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Saem Siemreap Hotel, Siem Reap

4 stars4 stars
Krom 6, Phoum Sala KansengSangkat Svay Dangkum, Siem Reap17000Cambodia
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Outstanding4.7 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
677See all 677 Hotels.com reviews
From 1,309 reviewsTripAdvisor Traveller Rating

Saem Siemreap Hotel, Siem Reap

from $64
  • Premier Room (Family)
  • Premier Room (Cabana)
  • Deluxe Room, 2 Bedrooms, Connecting Rooms
  • Deluxe Room, Pool View
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available on request) *

Parking

  • Free valet parking (limited)

  • Free nearby parking

  • Free RV/bus/truck parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Also known as

  • Saem Hotel
  • Saem Siemreap
  • Saem Siemreap Hotel
  • Saem Siemreap Hotel Siem Reap
  • Saem Siemreap Siem Reap
  • Siemreap Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 35 per night

Babysitting/childcare is available for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space size (feet) - 484
  • Conference space size (meters) - 45
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2013
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Thida has 2 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Children under 12 years old are not allowed in the spa without adult supervision.

Dining

The Silver Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Ruby Lounge - This cocktail bar is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby

Saem Siemreap Hotel, Siem Reap’s small print

Also known as

  • Saem Hotel
  • Saem Siemreap
  • Saem Siemreap Hotel
  • Saem Siemreap Hotel Siem Reap
  • Saem Siemreap Siem Reap
  • Siemreap Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 35 per night

Babysitting/childcare is available for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 677 reviews

Saem Siemreap Hotel, Siem Reap
Good3.0 / 5
Mixed Bag
The staff at this hotel is incredible. Everyone you meet is friendly and helpful, and for that alone, this hotel is worth a visit. Good breakfast and helpful concierge to set up tours. The amazingly positive reviews (and the photos) gave me very high expectations for the hotel, which were not entirely met. The photos make the property and rooms seem much more spacious than it actually is. The room felt very small, much tinier than other hotels in this price range in Cambodia. The bathrooms were small and the wifi ranged from decent to just not working. Again, the staff of this hotel was incredible and will make your trip, but if you're looking for luxurious comfort, perhaps look elsewhere.
4 night romance trip
Saem Siemreap Hotel, Siem Reap
Outstanding5.0 / 5
Great staff!
Airport pickup and drop off. Very friendly and accommodating staff. The hotel is only a couple years old. The staff is amazing!
2 night trip with friends
Saem Siemreap Hotel, Siem Reap
Outstanding5.0 / 5
The spa is very basic but still good
3 night family trip
Saem Siemreap Hotel, Siem Reap
Good3.0 / 5
Focused in Tours
On the plus side, the hotel is new, seems safe and clean. They offer pick ups and drop offs at the airport. Breakfast is really good and included in the price. The rooms are spacious and have a small balcony looking out on the swimming pool in the courtyard. On the down side - the hotel is far from the downtown part of Siem Reap and you have to rely on tuk tuks. The least pleasant aspect of their hospitality is the insistence to package everything into a trip. Their staff needs to learn to take a step back. Another thing is the lack of outlets next to the bed (at least in my room) - you need to leave your phone, tablet, laptop, etc to charge across the room and get up in the middle of the night. There also aren't that many outlets. The restaurant food, outside breakfast is poor - few options and they do not taste that great. I stayed on the 4th floor - hot water was an issue during the day. In the morning or early afternoon I had to take lukewarm showers. In the evening, and late at night hot water was back. Their wifi seemed spotty. For the most part, my phone would connect fine, but my Samsung tablet would not. The choice of tv channels and especially their image quality is poor. I don't know why this is hard to get right. The mattress was not the most comfortable one and the bed would rattle if you sat on one side (but it was huge - something like two queen beds put together). Finally, staff would often say "yes" to things they did not understand.
1 night trip
Saem Siemreap Hotel, Siem Reap
Outstanding5.0 / 5
Ecxellent Hotel
I had a problem with their beds. Problem was corrected within minutes of them beining notified. I thought the bed wasn't soft enough. The hotel immediately made accommodations and satisfied me.
2 night trip with friends

See all reviews

Saem Siemreap Hotel, Siem Reap

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