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1 room, 2 adults
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Axkan Arte Hotel, San Cristobal de las Casas

3 stars
Alvaro Obregon No. 2entre Insurgentes y Miguel Hidalgo, San Cristobal de las CasasCHIS29250Mexico, 800-491-6126
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Good3.8 / 5
Food
Delicious food
Location
Great location
Comfort
Rather comfortable
WiFi
WiFi system needs upgrading
104See all 104 Hotels.com reviews
From 186 reviewsTripAdvisor Traveller Rating

Axkan Arte Hotel, San Cristobal de las Casas

Hotel Info: 866-539-8117

from $37
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 1 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Offsite

  • Area shuttle *

Also known as

  • Axkan Arte
  • Axkan Arte Hotel
  • Axkan Arte Hotel San Cristobal de las casas
  • Axkan Arte San Cristobal de las casas

Policies

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: MXN 487 per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Ecotours on site
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Leka - Overlooking the garden, this restaurant specializes in local cuisine.

Axkan Arte Hotel, San Cristobal de las Casas’s small print

Also known as

  • Axkan Arte
  • Axkan Arte Hotel
  • Axkan Arte Hotel San Cristobal de las casas
  • Axkan Arte San Cristobal de las casas

Policies

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: MXN 487 per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 104 reviews

Axkan Arte Hotel, San Cristobal de las Casas
Outstanding5.0 / 5
Great experience!
it was truly a pleasure to stay at this hotel. The staff was great!! From Humberto, Marilu and Viviana in the front desk to Manolo the bell boy, cook and everything else you need from him, he would do it all.lol. Make sure to meet Manolo on your next visit, he is funny and great! Overall a great experience and the price is great. Close to everything, downtown, shopping and restaurants.
7 night family trip
Axkan Arte Hotel, San Cristobal de las Casas
Excellent4.0 / 5
Good for two nights
Good, basic, mid-range hotel. Wi-fi connection was spotty.
2 night romance trip
Axkan Arte Hotel, San Cristobal de las Casas
Excellent4.0 / 5
Liked this hotel
Good location, good adjacent restaurant, lovely central corridor, nice and spacious room, very firm beds.
1 night romance trip
Axkan Arte Hotel, San Cristobal de las Casas
Excellent4.0 / 5
Great, but has Hidden Costs
The hotel itself is great--a quiet little boutique hotel. However be aware that it costs 1000 pesos a night. Even if you pay a particular rate on hotels.com you will pay the difference when you check in. We paid 53 USD per night and then had to pay an additional fees. So for 3 mights it was almost $350 USD. If you are on a budget then be aware. You are not getting a deal on hotels.com, you are just putting down a deposit on a much more expensive hotel.
3 night trip
Axkan Arte Hotel, San Cristobal de las Casas
Excellent4.0 / 5
Clean room, fantastic service but is cold.
We liked the service, food, location, cleanliness and the hot water of our room. The only concern was, the rooms don't have heaters, I never imagined that I will need one in the middle of June, but the room was cold and humid for the raining season. I just asked for a extra blanket. Just having this in mind I will recommend this hotel.
2 night family trip

See all reviews

Axkan Arte Hotel, San Cristobal de las Casas

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