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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Serene Boutique Hotel & Spa, Hanoi

4-star4 stars
Great for familiesThis property has good facilities for families.
16-18 Bat Su, Hanoi, Vietnam

4-star hotel with spa, near Dong Xuan Market
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • The level of service by Danny Boy and his staff was superb.They were all so kind ,…Feb 12, 2020
  • The room was very clean and beautiful. It was indeed serene, in a very noisy city.Jan 25, 2020

Serene Boutique Hotel & Spa, Hanoi

from $26
  • Deluxe Double or Twin Room
  • Family Room
  • Royal Suite, 1 King Bed
  • Executive Double Room
  • Superior Twin Room
  • Superior Double Room, No Windows

What’s around Serene Boutique Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Opera House - 23 min walk
  • Dong Xuan Market - 6 min walk
  • St. Joseph's Cathedral - 10 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Ho Chi Minh Mausoleum - 28 min walk
  • Hanoi Old Town Night Market - 6 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 9 min walk
  • Hanoi Railway Station - 19 min walk
  • Hanoi Giap Bat Station - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 8 floors

Check-in and check-out

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • 24-hour room service
  • Water dispenser
Things to do
  • Full-service spa
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Shining Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a steam room.

The spa is open daily.

Serene Boutique Hotel & Spa, Hanoi’s small print

Also known as

  • Hanoi Legacy Bat Su Street
  • Serene Boutique Hotel & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel Hanoi
  • Serene Boutique Hotel Hanoi
  • Legacy Bat Su Street
  • Legacy Hotel Bat Su Street
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique
  • Serene Boutique & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 345000.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 410000 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 610 reviews

Exceptional 10.0
Cute rooms, comfortable bed and the staff was so kind and helpful. Nice breakfast buffet too. Only negative is that the doors were thin, could hear everything in the hallway.
scott, us3 night trip
Good 6.0
One night in Hanoi en route to airport
Staff was great - very helpful and quick to respond. Breakfast was good. Room smelled musty and the AC never fully cooled and dehumidified our room. Soaps were not great. Complimentary fruit came with coffee and water in room - very nice. Great location - just a few blocks from night market and many other fun things.
us1 night family trip
Exceptional 10.0
Excellent stay!
Stayed here for our honeymoon - felt very well cared for. The location is excellent, right in the heart of all the action with heaps of amazing food options nearby. The massage from the spa was fantastic.
Jordan, us4 night trip
Very Good 8.0
verything
The rooms are small and functional, but the property is clean and the staff, especially Sunday, are so nice. It’s in a hectic and bustling part of Old Town, so you can walk right out into all the street food sellers and hawkers. We unfortunately didn’t take advantage of the hotel breakfast, but the views from the roof are great and they seemed to have an extensive spread.
John, us1 night trip
Exceptional 10.0
Excellent location. Friendly staff
Fakhri, us4 night family trip

Serene Boutique Hotel & Spa, Hanoi

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