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Gondola Hotel & Spa, Hanoi

3.5 stars
31 Hang Hanh StreetHoan Kiem District, Hanoi10000Vietnam, 800-491-6126
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  • Hanoi (HAN-Noi Bai Intl.) 46-min drive; 19.3 miles/31 km
  • Hanoi Long Bien Station 16-min walk; 0.8 miles/1.3 km
  • Hanoi Railway Station 20-min walk; 1 miles/1.6 km
  • Hanoi Gia Lam Station 16-min drive; 3.3 miles/5.3 km
  • Onsite parking not available
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
WiFi
WiFi system needs upgrading
102See all 102 Hotels.com reviews
From 475 reviewsTripAdvisor Traveller Rating

Gondola Hotel & Spa, Hanoi

Hotel Info: 866-539-8117

from $34
  • Classic Room
  • Executive Room, City View (Free Upgrade)
  • Deluxe Room, City View (Free Upgrade)
  • Superior Double Room,Lake View or Window - Free Upgrade
  • Superior twin room (with window) - Free Upgrade
  • Family Suite, Balcony, City View
  • Junior Suite, Balcony (Free late check out 14.00PM)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Parking

  • No parking

  • Valet parking *

Offsite

  • Area shuttle within 100 km *

Also known as

  • Gondola Hanoi
  • Gondola Hotel
  • Gondola Hotel Hanoi
  • Hotel Gondola

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Valet parking costs VND 100000 per day

Rollaway beds are available for VND 15.00 per day

Airport shuttle service is offered for an extra charge of VND 620000.00 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Frette Italian sheets
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Gondola Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and massages.

The spa is open daily.

Dining

Assaggio Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Cielo Bar - This rooftop bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Reservations are required.

Awards and affiliations

  • Gondola Hotel & Spa is listed in the 2013 Travel + Leisure 500.
  • The property is a member of the Small Luxury Hotels of the World.

Gondola Hotel & Spa, Hanoi’s small print

Also known as

  • Gondola Hanoi
  • Gondola Hotel
  • Gondola Hotel Hanoi
  • Hotel Gondola

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Valet parking costs VND 100000 per day

Rollaway beds are available for VND 15.00 per day

Airport shuttle service is offered for an extra charge of VND 620000.00 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 102 reviews

Gondola Hotel & Spa, Hanoi
Excellent4.0 / 5
The room is nice but dark and hot...air conditions could be better...nice bathroom and bathtub....
2 night trip
Gondola Hotel & Spa, Hanoi
Excellent4.0 / 5
Great Restaurant
Staff friendly, rooms comfy, Internet not working fully. Best Chinese Restaurant in Yangon is on the 12th floor and it is very good.
4 night business trip
Gondola Hotel & Spa, Hanoi
Outstanding5.0 / 5
Perfect Stay Always
I stay at this hotel whenever I travel through Hanoi. It is excellent. Great staff, great location and nice rooms.
2 night business trip
Gondola Hotel & Spa, Hanoi
Outstanding5.0 / 5
Great Value
I stay at the Gondola whenever I travel through Hanoi. Great Service and Location.
1 night trip
Gondola Hotel & Spa, Hanoi
Good3.0 / 5
Location great in old quarter
Hotel very accommodating. The 8th floor could use a new carpet or go to the marble hallway of the rest of the hotel. It is rather dirty and unappealing as you walk to your room.
2 night trip

See all reviews

Gondola Hotel & Spa, Hanoi

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