All properties in Natal, Rio Grande do Norte State, Brazil

Comfort Hotel & Suites Natal

3.5-star hotel in Natal with outdoor pool and restaurant

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 42
1 / 42Pool
Avenida das Conchas, 2149, Natal, 59090-420, RN, Brazil
See all 60 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 144 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Ponta Negra
  • Ponta Negra Beach - 11 min walk
  • Artesanato Villarte Shops - 12 min walk
  • Craft Fair of Ponta Negra - 15 min walk
  • Morro do Careca - 19 min walk
  • Dunes Park - 22 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Double Room
  • Deluxe Suite
  • Deluxe Suite (Triplo)
  • Executive Triple Room
  • Superior Double or Twin Room
  • Family Room

What’s around


  • In Ponta Negra
  • Ponta Negra Beach - 11 min walk
  • Artesanato Villarte Shops - 12 min walk
  • Craft Fair of Ponta Negra - 15 min walk
  • Morro do Careca - 19 min walk
  • Dunes Park - 22 min walk
  • Praia Shopping - 23 min walk
  • Artesanato Potiguar Shops - 25 min walk
  • Natal Convention Center - 26 min walk
  • Frasqueirao Stadium - 26 min walk
  • Dunnas Shopping Mall - 30 min walk

Getting around

  • Natal (NAT-Governador Aluizio Alves Intl.) - 39 min drive
  • Natal Bom Pastor Station - 11 min drive
  • Natal Promorar Station - 12 min drive
  • Natal Pitimbu Station - 12 min drive
  • Airport shuttle (surcharge)
See on map
Avenida das Conchas, 2149, Natal, 59090-420, RN, Brazil

At a glance

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 18 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle*


  • Free onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Steam room

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Elevator
  • Terrace


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Portuguese

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Taboleiro - This restaurant specializes in regional cuisine and serves lunch and dinner.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • 10 percent destination fee will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge

Children and extra bedsPay at property

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Comfort Hotel Natal
  • Comfort Natal
  • Comfort Hotel & Suites Natal Brazil
  • Comfort & Suites Natal Natal
  • Comfort Hotel & Suites Natal Hotel
  • Comfort Hotel & Suites Natal Natal
  • Comfort Hotel & Suites Natal Hotel Natal

*See fees and policies for additional details or extra charges


  • Yes, Comfort Hotel & Suites Natal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Taboleiro offers regional cuisine. Nearby restaurants include Curva do Vento (5-min walk), Lebanese Comptoir (6-min walk), and La Cachette (7-min walk).
  • Yes, an airport shuttle is available.
  • Comfort Hotel & Suites Natal has an outdoor pool and a steam room.
  • 6.0.Good

    Preço abusivo pelo gelo.

    Quero manifestar a minha indignação com pelo fato do frigobar que não estava gelando, o qual relatei o ocorrido à administração e solicitei umas pedras de gelo para refrigerar a bebida, mas fui informado que tal fornecimento seria no valor de R$ 25,00 reais, issi mesmo, vinte e cinco reais pelo gelo. conclusão, não consertaram o frigobar e cometeram o infração de acordo com p Art 39 CDC.

    Seu Geraldo, 3 night trip, Sep 25, 2021

    Verified guest review

  • 8.0.Very Good

    Muito bom!

    Quarto espaçoso, confortável, ar condicionado potente, vista linda para o mar. Café da manhã com variedades, localização boa, bem perto dos restaurantes e vida noturna.

    Juliana, 3 night trip, Sep 18, 2021

    Verified guest review

  • 8.0.Very Good


    Hotel razoável dentro do padrão. O quarto é confortável mas o que eu fiquei havia uma porta que dava pra outro apto e nao isolava o barulho. Tive que ligar na recepção e pedir para o quarto ao lado desligar a musica que estavam ouvindo meia noite. O café da manhã é fraco - poucas opções no geral e sempre alguma coisa em falta vom a reposição demorada.

    Maycon, 3 night trip, Sep 3, 2021

    Verified guest review

  • 8.0.Very Good

    Hotel confortável e com cuidados em relação à pandemia , principalmente no restaurante, disponibilizando luvas e frasco de àlcool nas mesas. Funcionária Carol , do restaurante,eficiente e simpática , incansável no atendimento no café da manhã,. Buffet do café da manhã, poderia ter outras opções além dos bolos, como tortas doces.

    Celia, 5 night family trip, Sep 1, 2021

    Verified guest review

  • 10.0.Exceptional

    Amados a estadia, tudo perfeito!

    Gabriela, 1 night trip, Jul 31, 2021

    Verified guest review

  • 10.0.Exceptional

    Muito bom

    1 night business trip, Jul 6, 2021

    Verified guest review

  • 10.0.Exceptional

    Bom hotel mas café da manhã simples

    O Hotel é bem conservado, quarto confortável e amplo com vista do mar de Ponta Negra. Tem garagem para carros, piscina com espaço gourmet. E fica num local silencioso. O ponto negativo foi o café da manhã, muito básico para a a tarifa cobrada na diária do hotel. Não havia nenhuma opção de queijo, yogurt ou leite zero lactose. Fora isso, recomendo o hotel.

    Felipe, 2 night trip, Apr 17, 2021

    Verified guest review

  • 6.0.Good


    Tem um bom atendimento. Fiquei no quarto mais simples, que não era muito espaçoso, mas era o suficiente. Colchão confortável. No entanto, dentro desse apartamento tinha uma porta que dava acesso a outro, dando para ouvir tudo do outro quarto, atrapalhando o sono. A limpeza do banheiro deixou muito a desejar, um odor muito forte impregnado na lixeira e vindo do ralo muito desagradáveis. O café da manhã sem diferenciais, somente o essencial (não tem tapioca). Ele está localizado próximo a avenida que tem restaurantes e bares, sendo possível ir a pé em alguns deles. Já fiquei em outros hotéis da rede e achei bem fraco. Pelo contexto geral eu não voltaria.

    DENIZE, 4 night trip, Feb 12, 2021

    Verified guest review

  • 8.0.Very Good

    Muito satisfeito.

    Hotel bom, café da manhã variado, atendimento atencioso, limpeza satisfatória. Vista Maravilhosa.

    JOSE ANTONIO, 3 night family trip, Feb 12, 2021

    Verified guest review

  • 10.0.Exceptional


    Foi maravilhosa hotel bem localizado muito limpo café da manhã excelente e funcionários extremamente educados e solícitos nada a reclamar só elogiar recomendo com certeza e volto também!

    meriza, 8 night trip, Feb 10, 2021

    Verified guest review

See all 60 reviews