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Serene Boutique Hotel & Spa, Hanoi

4-star4 stars
16-18 Bat SuHanoiVietnam

4-star hotel with restaurant, near Thang Long Water Puppet Theatre
  • Free WiFi and free parking
Exceptional9.4
  • The staff were very helpful and welcoming in this hotel situated in the old quarter.…Mar 26, 2018
  • We really enjoyed our stay here! Coming from a bad hotel experience close to this hotel,…Feb 7, 2018
91See all 91 Hotels.com reviews
From 405 reviewsTripAdvisor Traveller Rating

Serene Boutique Hotel & Spa, Hanoi

from $52
  • Deluxe Double or Twin Room
  • Family Room
  • Royal Suite, 1 King Bed
  • Executive Double Room
  • Superior Twin Room
  • Superior Double Room, No Windows

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 12:30 PM
  • Express check-in
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • 24-hour room service
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Elegance - Onsite café. Open daily.

Serene Boutique Hotel & Spa, Hanoi’s small print

Also known as

  • Hanoi Legacy Bat Su Street
  • Serene Boutique Hotel Hanoi
  • Legacy Bat Su Street
  • Legacy Hotel Bat Su Street
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 345000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 410000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Serene Boutique Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hoan Kiem Lake - 15 min walk
  • Ho Chi Minh Mausoleum - 28 min walk
  • Temple of Literature - 28 min walk
  • Vietnamese National Tuong Theatre - 5 min walk
  • Bach Ma Temple - 6 min walk
  • Hang Da Market - 7 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive
  • Hanoi Long Bien Station - 10 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Gia Lam Station - 13 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 91 reviews

Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
Best value
Ms. Khanh and the rest of the staffs were very professional, helpful and friendly. The hotel offers good.breakfasts, clean room, and outstanding service.
Dan, us1 night family trip
Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
Amazing friendly staff.
The staff were so friendly, it really made our stay more enjoyable. The rooms were beautiful and clean with a nice window and flowers. Awesome hair salon next door!
A Traveler, us1 night trip with friends
Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
Great option in old quarter
Check in was a breeze, Danny took care of us and made us feel very welcome. He explained all the local things we might need to know (with a great sense of humour). The room was lovely, dark curtains kept the early morning sun out. Comfortable bed, great pillows, strong A/C unit. Breakfast was adequate. Eggs made to order plus bacon, toast and a few other buffet items. Very friendly breakfast staff. Lots of street noise, but nothing they can do about this. They can't control people honking.
Laurel, us1 night romance trip
Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
WONDERFUL
The hotel spacious and notch clean - much value-for-money!
JESSIE, us2 night business trip
Serene Boutique Hotel & Spa, Hanoi
Good6.0
The best thing about this hotel are the staff very friendly staff and helpful. The breakfast was ok but not many options. Just something to eat. One issue that we had was the sound coming into the room from the corridor but was not to the extend that would not allow us to sleep. Overall i think the hotel was ok for 2-3 nights stay in Hanoi given its price and if you are not looking for something luxury. The location was good as it was walking distance to city center.
Ali, ie1 night trip

See all reviews

Serene Boutique Hotel & Spa, Hanoi

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