All hotels in Hanoi, Vietnam
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Gondola Hotel & Spa, Hanoi

3.5-star3.5 stars
31 Hang Hanh StreetHoan Kiem District, Hanoi10000Vietnam

Lakefront hotel with spa, near Thang Long Water Puppet Theatre
  • Free buffet breakfast and free WiFi
Good7.8
Location
Great location
Service
Fantastic service
Comfort
Comfortable
WiFi
Complaints about WiFi
90See all 90 Hotels.com reviews
From 585 reviewsTripAdvisor Traveller Rating

Gondola Hotel & Spa, Hanoi

from $40
  • Superior Double Room,Lake View or Window
  • Deluxe Room, City View
  • Executive Room, City View
  • Junior Suite, Balcony
  • Superior twin room (with window)
  • Family Suite, Balcony, City View
  • Classic Double Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • No parking

  • Valet parking *

Offsite

  • Area shuttle within 100 km *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Frette Italian sheets
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Gondola Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and massages.

The spa is open daily.

Dining

Assaggio Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

Cielo Bar - This rooftop bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Reservations are required.

Awards and affiliations

  • Gondola Hotel & Spa is listed in the 2013 Travel + Leisure 500.
  • The property is a member of the Small Luxury Hotels of the World.

Gondola Hotel & Spa, Hanoi’s small print

Also known as

  • Gondola Hanoi
  • Gondola Hotel
  • Gondola Hotel Hanoi
  • Hotel Gondola

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Valet parking costs VND 100000 per day

Rollaway beds are available for VND 15.00 per day

Airport shuttle service is offered for an extra charge of VND 4500000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Gondola Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre (5-minute walk)
  • Hoan Kiem Lake (8-minute walk)
  • Temple of Literature (29-minute walk)
  • Ho Chi Minh Mausoleum (31-minute walk)
  • Hang Gai Street (3-minute walk)
  • St. Joseph Cathedral (6-minute walk)
  • Ly Trieu Quoc Su Pagoda (6-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) 46-min drive
  • Hanoi Long Bien Station 16-min walk
  • Hanoi Railway Station 20-min walk
  • Hanoi Gia Lam Station 16-min drive
  • Onsite parking not available
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Gondola Hotel & Spa, Hanoi

Is the description of this hotel not correct? Tell us