All hotels in Kingswinford, England, United Kingdom
1 room, 2 adults
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Heath Brook Lodge, Kingswinford

3 stars
A449 Kidderminster RoadKingswinfordEnglandDY6 0ENUnited Kingdom, 800-491-6126
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1.7 / 5
Service
Service could be improved
Breakfast
Breakfast can be improved
Cleanliness
Could use a good cleaning
Room
Room needs to be redecorated
73See all 73 Hotels.com reviews
From 7 reviewsTripAdvisor Traveller Rating

Heath Brook Lodge, Kingswinford

Hotel Info: 866-539-8117

from $49
  • Honeymoon Suite
  • Executive Double Room
  • Single Room
  • Twin Room
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Kingfisher Hotel Kingswinford
  • Kingfisher Kingswinford
  • Heath Brook Lodge Kingswinford
  • Heath Brook Kingswinford

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Optional extras

Facility access costs GBP 10 per person. Facilities include fitness facilities, a sauna, a spa, a spa tub, and a swimming pool.

Rollaway beds are available for GBP 10 per night

Continental breakfast is offered for an extra charge of GBP 4.50 per person (approximately)

Cribs/Infant beds are available for GBP 5 per night

In the hotel

Food and drink
  • Continental breakfast (surcharge)
  • Restaurant
Things to do
  • Indoor pool
  • Use of nearby fitness center (discount)
  • Spa tub
  • Steam room
  • Sauna
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Designated smoking areas (fines apply)
  • Terrace
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Special features

Dining

Kingfisher Country Club - This restaurant serves dinner only. Open select days.

Heath Brook Lodge, Kingswinford’s small print

Also known as

  • Kingfisher Hotel Kingswinford
  • Kingfisher Kingswinford
  • Heath Brook Lodge Kingswinford
  • Heath Brook Kingswinford

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Optional extras

Facility access costs GBP 10 per person. Facilities include fitness facilities, a sauna, a spa, a spa tub, and a swimming pool.

Rollaway beds are available for GBP 10 per night

Continental breakfast is offered for an extra charge of GBP 4.50 per person (approximately)

Cribs/Infant beds are available for GBP 5 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

1.7 /5 from 73 reviews

Heath Brook Lodge, Kingswinford
Poor1.0 / 5
Disscusting.
The bed in our room hadn't been changed or made up from the previous occupant. We were given a different room, with a bed with clean sheets. The sheets were the only thing clean in the room. Everything was filthy. I don't mean a little bit dirty, someone had coughed up green phlegm and spat it on the wall which had dried into a 6 inch lime green streak on the wall about 18 inches above the floor near the of the bed. Not easily missable, but had been there for quite a while. There was a smell of cigarette smoke in the corridor which also had black mould up the walls at the end of the corridor. The smoke smell continued into the room even though the windows had been left open. My wife wanted to go home but I suggested going out for a meal and a few drinks in the evening, it was only one night and we would spend minimal time in the room. We went to the local Harvester, where the food was below average as was the cleanliness, toilets mainly. Nothing like the Kingfisher though. We decided to go back to the room and get changed and go around the local pubs. When we opened the door to the room it was stinking of stale cigarette smoke. We had shut the windows when we went out and the smell had built up. Thank goodness we hadn't opened our cases as everything inside would have been stinking. We just picked up our cases and left. We didn't even stop to ask for a refund we just wanted to get out.
1 night romance trip
Heath Brook Lodge, Kingswinford
Poor1.0 / 5
The hotel was cheap so we were not expecting 5* but it should have been fit for purpose. The room was dirty, the shower did not work and the bath was a disgrace. We were booked in for two night but left after one we would have left earlier but was too late to travel home by thetime we got there. Would not recommend this hotel to anyone.
2 night romance trip
Heath Brook Lodge, Kingswinford
Poor1.0 / 5
Disgusting.
We didn't stay, it was that bad. You rejected my previous review of this hotel so it is pointless going into detail. If a hotel is this bad people should be warned.
1 night romance trip
Heath Brook Lodge, Kingswinford
Good3.0 / 5
Room needed cleaning no tv
Hotel was under repairs
2 night business trip
Heath Brook Lodge, Kingswinford
Poor1.0 / 5
THE WORST HOTEL EVER!
This is by a long way the worst hotel I've ever stayed in. Actually we didn't stay, we went out for a bad meal at the local Harvester and drove home. We left because the stench stale cigarette smoke in the room was horrendous after the windows had been closed for a couple of hours while we were out. It was bad enough during the day with the windows open. On arrival we were given a room that it was clear the bed hadn't been made from the last occupant. No problem changing the room. Everything in the hotel is dirty, needs painting and worn out or broken. An example of how disgustingly dirty it is, somebody had spat a big green snot about 6" long down the wall which had dried in. This had been there some time to have dried in. If there is a cleaner they probably thin it's part of the decor.It fits in. The corridor had a different smell, damp, there was black mould on the walls. The whole place needs flattening. We left not even stopping to ask for a refund, that's how quickly we wanted to get out of there.
1 night romance trip

See all reviews

Heath Brook Lodge, Kingswinford

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