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1 room, 2 adults

Serene Boutique Hotel & Spa, Hanoi

4-star4 stars
16-18 Bat SuHanoiVietnam

4-star hotel with restaurant, near Dong Xuan Market
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.6
  • Everyone working at Serene was super nice, especially Emily and Jenny! Dec 2, 2018
  • The breakfast is AMAZING. The staff was always very helpful. We went to the spa and have…Nov 18, 2018
186See all 186 Hotels.com reviews
From 669 reviewsTripAdvisor Traveller Rating

Serene Boutique Hotel & Spa, Hanoi

from $42
  • Deluxe Double or Twin Room
  • Family Room
  • Royal Suite, 1 King Bed
  • Executive Double Room
  • Superior Twin Room
  • Superior Double Room, No Windows

What’s around Serene Boutique Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Hanoi Opera House - 23 min walk
  • Dong Xuan Market - 7 min walk
  • Hanoi Old City Gate - 8 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Ngoc Son Temple - 13 min walk
  • Hanoi War Museum - 14 min walk
  • Hoa Lo Prison Museum - 15 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Long Bien Station - 10 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Gia Lam Station - 17 min drive
  • Onsite parking not available
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 12:30 PM
  • Express check-in
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Kayaking nearby
  • Sailing nearby
  • Snorkeling nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Serene Cuisine Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Reservations are required. Open daily.

Serene Boutique Hotel & Spa, Hanoi’s small print

Also known as

  • Hanoi Legacy Bat Su Street
  • Serene Boutique Hotel Hanoi
  • Legacy Bat Su Street
  • Legacy Hotel Bat Su Street
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 345000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 410000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.6 From 186 reviews

Serene Boutique Hotel & Spa, Hanoi
Very Good8.0
Excellent servies in small hotel
Hotel stay was very good with exceptional services from staff, especially the hotel manager, Danny. Breakfast is average can be improved. Room conditions are good but location being in old town, is good for walking but not much of store front appealing
Van, us1 night trip
Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
Terrific hotel in terrific city.
Lovely small hotel. Staff was terrific. Most staff English. We have already boomed to stay here again.terrific hotel in terrific city
Joe, us2 night trip
Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
Clean comfy room very well located at the heart of the Old Quarter. Outstanding service and attention. Great for the price.
Catalina, us1 night trip
Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
Very welcoming hotel
The staff were very helpful and welcoming in this hotel situated in the old quarter. Hotel very clean with a great buffet breakfast. Room was a little noisy as it was at the front of hotel and the street noise could be heard
Deirdre, us2 night trip
Serene Boutique Hotel & Spa, Hanoi
Exceptional10.0
Great choice in Hanoi
We really enjoyed our stay here! Coming from a bad hotel experience close to this hotel, we made sure to check the ratings and reviews for this one. As we told the reception beforehand about our poor experience, they even upgraded us without even mentioning it. The breakfast was good and the room was in nice condition. Also, we cannot praise Jenny in the reception enough -- she gave us amazing tips and was the loveliest person we met in Hanoi!! Such a nice person! She also helped us to get a taxi and to pack a breakfast bag when we had to fly early in the morning, so nice! Also, the location is great.
Marie, usOther trip

See all reviews

Serene Boutique Hotel & Spa, Hanoi

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