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1 room, 2 adults

Gondola Hotel & Spa, Hanoi

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
31 Hang Hanh Street, Hoan Kiem District, Hanoi, 10000, Vietnam

Luxury hotel with full-service spa, connected to the convention center, near Thang Long Water Puppet Theatre
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 672 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Room is all right
Food
Food could be better

Gondola Hotel & Spa, Hanoi

from $44
  • Superior Double Room,Lake View or Window
  • Deluxe Room, City View
  • Executive Room, City View
  • Junior Suite, Balcony
  • Family Suite, Balcony, City View
  • Classic Double Room, 1 King Bed (No View)

What’s around Gondola Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Old City Gate - 11 min walk
  • Hanoi Opera House - 16 min walk
  • Temple of Literature - 26 min walk
  • Ho Chi Minh Mausoleum - 30 min walk
  • St. Joseph's Cathedral - 6 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 22 min walk
  • Hanoi Giap Bat Station - 8 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Valet parking *

Offsite

  • Area shuttle within 100 km *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • French
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Frette Italian sheets
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Gondola Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials.

The spa is open daily.

Dining

Assaggio Restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Cielo Bar - This rooftop bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Reservations are required.

Gondola Hotel & Spa, Hanoi’s small print

Also known as

  • Gondola Hanoi
  • Gondola Hotel
  • Gondola Hotel Hanoi
  • Hotel Gondola

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Valet parking costs VND 100000 per day

Rollaway beds are available for VND 15.0 per day

Airport shuttle service is offered for an extra charge of VND 4500000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 34 reviews

Good 6.0
Decent hotel good location
It was a nice hotel. I was a bit put off because I saw small roaches in the bathroom and the balcony was so tiny you did not barely have enough room to stand, other than that it was a nice room and the breakfast was okay. Coffee was not the normal strong vietnamese coffee but overall good location.
us2 night romance trip
Poor 2.0
BEDBUGS
BEDBUGS! Dont stay here, just dont do it.
us2 night trip with friends
Very Good 8.0
Enjoyable stay
Staff was friendly and helpful in various ways. The first night of our arrival the room we had booked was unavailable due to some hardware problems, so the staff had to book another hotel next door for our stay. However the staff was very friendly and apologized several times for the inconvenience. Second day upon returning to Gondola Hotel, we checked into the room to find the mini bar bridge broken and the hair dryer was also not working. The staff then replaced them immediately with spares. So indeed the hardware of the hotel is a bit outdated but the staff reacted to the incidents quickly. Obviously if you are looking for somewhere highend with luxury furnishings then this is not your place. But overall it was a nice and comfortable stay with the price paid.
tw5 night trip with friends
Fair 4.0
Keep selling
They keep on trying to sell trip They are selling more expensive things, like $18usd to airport which is a double or even more compared to outside price
as1 night trip with friends
Good 6.0
Dirty towel and sell expensive trip
The stay is okay. The breakfast is okay. But the one selling to hai long in this hotel is really expensive. They sell at $150 usd but our side only charge $84 usd for similar trip. Bring ur Owen towel as the towel there is dirty and not clean enough.
as1 night trip with friends

Gondola Hotel & Spa, Hanoi

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