when i checked in they said they couldn't accomodate me., I prepaid via hotels.com so they moved my to their sister hotel across the street. I didn't complain because i quite liked the room and the staff where they moved me. Casa Mayor looks pretty from the lobby though! The neighborhood is very suburban, quiet, nice - almost too nice, you have to take the train every day to go anywhere where Anything is (unless you're only there to watch futbol games). rush hour in medellin is pure insanity, so if you stay here make sure you do not need to go or return between 3:30-8:pm on any day.I will stay at their sister hotel again for sure though if i get a chance.