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1 room, 2 adults

Serene Boutique Hotel & Spa, Hanoi

4-star4 stars
16-18 Bat SuHanoiVietnam

4-star hotel with restaurant, near Hoan Kiem Lake
  • Free buffet breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Exceptional9.4
  • Very close to everything, in the middle of the ancient quarter. We landed in Hanoi and…Mar 31, 2018
  • The staff were very helpful and welcoming in this hotel situated in the old quarter.…Mar 26, 2018
124See all 124 Hotels.com reviews
From 471 reviewsTripAdvisor Traveller Rating

Serene Boutique Hotel & Spa, Hanoi

from $37
  • Deluxe Double or Twin Room
  • Family Room
  • Royal Suite, 1 King Bed
  • Executive Double Room
  • Superior Twin Room
  • Superior Double Room, No Windows

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 12:30 PM
  • Express check-in
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Kayaking nearby
  • Sailing nearby
  • Snorkeling nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Serene Cuisine Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Reservations are required. Open daily.

Serene Boutique Hotel & Spa, Hanoi’s small print

Also known as

  • Hanoi Legacy Bat Su Street
  • Serene Boutique Hotel Hanoi
  • Legacy Bat Su Street
  • Legacy Hotel Bat Su Street
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 345000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 410000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Serene Boutique Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 9 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Ho Chi Minh Mausoleum - 27 min walk
  • Temple of Literature - 28 min walk
  • Hang Ma Street - 3 min walk
  • Vietnamese National Tuong Theatre - 5 min walk
  • Bach Ma Temple - 6 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Long Bien Station - 10 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Gia Lam Station - 16 min drive
  • Onsite parking not available
  • Airport shuttle (surcharge)

Recent reviews

Exceptional 9.4 From 124 reviews

Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
Great choice in Hanoi
We really enjoyed our stay here! Coming from a bad hotel experience close to this hotel, we made sure to check the ratings and reviews for this one. As we told the reception beforehand about our poor experience, they even upgraded us without even mentioning it. The breakfast was good and the room was in nice condition. Also, we cannot praise Jenny in the reception enough -- she gave us amazing tips and was the loveliest person we met in Hanoi!! Such a nice person! She also helped us to get a taxi and to pack a breakfast bag when we had to fly early in the morning, so nice! Also, the location is great.
Marie, us2 night trip
Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
Best value
Ms. Khanh and the rest of the staffs were very professional, helpful and friendly. The hotel offers good.breakfasts, clean room, and outstanding service.
Dan, us1 night family trip
Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
Amazing friendly staff.
The staff were so friendly, it really made our stay more enjoyable. The rooms were beautiful and clean with a nice window and flowers. Awesome hair salon next door!
A Traveler, us1 night trip with friends
Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
Great option in old quarter
Check in was a breeze, Danny took care of us and made us feel very welcome. He explained all the local things we might need to know (with a great sense of humour). The room was lovely, dark curtains kept the early morning sun out. Comfortable bed, great pillows, strong A/C unit. Breakfast was adequate. Eggs made to order plus bacon, toast and a few other buffet items. Very friendly breakfast staff. Lots of street noise, but nothing they can do about this. They can't control people honking.
Laurel, us1 night romance trip
Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
WONDERFUL
The hotel spacious and notch clean - much value-for-money!
JESSIE, us2 night business trip

See all reviews

Serene Boutique Hotel & Spa, Hanoi

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