Travel Suites, Santiago
Comfortable apartment with kitchen, near San Cristobal Hill
- Free WiFi
- [1/23]
- Outdoor Pool [2/23]
- Standard Apartment - Guest Room [3/23]
- Living Room [4/23]
- Guest Room [5/23]
- Standard Apartment - Guest Room [6/23]
- Standard Apartment - Guest Room [7/23]
- Standard Apartment - Bathroom Sink [8/23]
- Standard Apartment, 2 Bedrooms - Bathroom Sink [9/23]
- Sundeck [10/23]
- Terrace/Patio [11/23]
- Reception [12/23]
- Gym [13/23]
- Gym [14/23]
- Standard Apartment, 2 Bedrooms - Living Room [15/23]
- Standard Apartment, 2 Bedrooms - Living Room [16/23]
- Standard Apartment - In-Room Kitchen [17/23]
- Standard Apartment - In-Room Kitchen [18/23]
- Standard Apartment, 2 Bedrooms - In-Room Dining [19/23]
- Standard Apartment - Bathroom [20/23]
- Standard Apartment, 2 Bedrooms - Living Room [21/23]
- Standard Apartment - In-Room Kitchen [22/23]
- Standard Apartment - In-Room Coffee [23/23]
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Outdoor Pool
Standard Apartment - Guest Room
Living Room
Guest Room
Standard Apartment - Guest Room
Standard Apartment - Guest Room
Standard Apartment - Bathroom Sink
Standard Apartment, 2 Bedrooms - Bathroom Sink
Sundeck
Terrace/Patio
Reception
Gym
Gym
Standard Apartment, 2 Bedrooms - Living Room
Standard Apartment, 2 Bedrooms - Living Room
Standard Apartment - In-Room Kitchen
Standard Apartment - In-Room Kitchen
Standard Apartment, 2 Bedrooms - In-Room Dining
Standard Apartment - Bathroom
Standard Apartment, 2 Bedrooms - Living Room
Standard Apartment - In-Room Kitchen
Standard Apartment - In-Room Coffee
[1/23]
Good
Location
Great location
Service
Service could be improved
Cleanliness
Could use a good cleaning
TripAdvisor Traveller Rating: 3
From 20 reviews
Hotels.com® Rewards
At a glance
Key facts
Hotel size
- This hotel has 10 rooms
Arriving/leaving
- Check-in time starts at 2:30 PM
- Check-out time is noon
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Transportation
Transfers
- Airport shuttle at scheduled times *
Parking
- Discounted offsite parking
Offsite
- Beach shuttle *
Recent reviews
Good 7.2 From 14 reviews
Travel Suites, Santiago
Poor
If you want to be treated with contempt, stay here
Customer service in Santiago is non existent in general...I know this....I have lived here before, visited many times....and yet, every time I cop it, I'm annoyed. This hotel - treated me with contempt basically. As a paying customer, who stayed there on two separate occasions - I emailed them over several issues. For example; Access - when arriving at 1am. Luggage storage, for an afternoon, when leaving at 10pm. The TV in the room didn't work - they didn't ever fix it. The room had not been cleaned for 3 days - no toilet paper - they cleaned the room, and left it with no toilet paper. Nice one. Arranging an airport transfer - as advertised on their website. I received ZERO responses. Yet, when my home bank put a stop on my card, until I confirmed it was me using it - THEN, they responded. Their phone's and email addresses suddenly worked, they turned up at my door speaking English - BUT ONLY WHEN THEY WANTED MONEY. At no other time, did they even bother to reply to me, or address any of my questions. Beyond that - if this is your first time in Stgo - and/or you don't speak Chilean (different to Spanish) - then this may not be the place for you - no one in the building speaks English, and obviously, the manager's can't be bothered dealing with paying customers. Also - SECURITY CONCERNS - key coded door - who else has that code? balcony access and cleaners would leave the door open when I was out.
Travel Suites, Santiago
Very Good
Convenient and comfortable
This is a great location, can walk to everything ftom here. Close to Metro's too. But, its not a hotel, its a serviced apartment. Staff on site do not speak English.... And three days later, im still waiting on a response to my enquiry about storing luggage. Guess thats a no....nice to have the full kitchen, convenience stores and starbucks right downstairs. Decor is a bit dated....
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