 8.1 mi / 13.1 km
    • Skydive Dubai - 8.1 mi / 13.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Luxury Room, 1 King Bed, Balcony, Sea View
    • Luxury Room, 1 King Bed, Balcony, View (Palm View)
    • Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View
    • Junior Suite, 1 King Bed with Sofa bed, Balcony
    • Luxury Twin Room, 2 Twin Beds, Balcony, View (Palm View)
    • Club Suite, 1 King Bed with Sofa bed, Business Lounge Access (Beach)
    • Club Suite, 1 King Bed with Sofa bed, Business Lounge Access, Sea View (Prestige)
    • Club Suite, 1 King Bed with Sofa bed, Business Lounge Access (Beach)
    • Club Suite, 2 Bedrooms, Business Lounge Access, Sea View (Opera)
    • Classic Room, View
    • Luxury Room, 1 King Bed, Balcony, Sea View

    What’s around

    Landmarks

    • In Palm Jumeirah
    • Aquaventure - 23 min walk
    • Sheikh Zayed Road - 6.4 mi / 10.3 km
    • Jumeirah Beach - 8.1 mi / 13 km
    • The Walk - 8.1 mi / 13.1 km
    • Skydive Dubai - 8.1 mi / 13.1 km
    • Dubai Marina Mall - 8.1 mi / 13.1 km
    • Souk Madinat Jumeirah - 8.3 mi / 13.4 km
    • Wild Wadi Water Park - 8.6 mi / 13.9 km
    • Madinat Jumeirah - 8.7 mi / 13.9 km
    • Burj Al Arab - 8.7 mi / 14 km

    Getting around

    • Dubai Intl. Airport (DXB) - 34 min drive
    • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
    • Sharjah (SHJ-Sharjah Intl.) - 49 min drive
    • Atlantis Aquaventure Waterpark Station - 23 min walk
    • Airport shuttle (surcharge)
    • Free shopping center shuttle
    Profile: Palm Jumeirah

    Profile: Palm Jumeirah

    Palm Jumeirah is recognized for its aquarium and water parks, and visitors here can see top sights like Aquaventure. This beachside neighborhood in Dubai is well-known for its seaside, sports, and seafood.

    map
    See on map
    East Crescent Road, Dubai, 55558, United Arab Emirates

    At a glance

    Hotel size

    • This hotel has 361 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 3 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*
    • Free children's club

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    *See fees and policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (free)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 7 restaurants
    • 6 bars/lounges
    • Snack bar/deli
    • Beach bar
    • Poolside bar
    • 24-hour room service

    Things to do

    • On private beach
    • Free beach cabanas
    • Number of indoor pools - 2
    • Number of outdoor pools - 6
    • Fitness facilities
    • Outdoor tennis courts - 1
    • Full-service spa
    • Spa treatment room(s)
    • Fitness classes on site
    • Fishing on site
    • Playground on site
    • Rowing or canoeing on site
    • Windsurfing on site
    • Yoga classes/instruction on site
    • Marina on site
    • Beach sun loungers
    • Children's pool
    • Steam room
    • Beach umbrellas
    • Waterslide
    • Sauna
    • Beach towels
    • Pool cabanas (surcharge)
    • Pool sun loungers
    • Pool umbrellas
    • Arcade/game room

    Working away

    • Business center
    • Number of meeting rooms - 9
    • Conference space
    • Conference space size (feet) - 13149
    • Conference space size (meters) - 1222
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace
    • Library

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • Arabic
    • English
    • Filipino
    • French
    • German
    • Hindi
    • Italian
    • Portuguese
    • Russian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Soundproofed rooms
    • Premium bedding

    Things to enjoy

    • Balcony

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Rainfall showerhead
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Satellite TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Sofitel SPA has 28 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    Manava - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

    Porterhouse Grill - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

    Bottega - This delicatessen specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

    Moana - Overlooking the pool, this fine-dining restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Marina on site
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Fitness classes on site
    • Fishing on site
    • Playground on site
    • Rowing or canoeing on site
    • Windsurfing on site
    • Yoga classes/instruction on site

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Refundable depositPay at property

    • Deposit: AED 500.00

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
    • New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)

    Optional extras

    • Buffet breakfast is offered for an extra charge of AED 145.00 per person (approximately)
    • Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

    Children and extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Babysitting/childcare is available for an extra charge

    Pool, spa, and gym (if applicable)Pay at property

    • Guests under 18 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

    UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

    Also known as

    • Dubai Palm Resort
    • Sofitel Dubai The Palm Resort & Spa Dubai
    • Sofitel Dubai The Palm Resort & Spa Resort
    • Sofitel Dubai The Palm Resort & Spa Resort Dubai
    • Dubai Palm Sofitel
    • Sofitel Dubai Palm
    • Sofitel Dubai Palm Resort
    • Sofitel Resort
    • Sofitel Palm Resort
    • Sofitel Palm
    • Sofitel Dubai The Palm Resort Spa
    • Sofitel Dubai The Palm & Dubai

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Sofitel Dubai The Palm Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there are 2 indoor pools, 6 outdoor pools, and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there are 7 onsite restaurants, featuring alfresco dining, international cuisine, and pool views. The dining venue will be unavailable from October 25 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Manava (4-min walk), The Beach House (2.3 mi), and A La Turca (2.8 mi).
    • Yes, an airport shuttle is available. The charge is AED 350 per vehicle roundtrip.
    • Have fun with onsite activities like windsurfing, rowing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Enjoy a treatment at the spa and a swim in one of the 2 indoor and 6 outdoor swimming pools. Sofitel Dubai The Palm Resort & Spa also has 6 bars, a private beach, and a waterslide, as well as a sauna, a steam room, and an arcade.
    9.0.Superb.
    • 10.0.Exceptional

      The private beach access. Access to water sports and excursions are located on the premises.

      3 night family trip, Jul 18, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Génial

      Nicely located beautiful hotel

      ADEBAYO, 1 night business trip, Jul 9, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Resort vibes are really cool and fun. Families and couples going to enjoy a lot in this resort.

      2 night trip with friends, Jun 30, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The hotel is beautiful, the location is amazing and quiet along with the amazing staff

      6 night business trip, Jun 18, 2021

      Verified Expedia guest review

    • 2.0.Poor

      Inconsiderate management - massive data breach

      Long story short I received very sensitive and personal sata from another guest by email and management just basically laughed it off. So if you want to know the passport number of your fellow hotel guests, among other very personal data, while the hotel management continues to give you hollow premises, go and stay here. Absolute disgrace for a Sofitel. To this day I am waiting for a written excuse.

      2 night trip, May 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best place

      5 night family trip, May 14, 2021

      Verified Orbitz guest review

    • 10.0.Exceptional

      everything excellent

      5 night family trip, May 13, 2021

      Verified Orbitz guest review

    • 6.0.Good

      the lack of an upgrade or any vip benefit

      3 night family trip, May 11, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great stay. This is a beautiful resort on the palm with a good selection of restaurants and a very nice beach and pool area.

      11 night romance trip, May 8, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great reception team

      Salima on the reception team made our stay excellent she was able to take all our notes as we were have a lot of requests . the hotel it self is relaxing with a variety of pools around , the beach is not 100% sandy but ok . i have one comment regarding the pool they must consider a one cold pool in the sunny days as all pools were too warm in a sunny day. also porter bar employees needs to be more cooperative and to smile more :) but all in All Salima is the best :)

      Moayad, 1 night family trip, Apr 11, 2021

      Verified Hotels.com guest review

    See all 596 reviews