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Grand Jatra Hotel Pekanbaru, Pekanbaru

4.5 stars
Jl. Tengku Zainal Abidin Komplek MalPekanbaru No. 1, PekanbaruRiau28116Indonesia, 800-491-6126
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Good3.1 / 5
Cleanliness
Clean
Food
Delicious food
Amenities
Ordinary amenities
Comfort
Comfortable
11See all 11 Hotels.com reviews
From 132 reviewsTripAdvisor Traveller Rating

Grand Jatra Hotel Pekanbaru, Pekanbaru

Hotel Info: 866-539-8117

from $36
  • Junior Suite
  • Deluxe Room
  • Superior Room

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 1 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free babysitting/childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Other information

  • Smoke-free property

Also known as

  • Grand Jatra
  • Grand Jatra Hotel
  • Grand Jatra Hotel Pekanbaru
  • Grand Jatra Pekanbaru
  • Hotel Jatra
  • Jatra Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • 3 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Swim-up bar
Working away
  • Business center
  • Number of meeting rooms - 5
  • Meeting rooms
  • Computer station
Services
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Bellagio Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine.

Enoki Japanese - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Mezzanine Lounge and Bar - Onsite lobby lounge.

Asian Barbecue - This restaurant specializes in barbecue and is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Grand Jatra Hotel Pekanbaru, Pekanbaru’s small print

Also known as

  • Grand Jatra
  • Grand Jatra Hotel
  • Grand Jatra Hotel Pekanbaru
  • Grand Jatra Pekanbaru
  • Hotel Jatra
  • Jatra Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 11 reviews

Grand Jatra Hotel Pekanbaru, Pekanbaru
Excellent4.0 / 5
Convenient and easy access to food
Good for a short business trip
3 night business trip
Grand Jatra Hotel Pekanbaru, Pekanbaru
Excellent4.0 / 5
Highly recommended hotel in Pekan Baru.
Good location. Side by side with a shopping centre. Plenty oh shops nearby too.
3 night family trip
Grand Jatra Hotel Pekanbaru, Pekanbaru
Excellent4.0 / 5
Nice stay
It a nice pleasant stay, clean room.
1 night trip with friends
Grand Jatra Hotel Pekanbaru, Pekanbaru
Good3.0 / 5
Comfortable for what we needed. Not a lot of time was spent there. Found it difficult to handle the smokers in the eating areas as this no longer happens in our country. The choices at the buffet breakfast were outstanding.
2 night trip with friends
Grand Jatra Hotel Pekanbaru, Pekanbaru
Good3.0 / 5
Not like another Grand Jatra hotel
Small room for superior, the wastafel is lower than another hotel, small shower room. Difficult to find car park and sometimes you use mall park. When check out the hotel claim outgoing telephone from my room that i never do it so i refuse to pay. I'll never stay at this hotel again.
Business trip

See all reviews

Grand Jatra Hotel Pekanbaru, Pekanbaru

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